Top 5 Virtual assistant Jobs in Grand Rapids Mi

Servicing Assistant I (PT/REMOTE)
Member First Mortgage LLC —Grand Rapids, MI
- $14.15 - $16.50 an hour
- Extended hours
- Remote
- Microsoft Excel
- Microsoft Outlook
- Finance
- Disability insurance
- Health insurance
Quick Apply
Speech Language Pathology Assistant (SLPA) - Bilingual Spanish Remote
All Care Therapies —Grand Rapids, MI
- $30 - $46 an hour
- Part-time
- Remote
- Spanish
- Mid-level
- Outpatient
- Referral program
Quick Apply
Speech Language Pathology Assistant (SLPA) - Remote
All Care Therapies —Grand Rapids, MI
- $30 - $46 an hour
- Part-time
- Remote
- Spanish
- Mid-level
- Outpatient
- Referral program
Quick Apply
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
All Care Therapies —Grand Rapids, MI
- $41 - $46 an hour
- Part-time
- Spanish
- HIPAA
- Clinic experience
Quick Apply

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Speech Language Pathology Assistant (SLPA) - Bilingual Spanish Remote
All Care Therapies —Grand Rapids, MI
Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving…
$30 - $46 an hour
Quick Apply
Speech Language Pathology Assistant (SLPA) - Remote
All Care Therapies —Grand Rapids, MI
Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving…
$30 - $46 an hour
Quick Apply

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Occupational Therapy Assistant (COTA) - Remote
All Care Therapies —Columbus, OH
You will collaborate with licensed Occupational Therapists to assess and implement appropriate treatment plans, monitor progress, and provide guidance to…
$27 - $46 an hour
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Assistant Preconstruction Project Manager, Energy Storage (Remote)
SOLV Energy, LLC —Columbus, OH
Develop and maintain good relationship with Owner, Engineers, Vendors and Subcontractors; develop strategies and skills to build a strong partnership with the…
$99,960 - $124,950 a year
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Servicing Assistant I (PT/REMOTE)

Member First Mortgage LLC -
Grand Rapids, MI

Quick Apply

Job Details

Part-time
$14.15 - $16.50 an hour

Benefits

Disability insurance
Health insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
Customer relationship building
High school diploma or GED

Full Job Description

Servicing Assistant I

Job Details

Job Location: Grand Rapids, MI
Remote Type: Remote
Position Type: Part-Time
Schedule: Monday–Friday, between 8:30 AM–5:00 PM (varying part-time hours)

Description

Member First Mortgage is seeking a detail-oriented, organized, and customer-service-driven Servicing Assistant I to support our Servicing Department. This role provides telephone and electronic support to borrowers and assists internal teams with mortgage servicing tasks, ensuring accurate and timely processing of member requests.

You will serve as a key point of contact within the department, handling member inquiries, assisting with documentation, and supporting daily operational tasks. The ideal candidate has basic knowledge of mortgage documents, familiarity with Microsoft Office applications, strong attention to detail, and the ability to pivot between tasks while following detailed instructions.

Founded on the credit union philosophy of “People Helping People,” Member First Mortgage provides full-service mortgage solutions to over 200 credit unions nationwide. Our commitment to honesty, integrity, and exceptional service creates a supportive, collaborative, and rewarding workplace.

Benefits We Offer:

Generous and competitive healthcare packages
Employer paid short-term and long-term disability
Employer paid Life Insurance
100% Employer paid Vision
401K Plan with match
20 days PTO - no waiting periods!
Fun, laid back, and collaborative team environment.

Responsibilities:

Respond to member calls, emails, and voicemails regarding mortgage servicing inquiries.
Assist with mortgage documentation, payment updates, and account maintenance.
Follow detailed instructions to complete assigned tasks accurately and efficiently.
Maintain accurate documentation of all communications and actions in internal systems.
Pivot between different tasks and support various departmental projects as needed.
Work independently while collaborating with team members to ensure high service levels.
Escalate complex issues or concerns to the appropriate team member.
Perform other related duties as assigned.

Experience:

0–2 years of experience in a customer service or office environment preferred.
Basic knowledge of mortgage documents is helpful.
Experience in a mortgage servicing or financial environment is a plus.

Education:

High school diploma or GED required.
Additional coursework or education in finance, business, or related field preferred.

Required Skills:

Strong customer service mindset with relationship-building skills.
Basic knowledge of mortgage documents and servicing terminology.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
Detail-oriented and highly organized.
Ability to follow detailed instructions and work independently.
Ability to pivot between multiple tasks efficiently.
Strong communication skills, both verbal and written.
Ability to handle confidential information with discretion and professionalism.

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 20 pounds. Extended hours in front of a computer screen, use of hands and fingers, and speaking/listening on the telephone are frequently required.

Work Environment: This position operates in an office or remote office setting. Hybrid or remote options may be available based on business needs. Candidates must be able to meet department scheduling and operational requirements.

If you are looking for a company that is dedicated to your success and is ethically motivated to provide exceptional member service, we encourage you to apply!

#hc231603

Quick Apply

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virtual assistant jobs in grand rapids mi

Servicing Assistant I (PT/REMOTE)

Speech Language Pathology Assistant (SLPA) - Bilingual Spanish Remote

Speech Language Pathology Assistant (SLPA) - Remote

Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote

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Servicing Assistant I

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