Top 13 Lead teller Jobs in Grand Rapids Mi

Lead CSR/Teller - Standale (Grand Rapids, MI) - Full Time
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- High school diploma or GED
13d
Lead Teller
PNC Financial Services Group —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- Team management
- Wellness program
- Health savings account
Full Time Client Service Associate
Independent Bank —Grand Rapids, MI
- Full-time
- Office
- High school diploma or GED
- Mentoring
- Paid time off
- Opportunities for advancement
Quick Apply
2d
Teller Service Coordinator - Grand Rapids, MI
Wintrust Financial Corporation —Grand Rapids, MI
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Full Time Client Service Associate
Independent Bank Corporation —Grand Rapids, MI
- From $18 an hour
- Full-time
- High school diploma or GED
- Mentoring
- In-person
- Paid time off
- Opportunities for advancement
Quick Apply
2d
CSR/Teller - Lowell, MI - Part Time
Fifth Third Bank —Lowell, MI
- Part-time
- Office
- High school diploma or GED
- Math
Assistant Branch Manager - Wyoming branch
DFCU Financial —Wyoming, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Paid holidays
9d
Float Teller
Mercantile Bank —Lowell, MI
- Full-time
- Office
- High school diploma or GED
- Travel
- Health savings account
- Employee stock purchase plan
Quick Apply
9d
Full Time Floating Client Service Associate
Independent Bank —Holland, MI
- Full-time
- Office
- High school diploma or GED
- Mentoring
- Paid time off
- Opportunities for advancement
Quick Apply
13d
Full Time Floating Client Service Associate (Bank Teller/Personal Banker)
Independent Bank Corporation —Holland, MI
- $18 an hour
- Full-time
- High school diploma or GED
- Mentoring
- US work authorization
- 401(k)
- Paid time off
Quick Apply
12d

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Teller Lead
PNC Financial Services Group —Columbus, OH
Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Processes a variety of customer interactions.
$37,500 - $62,500 a year
Lead CSR/Teller- Columbus, OH - Full-Time
Fifth Third Bank —Columbus, OH
Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes. Work involves extensive cash handling.

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Lead CSR/Teller - Standale (Grand Rapids, MI) - Full Time

Fifth Third Bank -
Grand Rapids, MI

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience:

Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met

Provide follow up to customer questions and find solutions to address issues

Be responsive and timely with correspondence to keep lines of communication open and clear

Maintain a position of trust and responsibility by keeping all customer business confidential

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations:

Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.

Partner with Financial Center Manager to gather and report monthly FCA requests.

Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.

Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.

Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.

Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

Assist in training newly hired Customer Service Representative

Referrals:

During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation

Build and maintain a working knowledge of the Retail products and services offered

Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school diploma/GED.

Work involves extensive cash handling.

Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.

Work involves contact with the public, adhere to dress code guidelines.

Must have the ability to interact comfortably and confidently with the public.

Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Act as a leader and a resource for both customers and platform team.

Demonstrate the company’s core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.

Need to have flexibility in scheduling.

WORKING CONDITIONS:

Normal office environment.

Extensive viewing of computer screens.

Lead CSR/Teller - Standale (Grand Rapids, MI) - Full Time

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION - Grand Rapids, Michigan 49534

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Apply Now

Refine Your Search

lead teller jobs in grand rapids mi

Lead CSR/Teller - Standale (Grand Rapids, MI) - Full Time

Lead Teller

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Teller Service Coordinator - Grand Rapids, MI

Full Time Client Service Associate

CSR/Teller - Lowell, MI - Part Time

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Float Teller

Full Time Floating Client Service Associate

Full Time Floating Client Service Associate (Bank Teller/Personal Banker)

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