Top 17 Systems support technician Jobs in Grand Rapids, Mi

IT Help Desk Technician
Feyen Zylstra —Grand Rapids, MI
- Full-time
- Pass drug screening
- Office
- Windows
- Paid training
- Paid time off
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Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
- Email
- Microsoft Outlook
- Windows
- SharePoint
- Paid time off
- Cell phone reimbursement
Help Desk Technician II
Park Place Technologies, LLC —Grand Rapids, MI
- On call
- Hybrid work
- Mid-level
- 1 year
- Associate's degree
Help Desk Support Specialist (Field Support Technician)
SJA Solutions —Grand Rapids, MI
- Full-time
- Background check
- Office
- Windows
- Health insurance
- Dental insurance
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3d
IT Helpdesk Technician
M&K Truck Centers —Wyoming, MI
- $45,000 - $55,000 a year
- Full-time
- Dealership
- Mid-level
- Travel
- Employee stock ownership plan
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3d
Printer Hardware Helpdesk Technician - Grand Rapids MI
Applied Innovation —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
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Help Desk Support Technician
ODL, Inc. —Zeeland, MI
- Full-time
- Spanish
- Oracle
- Mid-level
Quick Apply
IT Support Technician
TGW Systems Inc —Grand Rapids, MI
- Full-time
- Background check
- Computer science
- Microsoft Outlook
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Computer Technician
Note Tech Industries LLC —Grandville, MI
- Part-time
- Writing skills
- Mid-level
- Organizational skills
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Tech Lead BY WMS (Blue Yonder Warehouse Management System)
CEDENT —Grand Rapids, MI
- Contract
- ERP systems
- System design
- SQL

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Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
A Proactive Approach to Ongoing Training to help you develop life-long skills. ✓ Experience providing support via remote tools. HOURS OF WORK: Full Time.
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
A Proactive Approach to Ongoing Training to help you develop life-long skills. ✓ Experience providing support via remote tools. USE OF OUR TICKETING SYSTEM.

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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6d
Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
$25.50 - $31.00 an hour
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8d

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IT Help Desk Technician

Feyen Zylstra -
Grand Rapids, MI

Quick Apply

Job Details

Full-time

Benefits

Paid training
Paid time off

Qualifications

High school diploma or GED

Full Job Description

Feyen Zylstra is a team of hardworking thinkers and doers who use their brains and brawn to solve the most complex problems associated with the design, installation, and maintenance of electrical and low voltage systems.

We leverage our capability and creativity in electrical solutions to deliver results that drive our purpose of having a positive impact on the lives of people. This starts with our employees and providing them with great pay and benefits, safe and energizing work environments, and opportunities to learn and grow. Our team is data-driven, innovative, collaborative, and committed to the success of those around them.

FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve day-to-day technology issues while delivering exceptional customer service. You'll work closely with users across the organization to troubleshoot hardware, software, and mobile device issues, support technology deployments, and help ensure our employees have the tools they need to be successful.

What We're Looking For:

A Problem Solver. You enjoy troubleshooting and finding solutions. Whether it's a software issue, hardware failure, or user question, you're committed to getting to the root of the problem and helping others get back to work quickly. You stay calm under pressure and know when to escalate issues for additional support.
A Customer Advocate. You understand that technology support is about people as much as it is about systems. You enjoy helping others, communicate effectively with both technical and non-technical users, and are committed to delivering a positive support experience.
A Learner. Technology is constantly evolving, and you're excited to learn alongside it. You are curious, adaptable, and eager to expand your technical knowledge and develop new skills.
A Team Player. You work well with others, share knowledge freely, and understand that collaboration leads to better results. You are willing to jump in wherever needed to help the team succeed.
An Organized Professional. You can manage multiple requests, prioritize competing demands, and maintain accurate documentation. You take ownership of your work and follow through until issues are resolved.

Areas of Focus:

Monitoring and responding to employee support requests through the ticketing system, phone, email, instant messaging, and in-person interactions
Troubleshooting and resolving hardware, software, mobile device, and system-related issues
Ensure all requests are properly resolved or escalated in a timely manner
Communicate with vendors to resolve issues and make repairs
Provide technology training to users as needed
Provide help desk and infrastructure support outside of normal business hours on a rotating on-call schedule
Supporting IT projects and initiatives across the organization

Key Qualifications:

High school diploma required
Relevant degree, technical certification, or 1-3 years of experience in an IT support, help desk, or technical support role preferred
Experience working with a ticketing system preferred
Proficiency with Windows operating systems, Microsoft Office, and iOS devices
Strong customer service and communication skills
Ability to work effectively in a fast-paced environment and manage multiple priorities
Strong organizational skills and attention to detail
Desire to learn new technologies and continuously improve technical skills
Ability to work both independently and as part of a team

We offer generous benefits, competitive compensation, paid time off, training and development, the opportunity for growth, a safe work environment, and the chance to work with a winning team in a great company culture. Candidates are required to pass a pre-employment drug screen. FZ is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, or other protected classes.

Quick Apply

Refine Your Search

systems support technician jobs in grand rapids, mi

IT Help Desk Technician

Help Desk Support Technician

Help Desk Technician II

Help Desk Support Specialist (Field Support Technician)

IT Helpdesk Technician

Printer Hardware Helpdesk Technician - Grand Rapids MI

Help Desk Support Technician

IT Support Technician

Computer Technician

Tech Lead BY WMS (Blue Yonder Warehouse Management System)

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