Top 41 Hotel front desk Jobs in Grand Rapids Mi

Front Desk Agent
Hampton Inn & Suites Grand Rapids Downtown —Grand Rapids, MI
- $15 an hour
- Part-time
- Clean driving record
- Hotel
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
Quick Apply
Front Desk Agent
Home2 Suites by Hilton —Grand Rapids, MI
- From $15 an hour
- Part-time
- English
- Hotel
- US work authorization
- Free parking
- Health insurance
Quick Apply
11d
Guest Service Representative/Hotel Front Desk
Residence Inn by Marriott Grand Rapids Downtown —Grand Rapids, MI
- $15.50 - $16.00 an hour
- Part-time
- Writing skills
- Residential
- Hotel
- Profit sharing
- Health savings account
Quick Apply
1st Shift Hotel Guest Services
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $15 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
12d
Night Auditor Part Time or Full Time
Hyatt Place Grand Rapids/Downtown —Grand Rapids, MI
- From $18 an hour
- Part-time
- Bar
- CPR Certification
- ServSafe
- Free parking
- 401(k)
Quick Apply
1d
Hotel Front Desk Associate
Country Inn & Suites Grand Rapids East Hotel —Grand Rapids, MI
- Part-time
- In person
- Hotel
- High school diploma or GED
- In-person
- Paid holidays
- Employee discount
Quick Apply
Hotel Night Auditor
Residence Inn by Marriott Grand Rapids Downtown —Grand Rapids, MI
- $17 an hour
- Part-time
- Writing skills
- Residential
- Hotel
- Profit sharing
- Health savings account
Quick Apply
9d
Night Auditor
Drury Hotels Company LLC —Grand Rapids, MI
- From $20.30 an hour
- Part-time
- Background check
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Fairfield Inn & Suites —Wyoming, MI
- From $15 an hour
- Part-time
- In person
- Hotel
- Cleaning
- In-person
- Employee discount
- Flexible schedule
Quick Apply
13d
2nd Shift Hotel Guest Services
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $16 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Agent
Image Hotel Management —Grand Rapids, MI
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3rd Shift Hotel Night Audit (9P - 7A)
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $17 an hour
- Part-time
- Sales
- Inventory management
- Hotel
Quick Apply
12d
Guest Services Representative The Gerald Grand Rapids, MI
The Gerald Hotel Grand Rapids, MI —Grand Rapids, MI
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hampton Inn & Suites —Grandville, MI
- $15 - $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
6d
Front Desk Agent/Breakfast Attendant
Staybridge Suites —Grand Rapids, MI
- $15 - $17 an hour
- Part-time
- Google Workspace
- Office
- Team management
- Health insurance
- Dental insurance
Quick Apply
6d
Hotel General Manager
Staybridge Suites —Grand Rapids, MI
- $52,000 - $67,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Paid time off
- Employee discount
Quick Apply
6d
Guest Service Representative - Hilton Garden Inn GR
Suburban Inns —Grand Rapids, MI
- From $17 an hour
- 8 hour shift
- Word processing
- Computer literacy
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Receptionist/hotel
Grand Rapids Inn —Grand Rapids, MI
- $14 - $15 an hour
- Full-time
- Hotel
- US work authorization
- In-person
Quick Apply
7d
Hotel Service Agents All Shifts
Grand Michigan Lodging —Grand Rapids, MI
- $14 - $16 an hour
- Part-time
- Customer service
- Hotel
- Phone etiquette
Quick Apply
9d
Front Desk Agent
Fairfield Inn & Suites Grand Rapids North —Walker, MI
- $15 an hour
- Part-time
- Clean driving record
- Hotel
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
Quick Apply

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Front Desk Agent

Hampton Inn & Suites Grand Rapids Downtown -
Grand Rapids, MI

Quick Apply

Job Details

Part-time
$15 an hour

Benefits

Travel reimbursement
Paid training
Paid time off
401(k) matching

Qualifications

Customer communication
Driver's License

Full Job Description

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

Join Our Team Today!

Hampton Inn & Suites - Grand Rapids Downtown is looking for enthusiastic Front Desk Agents to assist with guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!

Please note: We are seeking candidates with flexible availability to cover both 1st shift (7am-3pm) and 2nd shift (3pm-11pm).

JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS:

Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand’s operating systems and Brand’s customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Email daily reports to accounting office
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Inspect conference rooms, common areas and public restrooms to ensure cleanliness
Perform security walks of hotel
Investigate and address noise/party issues
Set up, prepare, and maintain breakfast area

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

Computer software skills
Communication both verbal and written
Dependable and guest-focused
Time management and problem-solving skills
Strong leadership abilities

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

1-2 years of hotel experience is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references

SUPERVISORY RESPONSBILITY

This position doesn’t manage any staff members.

BENEFITS WE OFFER

Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Incentive potential
And more!

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

E-Verify Notice of Participation
Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk jobs in grand rapids mi

Front Desk Agent

Front Desk Agent

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1st Shift Hotel Guest Services

Night Auditor Part Time or Full Time

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2nd Shift Hotel Guest Services

Front Desk Agent

3rd Shift Hotel Night Audit (9P - 7A)

Guest Services Representative The Gerald Grand Rapids, MI

Front Desk Agent

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Hotel Service Agents All Shifts

Front Desk Agent

I want to receive the latest job alert for hotel front desk in grand rapids mi

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