Top 5 Technology assistant Jobs in Grand Rapids, Mi

IT- Help Desk Ticket Assistant
Velo Associates PLC —Grand Rapids, MI
- $18 - $23 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Technology Assistant/Help Desk Technician
Forest Hills Public School District —Grand Rapids, MI
- $21.98 an hour
- 8 hour shift
- Word processing
- Computer literacy
- Writing skills
6d
Infrastructure Administrator (in office - Grand Rapids, MI)
Stenger & Stenger PC —Grand Rapids, MI
- Mid-level
- Office
- SharePoint
Quick Apply
7d
Project Coordinator
123.NET —Byron Center, MI
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health insurance
- Dental insurance

More jobs to discover

Find similar jobs that you might be interested in.

Technology Assistant/Help Desk Technician
Forest Hills Public School District —Grand Rapids, MI
Review mail, answer phones, coordinate meeting schedules, and research and prepare information for appointments or correspondence.
$21.98 an hour
6d
Veterinary Assistant/Client Service Representative
Animal Clinic of Muskegon —Muskegon, MI
Whether you're assisting in the treatment area or greeting clients at the front desk, your work will help ensure our patients receive the highest quality care…
$16 - $19 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Classified Technology Specialist I - Olentangy Administrative Office
Olentangy Local School District —Lewis Center, OH
Valid Ohio driver's license. Qualified candidates must hold or be eligible to hold a valid and appropriate licensure for each position with the Ohio Department…
$24.64 an hour
Instructional Assistant (IT Support)
Per Scholas —Columbus, OH
The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day. Using a structured and approved curriculum, assist the…
$21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technology assistant in grand rapids, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technology assistant jobs near grand rapids, mi

Helpdesk Technician jobs in Grand Rapids, MI

Office Administrator jobs in Grand Rapids, MI

Helpdesk Technician jobs in Herndon, VA

Electronic Technician jobs in Cleveland, OH

Computer Repair Technician jobs in Boston, MA

Helpdesk Technician jobs in Decatur, IN

Endoscopy Technician jobs in Sacramento, CA

Helpdesk Technician jobs in Coral Gables, FL

Helpdesk Technician jobs in Little Silver, NJ

Helpdesk Assistant jobs in Placer County, CA

Helpdesk Assistant jobs in Baltimore, MD

Medical Assistant jobs in Chino, CA

Physician Assistant jobs in Bakersfield, CA

Medical Assistant jobs in Lees Summit, MO

Helpdesk Assistant jobs in Strasburg, PA

Medical Assistant jobs in Aurora, IL

Helpdesk Assistant jobs in Kyle, TX

Office Administrator jobs in Federal Way, WA

Office Administrator jobs in Carrollton, TX

System Administrator jobs in Omaha, NE

IT- Help Desk Ticket Assistant

Velo Associates PLC
Grand Rapids, MI

Quick Apply

Job Details

Full-time
$18 - $23 an hour

Qualifications

Hardware maintenance
High school diploma or GED
Computer hardware

Full Job Description

Job Title:

IT Help Desk Assistant

Job Category:

Coordinator

Department:

Business Services

Location:

Main Office – Grand Rapids

Team:

TB4

Reports to:

Business Services Manager, Director of Operations, and President

Pay Type:

Hourly

Travel Required:

None

Position Type:

Full Time

HR Contact:

HR Director

General Purpose: Plan and assist team members with technology support. Maintain systems and procedures for operating efficiency. Serve as liaison with third-party companies supporting network, software, and hardware components.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

Assist staff with technology requests, troubleshooting and technology issue resolutions.
Track, maintain, and support all company general software and hardware.
Communicate and troubleshoot with third-party technology support and software companies to resolve
technology issues and concerns.
Maintain, update, troubleshoot, install, and integrate all company technology including company web sites
(Internal and External).
Maintain and update Intranet site.
New employee hardware configuration and set up.
Research past, current, and potential technology options.
Maintain and implement coding as required.
Technology support requests and prioritize required repairs and updates.
Coordinate technology usage to achieve maximum efficiency.
Accurately document all communications involving staff technology issues and concerns.
Oversee printer troubleshooting, maintenance, and repairs.
Assist management in carrying out project duties, tasks, and testing as required.

GENERAL RESPONSIBILITIES AND FUNCTIONS:

Participate in ongoing monitoring and provide feedback for improvement.
Ensure security, integrity, compliance, and confidentiality of data.
Implement procedures and training to maximize operating efficiency.
All other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

High School Diploma
Related knowledge of Hardware, Software, and Network Operations
Ability to Prioritize and Manage Multiple Projects Efficiently
Proven Track Record in Troubleshooting and Maintaining Technology
Demonstrated Loyalty and Ownership of Position and Responsibilities
Takes Initiative and Pride in Work
Strong Attention to Detail and Goal Oriented
Commitment to Excellent Customer Service
Excellent Written and Verbal Communication Abilities
Ability to Prioritize and Manage Responsibilities
Required Language Skills

KEY COMPETENCIES:

Communication Skills
Higher-Level Thinking Skills
Reliable and Consistent Attendance
Adaptability
Tenacious Work Ethic
Stress Tolerance
Teamwork and Collaboration
Integrity
Initiative
Information Gathering
Attention to Detail
High Level of Accuracy
Planning and Organizing
Decision Making
Judgment and Problem Solving

PREFERRED SKILLS:

2-3 Years Technology Support Experience
Knowledge of Windows Operating Systems and Remote Access Programs

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Last Updated By:

Human Resources

Date/Time:

12/4/2025

Monday thru Friday
8am - 4:30pm
40 Hours per Week

Quick Apply

Refine Your Search

technology assistant jobs in grand rapids, mi

IT- Help Desk Ticket Assistant

Technology Assistant/Help Desk Technician

Infrastructure Administrator (in office - Grand Rapids, MI)

Project Coordinator