Top 384 Senior client manager Jobs in Grand Rapids Mi

Senior Operations Manager
Metropolis Technologies —Grand Rapids, MI
- Full-time
- Clean driving record
- Driver's License
- Bachelor's degree
5d
Clinical Team Manager
Atrio Home Care —Grand Rapids, MI
- Online Application
- Nursing
- RN License
- Physical & Rehabilitation Medicine
- Vision insurance
Quick Apply
Controller
Whitmore Custom Homes —Grand Rapids, MI
- Full-time
- 5 years
- Office
- Finance
- 401(k)
- Paid time off
Quick Apply
14d
Project Manager
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Laboratory experience
- Mid-level
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
6d
Vice President of Sales
EG Professional —Grand Rapids, MI
- Engineering
- Mentoring
- Contracts
Quick Apply
Senior House Cleaning Manager
Keep. A Cleaning Company —Grand Rapids, MI
- From $24 an hour
- Full-time
- Background check
- Management
- 5 years
- Paid time off
- Flexible schedule
Quick Apply
Entry Level Sales Representative
Eight Eleven Group —Grand Rapids, MI
- $46,000 - $51,000 a year
- Full-time
- Hybrid work
- Background check
- Driver's License
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Senior Manufacturing Process Engineer
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Laboratory experience
- Paid holidays
- Dental insurance
Quick Apply
Director of Operations
Whitmore Custom Homes —Grand Rapids, MI
- Full-time
- Construction site
- Office
- Residential
- 401(k)
- Retirement plan
Quick Apply
5d
Automotive Sales Consultant
LaFontaine Lincoln Grand Rapids —Grand Rapids, MI
- Full-time
- Dealership
- Ability to walk for extended periods
- Research
- AD&D insurance
- Paid holidays
Quick Apply
1d
Account Executive (Automotive Digital Marketing) (HYBRID)
C-4 Analytics —Grand Rapids, MI
- $70,000 - $90,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
7d
AI Enablement Manager
Crowe —Grand Rapids, MI
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
14d
Senior Transmission Line Engineer
Leidos —Michigan
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
Sales Design Consultant
Closets By Design W Michigan —Grand Rapids, MI
- $3,000 - $10,000 a month
- Full-time
- Hybrid work
- No experience needed
- Residential
- Driver's License
- Paid training
- Health insurance
Quick Apply
Creative Product Designer
CONVIVIAL BRANDS ELC INC —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
6d
Tax Manager/Senior Manager
Maner Costerisan —Grand Rapids, MI
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- CPA
- Research
Quick Apply
6d
Lead Transmission Line Engineer
Leidos —Michigan
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Flexible schedule
Lead Transmission Line Engineer
Leidos —Michigan
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Audit Senior Associate - Financial Services
Crowe —Grand Rapids, MI
- $70,600 - $139,800 a year
- Full-time
- Hybrid work
- CPA
- Customer service
- Research
Quick Apply
QA Specialist I/II - Technical Support
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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Senior Operations Manager

Metropolis Technologies -
Grand Rapids, MI

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Customer communication
Driver's License

Full Job Description

Overview:

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities:

The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:

Delivering premier customer service to our clients.
Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed.
Maximizing profitability through revenue development, facility marketing, cash control procedures and expense reviews.

If you’re someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you!

Revenue Reporting and Budget Management

Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary.
Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility’s bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.
Manage the operation’s budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.
Identify all procurement and vendor service needs of the location.
Perform general accounting duties such as accounts payable, payroll and petty cash.

Workforce Management

Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions. Employees include attendants, cashiers, bookkeepers, and maintenance personnel.
Supervise employee performance to ensure all duties are completed to the highest standard, and provide additional training or disciplinary measures as necessary.

Client Retention & Satisfaction

Ensure pro-active communication with client regarding opportunities to improve operations.
Resolve client requests, concerns and issues diplomatically.
Monitor facility maintenance for cleanliness standards and make recommendations to improve the aesthetics of the facility.

Marketing & Revenue Optimization

Assist in recommendations to maximize revenues, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.

Safety & Risk Management

Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims.
Implement all policy and procedures to ensure compliance with all OSHA laws.

Qualifications:

Bachelor’s degree in a related field preferred or equivalent combination of education and experience
Prior experience to lead, manage and motivate team members
Strong customer service skills and focus
Excellent verbal and written communication skills
Ability to multi-task or work independently
Ability to react and problem solve quickly
Ability to understand and communicate company policies and procedures
Proficient with Microsoft Word and Excel or Google Documents or Spreadsheets
Ability to learn internal computer programs
Prior experience developing budgets and P&L review a plus
Parking management experience preferred but not required
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.

Location : US-MI-GRAND RAPIDS

Apply Now

Refine Your Search

senior client manager jobs in grand rapids mi

Senior Operations Manager

Clinical Team Manager

Controller

Project Manager

Vice President of Sales

Senior House Cleaning Manager

Entry Level Sales Representative

Senior Manufacturing Process Engineer

Director of Operations

Automotive Sales Consultant

Account Executive (Automotive Digital Marketing) (HYBRID)

AI Enablement Manager

Senior Transmission Line Engineer

Sales Design Consultant

Creative Product Designer

Tax Manager/Senior Manager

Lead Transmission Line Engineer

Lead Transmission Line Engineer

Audit Senior Associate - Financial Services

QA Specialist I/II - Technical Support

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