Top 39 Assistant hotel manager Jobs in Grand Rapids Mi

Assistant General Manager
Grand Michigan Lodging —Grand Rapids, MI
- Full-time
- Mid-level
- Hotel
- Recruiting
- Employee discount
Quick Apply
Assistant Store Manager - Customer Experience
PetSmart —Kentwood, MI
- $25.15 - $39.98 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Assistant General Manager (AGM)
Home2 Suites by Hilton Grand Rapids Northeast —Grand Rapids, MI
- $16 - $18 an hour
- Full-time
- Mid-level
- Hotel
- Team management
Quick Apply
Restaurant Assistant General Manager-Rix
Ada Hotel —Ada, MI
- $55,000 - $60,000 a year
- 8 hour shift
- Bar
- Casual dining restaurant
- Culinary experience
- Health insurance
- Dental insurance
Quick Apply
8d
Housekeeper- Hotel
Residence Inn by Marriott Grand Rapids Airport —Grand Rapids, MI
- From $15 an hour
- 8 hour shift
- Hotel
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Housekeeping Hourly
GR HS LLC —Grand Rapids, MI
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Front Desk Agent
GR HS LLC —Grand Rapids, MI
- $16 an hour
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Part Time - Assistant Store Manager
Pacific Sunwear Stores LLC —Grandville, MI
- Part-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
Quick Apply
2nd Shift Hotel Front Desk (3pm - 11pm) (Weekend Friday & Saturday Mandatory)
GR Hospitality —Grand Rapids, MI
- $16 - $18 an hour
- Weekends as needed
- Inventory management
- Customer service
- Hotel
Quick Apply
Assistant Manager
Culver's —Wyoming, MI
- Full-time
- Sales
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
Restaurant General Manager
Applebee's —Grand Rapids, MI
- Full-time
- 7 years
- Casual dining restaurant
- Sales
Quick Apply
Hotel Front Desk Clerk
Spark by Hilton —Walker, MI
- $14 - $15 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant Housekeeping Manager
Hyatt Place South Grand Rapids —Wyoming, MI
- $15 - $17 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
4d
Assistant General Manager - Market
Paradies Lagardere —Grand Rapids, MI
- 5 years
- Bachelor of Science
- Writing skills
- Opportunities for advancement
Quick Apply
Public Area Attendant
28TH STREET HOTEL OPERATING ENTITY LLC —Grand Rapids, MI
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Amway Grand Plaza Houseperson/Banquet Set up - 1st Shift
AHC Hospitality —Grand Rapids, MI
- $16.75 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 75 pounds
- Free parking
4d
Part Time Assistant-Tanger Outlets
Pacific Sunwear Stores LLC —Byron Center, MI
- Part-time
- Ability to walk for extended periods
- Merchandising
- Office
Quick Apply
Restaurant Manager
Applebee's —Grandville, MI
- Full-time
- Casual dining restaurant
- Ability to walk for extended periods
- Writing skills
Quick Apply
Assistant Store Manager - 0308
Extra Space Management, Inc —Grand Rapids, MI
- $16.75 - $17.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
1d
Restaurant Assistant General Manager
Noodles & Company —Grand Rapids, MI
- $50,000 - $55,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

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Assistant General Manager

Grand Michigan Lodging
Grand Rapids, MI

Quick Apply

Job Details

Full-time

Benefits

Employee discount

Qualifications

Teamwork
Operations management
Team development
Hiring
Recruiting

Full Job Description

Job Summary
The new Hilton Homewood Suites located in North Grand Rapids/Walker is seeking a motivated Assistant General Manager for this beautiful property. The AGM is responsible for managing all guest service operations while supporting the General Manager in providing overall leadership in the hotel’s continuing effort to deliver outstanding guest service and operational efficiency across all departments.

The AGM will assist in hiring team members, managing performance, communicating feedback, administering discipline and training the team in the successful execution of their jobs. This includes the assessment of staff and property by “walking” the site and managing the team on a continual basis throughout the day. The AGM provides impeccable guest service and is a role model for delivering exceptional guest experiences.

CORE RESPONSIBILITIES:

Ensure compliance with brand standard operating procedures and all company policies.
Plan, organize, facilitate and participate in team member and department manager meetings.
Develop and implement plans that improve guest and team member satisfaction.
Monitor and develop team member performance, providing supervision and training development, conducting counseling and evaluations and delivering recognition and rewards.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
Assist in identifying operational performance, productivity, and efficiency gaps and implementing measures to correct those deficiencies
Serve and act as General Manager in his or her absence.
Ensure customer service, technical skill, and brand mandated training occurs throughout the property to support successful daily operations.
Establish a presence with team members on the property and actively solicits team member feedback. Utilizes an “open door” policy and reviews team member engagement results to identify and address team member problems or concerns. Ensure team members are treated fairly and equitably.
Foster team member commitment to providing exceptional service, participates in daily stand-up meetings and model desired service behaviors in all interactions with guests and team members.
Highly visible and interact with customers on a regular basis to obtain feedback on the quality of the product, service levels, and overall satisfaction.
Observe service behaviors of team members and provide feedback to individuals and supervisors. Continuously strive to improve service performance.
Review guest survey results and other data to identify areas of improvement. Review both positive and negative findings with the hotel team and ensure appropriate action is taken when needed.
Ensure policies are administered fairly and consistently, and that team member performance is evaluated and recognized where appropriate.

FRONT OFFICE RESPONSIBILITIES:

Interview, hire and initial training for all Front Desk team associates.
Ongoing training and support for all associates and ensure performance in accordance with hotel brand and company standards.
Ongoing review of staff to ensure adherence to established policies and procedures.
Respond to inquiries concerning hotel policies and service.
Enforce all cash handling and credit card policies, verify banks and deposits at the end of each shift.

Join our team as an Assistant General Manager if you’re ready to lead with energy and enthusiasm! Bring your expertise to create a vibrant lodging experience while driving operational excellence. We value proactive leaders who thrive on teamwork and are committed to delivering outstanding results every day.

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

assistant hotel manager jobs in grand rapids mi

Assistant General Manager

Assistant Store Manager - Customer Experience

Assistant General Manager (AGM)

Restaurant Assistant General Manager-Rix

Housekeeper- Hotel

Housekeeping Hourly

Front Desk Agent

Part Time - Assistant Store Manager

2nd Shift Hotel Front Desk (3pm - 11pm) (Weekend Friday & Saturday Mandatory)

Assistant Manager

Restaurant General Manager

Hotel Front Desk Clerk

Assistant Housekeeping Manager

Assistant General Manager - Market

Public Area Attendant

Amway Grand Plaza Houseperson/Banquet Set up - 1st Shift

Part Time Assistant-Tanger Outlets

Restaurant Manager

Assistant Store Manager - 0308

Restaurant Assistant General Manager

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