POSITION SUMMARY
Provide prompt, courteous beverage service to guests in the Casino and restaurant outlets, ensuring a high-quality guest experience while following company procedures and maintaining cleanliness and organization in the work area. This is a tipped position.
Shift differentials of $1.00/hour extra for 4:00 p.m.- midnight and $2.00/hour extra for midnight - 8:00 a.m. We also offer a generous benefit package with Health, Dental, Vision, Life insurance, Employee Discounts, Paid Time Off, Vacation, and 401k - with a company match. This position does get tips on top of the hourly pay!
ESSENTIAL FUNCTIONS
- Prepares beverage cart with beverages for guests.
- Take orders from patrons for beverages.
- Serve beverages to patrons.
- Check with customers to ensure that they are enjoying their beverages and take action to correct any problems.
- Collect payments from customers for alcoholic beverages.
- Perform cleaning duties, such as wiping down and cleaning beverage machines, and tidying up server station areas. Clean tables, server stations, and maintain the cleanliness of assigned areas.
- Monitor and stock service areas with supplies such as coffee, sugar, stir sticks, cream, pop, iced tea, cups, lids and straws.
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Set and reset tables, roll silverware, and prepare dining areas
- Provide guests with general information about casino including drink, bar, and food specials.
- Complete end of shift duties including stocking of service areas, clean and wash beverage cart, coffee pots and pop pitchers.
- Follow Casino and department policies and procedures, including all safety and service procedures; adhere to the Prairie's Edge Chain of Command.
- Support the Vision and Mission Statement's of Prairie's Edge Casino Resort.
- All other duties as assigned.
POSITION QUALIFICATIONS
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 3 plus months of experience in Serving and customer service
Other: Must pass a State and Federal background check and a pre-employment drug screening that includes THC testing
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 3 plus months of experience in Serving and customer service
Other: Must pass a State and Federal background check and a pre-employment drug screening (which does test for THC)
Join a dynamic and rewarding team environment at Prairie's Edge Casino Resort, where we value our employees and offer competitive compensation and benefits. Team members receive shift differentials—an additional $1.00/hour for evening shifts (4:00 p.m. – midnight) and $2.00/hour for overnight shifts (midnight – 8:00 a.m.)
Our generous benefits package includes:
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Health, Dental, and Vision Insurance
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Life Insurance
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Paid Time Off and Vacation
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401(k) with Company Match
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Employee Discounts
Enjoy a supportive workplace with great perks and opportunities for growth.
