Top 153 Service manager Jobs in Grand Rapids Mi

Service Manager
Royal Truck & Utility Trailer —Grand Rapids, MI
- From $100,000 a year
- Full-time
- 5 years
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Electrical - Lead Residential Service Manager
Vander Hyde Mechanical Inc —Grand Rapids, MI
- $75,000 - $90,000 a year
- Full-time
- Clean driving record
- 5 years
- Office
- Paid training
- Health savings account
Quick Apply
Service Supervisor
Cintas —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
5d
Service Manager
Pomp's Tire Service —Byron Center, MI
- $75,000 - $80,000 a year
- Full-time
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Service Manager
GENERAL RV CENTER —Wayland, MI
- Full-time
- Dealership
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Aquatics Manager
Aqua Tots Swim School-Aqua Tots Holland, LLC —Holland, MI
- $40,000 - $45,000 a year
- Weekends as needed
- Mid-level
- Leadership
- 2 years
Quick Apply
Maintenance Supervisor (weekend)
Leadec Corp —Wyoming, MI
- $90,000 - $95,000 a year
- 8 hour shift
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
Quick Apply
1d
New Business Development Manager (Sales, Parts & Service)
Best Aire Compressor Services Inc —Grand Rapids, MI
- $60,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Project Coordinator
Axis Automation —Grand Rapids, MI
- $70,000 - $85,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
2d
Service Manager
JX Truck Center —Wyoming, MI
- Full-time
- 5 years
- Mid-level
- CDL
- Paid training
- Wellness program
Quick Apply
Customer Service Center Manager
ChoiceOne Bank —Sparta, MI
- Full-time
- Bilingual
- 5 years
- Writing skills
Quick Apply
Service Manager
Safe Tire & Auto —Grand Rapids, MI
- Full-time
- Management
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Service Manager
Meineke - 2740 —Grand Rapids, MI
- $55,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Health insurance
- Dental insurance
Quick Apply
Service Advisor (Mid-Level)
Community Automotive Repair —Grand Rapids, MI
- $64,250 - $89,800 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Service Manager - Paver Segment
Alta Equipment Group —Byron Center, MI
- Full-time
- Management
- Mid-level
- Recruiting
- Employee stock purchase plan
- Paid holidays
Quick Apply
Automotive Service Advisor
Fox Mazda —Grand Rapids, MI
- Full-time
- Dealership
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Service Director
Baker Auto Group —Grand Rapids, MI
- Full-time
- Dealership
- 5 years
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Field Service Manager - Grand Rapids MI
Applied Innovation —Grand Rapids, MI
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Service Manager
United Rentals, Inc. —Grand Rapids, MI
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
Service Manager
Cintas —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
6d

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service manager jobs near grand rapids mi

Service Manager

Royal Truck & Utility Trailer -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
From $100,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Computer operation
Preventive maintenance
Team leadership
Auto service management
Administrative experience
Computer skills
Maintenance management
General management

Full Job Description

Location

Grand Rapids, MI

Reports To

General Manager

Company Overview

Royal Truck & Utility Trailer has proudly served the Midwest since 1970. As a third-generation, family-owned business, Royal is one of the region’s leading suppliers of new and pre-owned trailers, heavy-duty truck and trailer parts, and repair services.

Royal’s Grand Rapids facility primarily focuses on Truck upfitting; installing a wide range of truck equipment such as Van & Reefer bodies, dump bodies, service cranes, tool boxes, custom lighting, shelving, liftgates, etc.

We take pride in our employee-first culture, offering a supportive environment that values growth, collaboration, and accountability. Through structured development programs, on-the-job training, and mentorship, Royal helps employees grow professionally while maintaining work-life balance and a strong sense of community.

Position Summary

The Service Manager is responsible for overseeing all service department operations at the Grand Rapids location, including customer service, technician supervision, workflow management, safety compliance, and financial performance. This role ensures high-quality repair and maintenance services for trailers and related equipment while meeting company standards, safety requirements, and profitability goals.

Key Responsibilities

Service Operations & Leadership

· Manage daily operations of the service department, including scheduling, work orders, and job prioritization

· Supervise, coach, and evaluate service technicians and service advisors

· Ensure timely and accurate completion of repairs, inspections, and invoicing

· Resolve customer concerns professionally and escalate issues as needed

Customer Service

· Serve as the primary escalation point for service-related customer issues

· Maintain strong relationships with fleet customers, vendors, and internal teams

· Ensure estimates, approvals, and invoices are accurate and communicated clearly

Safety & Compliance

· Enforce company safety policies, OSHA requirements, and shop safety standards

· Ensure technicians are properly trained, certified, and compliant with DOT and company procedures

· Participate in safety meetings, audits, and corrective action processes

Financial & Performance Management

· Monitor service department KPIs including labor efficiency, productivity, comeback rates, and profitability

· Control labor costs, parts usage, and overtime within budget expectations

· Assist with forecasting, staffing needs, and performance improvement initiatives

Administrative & Coordination

· Ensure accurate documentation of work orders, inspections, and service records

· Coordinate with Parts, Sales, and Operations teams to support overall branch performance

· Support HR processes such as onboarding, training, performance management, and disciplinary actions in coordination with HR

Qualifications

Required

· 5+ years of experience in service management or lead technician role, preferably in trucks, heavy equipment, trailers, or fleet service

· Strong leadership and people-management skills

· Working knowledge of shop operations, labor management, and safety practices

· Ability to handle customer issues professionally and decisively

· Proficiency with service management systems and basic computer applications

Preferred

· Prior supervisory or management experience in a multi-technician environment

· Familiarity with OSHA, DOT, and workplace safety requirements

Physical & Work Requirements

· Ability to work in a shop environment with exposure to noise, equipment, and shop conditions

· Occasional physical activity such as walking the shop floor or inspecting equipment

· May occasionally move trailers or equipment on company property only (CDL not required unless otherwise specified)

Benefits

Competitive salary based on experience
Comprehensive medical, dental, and vision insurance
401(k) plan with company match
Paid time off and company holidays

Pay: From $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in grand rapids mi

Service Manager

Electrical - Lead Residential Service Manager

Service Supervisor

Service Manager

Service Manager

Aquatics Manager

Maintenance Supervisor (weekend)

New Business Development Manager (Sales, Parts & Service)

Project Coordinator

Service Manager

Customer Service Center Manager

Service Manager

Service Manager

Service Advisor (Mid-Level)

Service Manager - Paver Segment

Automotive Service Advisor

Service Director

Field Service Manager - Grand Rapids MI

Service Manager

Service Manager

I want to receive the latest job alert for service manager in grand rapids mi

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