Top 1207 Member services representative Jobs in Grandview Oh

Customer Care Representative I, II
Elevance Health —Mason, OH
- 8 hour shift
- Hybrid work
- Data analysis skills
- Research
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
14d
Client Experience Representative
PayrollPartners —Fort Wright, KY
- $23 - $38 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Research
- Health savings account
- Disability insurance
Quick Apply
Delivery Operations Coordinator, Meals on Wheels
Episcopal Retirement Services —Cincinnati, OH
- Clean driving record
- English
- Office
- Health savings account
- Disability insurance
Quick Apply
Member Services Representative
Planet Fitness - Midwest Management Group —Harrison, OH
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Flexible schedule
Quick Apply
Patient Services Representative, Oncology, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
3d
Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Sr Patient Services Representative, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
Cashier
Remke —Harrison, OH
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
Quick Apply
2d
Patient Services Representative (PSR), Transplant, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Attendance SPOC
Ford Motor Company —Cincinnati, OH
- $63,480 - $106,680 a year
- Weekends as needed
- Oracle
- Mid-level
- Office
- Paid parental leave
- Paid holidays
13d
Cincinnati WC Claims Specialist (PN: 20068877)
State of Ohio - Workers' Compensation —Cincinnati, OH
- $26.54 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
2d
Access Representative, Central Registration, Full-Time, First
UC Health, LLC —Cincinnati, OH
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
1d
Receptionist - State Farm Agent Team Member
Marcus Bradley - State Farm Agent —Mount Healthy, OH
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Services Representative, Full-Time, First Shift, Internal Med-Cardiology
UC Health, LLC —Cincinnati, OH
- Full-time
- Internal Medicine
- HIPAA
- High school diploma or GED
Quick Apply
Medication Aide
Delhi Post Acute —Cincinnati, OH
- Full-time
- Vital signs
- High school diploma or GED
- Math
Quick Apply
Member Services Representative Part Time
Planet Fitness - Midwest Management Group —Cincinnati, OH
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
IT Desktop Technician I, Full Time, Second Shift
UC Health, LLC —Cincinnati, OH
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Member Service Representative
Planet Fitness - Midwest Management Group —Lawrenceburg, IN
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Services Representative
UK Credit Union —Florence, KY
- $25.57 - $27.20 an hour
- Full-time
- Research
- Mid-level
- Office
7d

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Customer Care Representative I, II

Elevance Health -
Mason, OH

Apply Now

Job Details

Full-time
14 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

Research

Full Job Description

Customer Care Representative I, II

Mason, Ohio

Location: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

This position will have on-site training Monday-Friday for the first 8 weeks, onsite post training (Nesting) for additional 6 weeks. You must have 100% attendance during the full duration of training.

Start date: 8/31/2026

Training hours: 8am - 5 pm EST
Post Training: Ability to work any 8-hour shift M-F between 8 am and 11 pm EST, possible weekend OT as needed

How you will make an impact:

Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Proficient in all basic customer service functions.
Receives and places follow-up telephone calls / e-mails to answer customer questions.
Outbound calls are conducted in the ZipDrug business are.
Inquiries may also be on a walk-in basis.
May require deviation from standard practices and procedures with the assistance of a computerized system.
Seeks, understands and responds to the needs and expectations of internal and external customers.

Here's what Elevance Health offers:

A career path with opportunity for growth
Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Annual incentive bonus and annual increases plan based on performance.

At Elevance Health, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.

Minimum Requirements:

CCR I: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

CCR II: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

The majority of each day will be spent on the phone. Ability to work from home with hard-wired internet access and a quiet and private workspace strongly preferred.
A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact preferred.
A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns preferred.
A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer preferred.
Have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred.
Flexible and quick learner, willing to adapt to changing customer and business needs preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

member services representative jobs in grandview oh

Customer Care Representative I, II

Client Experience Representative

Delivery Operations Coordinator, Meals on Wheels

Member Services Representative

Patient Services Representative, Oncology, Full Time, First Shift

Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic

Sr Patient Services Representative, Full Time, First Shift

Guest Services Team Member (Part-Time)

Cashier

Patient Services Representative (PSR), Transplant, Full Time, First Shift

Attendance SPOC

Cincinnati WC Claims Specialist (PN: 20068877)

Access Representative, Central Registration, Full-Time, First

Receptionist - State Farm Agent Team Member

Patient Services Representative, Full-Time, First Shift, Internal Med-Cardiology

Medication Aide

Member Services Representative Part Time

IT Desktop Technician I, Full Time, Second Shift

Member Service Representative

Member Services Representative

I want to receive the latest job alert for member services representative in grandview oh

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