Top 16 Parts advisor Jobs in Grand Rapids Mi

Service Manager
Royal Truck & Utility Trailer —Grand Rapids, MI
- From $100,000 a year
- Full-time
- 5 years
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Service Writer (RV Service Advisor)
GENERAL RV CENTER —Wayland, MI
- Full-time
- Sales
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Service & Parts Advisor
West Michigan Mobile Mechanic —Wyoming, MI
- Full-time
- Mid-level
- Team management
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Automotive Parts Advisor
Fox Mazda —Grand Rapids, MI
- Full-time
- Dealership
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
1d
Service Advisor
Preferred Automotive Group LLC —Grand Rapids, MI
- $50,000 - $140,000 a year
- Full-time
- Bilingual
- Dealership
- Mid-level
Quick Apply
Shop Manager
Community Automotive Repair —Grand Rapids, MI
- $85,500 - $137,000 a year
- Full-time
- Computer literacy
- Mid-level
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor
Baker Chevrolet Buick (Coopersville) —Coopersville, MI
- $80,000 - $140,000 a year
- Full-time
- Dealership
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Quick Lube Advisor
Fox Kia South —Grand Rapids, MI
- Full-time
- Dealership
- In-person
- Communication skills
- Health savings account
- Health insurance
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Parts Specialist
My Lakeshore Subaru —Nunica, MI
- $15 - $18 an hour
- Full-time
- Dealership
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
8d
Powersports Service Advisor
Fox Powersports Grand Rapids —Wyoming, MI
- Full-time
- Sales
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
1d
Service Director
Baker Auto Group —Grand Rapids, MI
- Full-time
- Dealership
- 5 years
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Automotive Service Advisor / Writer | Up to $120K & Weekends Off | Holland
Christian Brothers Automotive —Holland, MI
- Up to $120,000 a year
- Full-time
- Sales
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Service Writer
BAUER BUILT INC —Grand Rapids, MI
- Online Application
- In person
- Sales
- Mid-level
- Commercial
- Paid holidays
- Disability insurance
Quick Apply
Mobile Service Appointment Coordinator
Barber Ford Inc —Holland, MI
- $35,000 - $40,000 a year
- Full-time
- Background check
- Dealership
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
6d

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Service Writer (RV Service Advisor)
GENERAL RV CENTER —Wayland, MI
Ability to clearly explain technical issues to customers and how the issue can be repaired. Submit repair orders, outlining an accurate and detailed description…

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Automotive Service Advisor / Shop Foreman
Premier Tire & Auto Care —Columbus, OH
Valid driver’s license required. Answer incoming calls, respond to client questions, and schedule appointments. This is *not primarily a technician position*.
$40,000 - $55,000 a year
Quick Apply
2d
Parts and Service Advisor
TravelCenters of America —London, OH
A valid driver’s license. For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us…
$16.50 - $17.50 an hour
Quick Apply
1d

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Service Manager

Royal Truck & Utility Trailer -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
From $100,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Computer operation
Preventive maintenance
Team leadership
Auto service management
Administrative experience
Computer skills
Maintenance management
General management

Full Job Description

Location

Grand Rapids, MI

Reports To

General Manager

Company Overview

Royal Truck & Utility Trailer has proudly served the Midwest since 1970. As a third-generation, family-owned business, Royal is one of the region’s leading suppliers of new and pre-owned trailers, heavy-duty truck and trailer parts, and repair services.

Royal’s Grand Rapids facility primarily focuses on Truck upfitting; installing a wide range of truck equipment such as Van & Reefer bodies, dump bodies, service cranes, tool boxes, custom lighting, shelving, liftgates, etc.

We take pride in our employee-first culture, offering a supportive environment that values growth, collaboration, and accountability. Through structured development programs, on-the-job training, and mentorship, Royal helps employees grow professionally while maintaining work-life balance and a strong sense of community.

Position Summary

The Service Manager is responsible for overseeing all service department operations at the Grand Rapids location, including customer service, technician supervision, workflow management, safety compliance, and financial performance. This role ensures high-quality repair and maintenance services for trailers and related equipment while meeting company standards, safety requirements, and profitability goals.

Key Responsibilities

Service Operations & Leadership

· Manage daily operations of the service department, including scheduling, work orders, and job prioritization

· Supervise, coach, and evaluate service technicians and service advisors

· Ensure timely and accurate completion of repairs, inspections, and invoicing

· Resolve customer concerns professionally and escalate issues as needed

Customer Service

· Serve as the primary escalation point for service-related customer issues

· Maintain strong relationships with fleet customers, vendors, and internal teams

· Ensure estimates, approvals, and invoices are accurate and communicated clearly

Safety & Compliance

· Enforce company safety policies, OSHA requirements, and shop safety standards

· Ensure technicians are properly trained, certified, and compliant with DOT and company procedures

· Participate in safety meetings, audits, and corrective action processes

Financial & Performance Management

· Monitor service department KPIs including labor efficiency, productivity, comeback rates, and profitability

· Control labor costs, parts usage, and overtime within budget expectations

· Assist with forecasting, staffing needs, and performance improvement initiatives

Administrative & Coordination

· Ensure accurate documentation of work orders, inspections, and service records

· Coordinate with Parts, Sales, and Operations teams to support overall branch performance

· Support HR processes such as onboarding, training, performance management, and disciplinary actions in coordination with HR

Qualifications

Required

· 5+ years of experience in service management or lead technician role, preferably in trucks, heavy equipment, trailers, or fleet service

· Strong leadership and people-management skills

· Working knowledge of shop operations, labor management, and safety practices

· Ability to handle customer issues professionally and decisively

· Proficiency with service management systems and basic computer applications

Preferred

· Prior supervisory or management experience in a multi-technician environment

· Familiarity with OSHA, DOT, and workplace safety requirements

Physical & Work Requirements

· Ability to work in a shop environment with exposure to noise, equipment, and shop conditions

· Occasional physical activity such as walking the shop floor or inspecting equipment

· May occasionally move trailers or equipment on company property only (CDL not required unless otherwise specified)

Benefits

Competitive salary based on experience
Comprehensive medical, dental, and vision insurance
401(k) plan with company match
Paid time off and company holidays

Pay: From $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

parts advisor jobs in grand rapids mi

Service Manager

Service Writer (RV Service Advisor)

Service & Parts Advisor

Automotive Parts Advisor

Service Advisor

Shop Manager

Automotive Service Advisor

Quick Lube Advisor

Parts Specialist

Powersports Service Advisor

Service Director

Automotive Service Advisor / Writer | Up to $120K & Weekends Off | Holland

Service Writer

Mobile Service Appointment Coordinator

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