Top 10 Hotel operations manager Jobs in Grapevine, Tx

Rooms Operations Manager
Marriott International, Inc —Grapevine, TX
- $58,710 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Hotel Operations Manager
Embassy Suites DFW —Irving, TX
- $50,000 - $65,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
Hotel Operations Manager
Doubletree by Hilton Fort Worth S Conference Center —Fort Worth, TX
- Sales
- Mid-level
- Hotel
Quick Apply
Event Operations Manager
Marriott International, Inc —Dallas, TX
- $62,000 - $76,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
3d
Hotel Operations Manager
Homewood Suites Dallas Central —Dallas, TX
- $15 an hour
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
Regional Manager, Revenue Management Operations
Hilton —Dallas, TX
- $60,000 - $85,000 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
14d
Food & Beverage Operations Assistant Manager
Marriott International, Inc —Dallas, TX
- $25.77 - $27.88 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Food and Beverage Operations Manager
Marriott International, Inc —Fort Worth, TX
- $62,000 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Kitchen Operations Supervisor-Hilton Anatole
Hilton —Dallas, TX
- Full-time
- Hospitality
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan

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Rooms Operations Manager
Marriott International, Inc —Grapevine, TX
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$58,710 - $73,000 a year
Chef de Cuisine
STOCKYARDS HOTEL —Fort Worth, TX
Experience interacting with guests, vendors, inspectors, and cross-functional hospitality teams. Develop, design, and refine seasonal menus, new dishes,…

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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
Quick Apply
4d

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Rooms Operations Manager

Marriott International, Inc -
Grapevine, TX

Apply Now

Job Details

Full-time
$58,710 - $73,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Financial report interpretation
Continuous improvement
Hospitality Management
Leading team collaboration initiatives

Full Job Description

Additional Information
Job Number26081716
Job CategoryRooms & Guest Services Operations
Location1501 Gaylord Trl, Grapevine, Texas, United States, 76051
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $58,710-$73,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations manager jobs in grapevine, tx

Rooms Operations Manager

Hotel Operations Manager

Hotel Operations Manager

Event Operations Manager

Hotel Operations Manager

Regional Manager, Revenue Management Operations

Food & Beverage Operations Assistant Manager

Food and Beverage Operations Manager

Kitchen Operations Supervisor-Hilton Anatole

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