Top 1113 Customer advocate Jobs in Grapevine Tx

Customer Advocate 1, Contact Center Support
PDS Health —Irving, TX
- $18.60 - $24.40 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Success Advocate - Weekdays
Cadence Health —Dallas, TX
- $20 - $22 an hour
- Monday to Friday
- Remote
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
7d
Technical Support/Customer Advocate Agent
CLX Gaming —Lewisville, TX
- $12 - $15 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Receptionist
Livewell Animal Urgent Care of Southlake —Southlake, TX
- $14 - $18 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
6d
Customer Care Advocate
HARRIS & HARRIS LTD —Coppell, TX
- $15 - $16 an hour
- Full-time
- Spanish
- Sales
- Typing
- Travel reimbursement
- Commuter assistance
Quick Apply
Customer Success Supervisor - Signature - Dallas, TX
UPS —Coppell, TX
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
Receptionist
Flower Mound Veterinary Emergency & Specialty Center ER —Flower Mound, TX
- $18 - $23 an hour
- Weekends as needed
- Organizational skills
- ER
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
WorldVia —Dallas, TX
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Engagement Advocate
Carrier Enterprise —Carrollton, TX
- Part-time
- Research
- Residential
- 1 year
- Health savings account
- Paid holidays
Quick Apply
Patient Care Advocate
Liberated chiropractic —Grapevine, TX
- From $15 an hour
- Email
- Background check
- Private practice
- Communication skills
- Paid training
- Employee discount
Quick Apply
Receptionist
Hurst Animal Clinic —Hurst, TX
- $15 - $20 an hour
- Weekends as needed
- Urgent Care
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Patient Access Advocate, Part-time Mid
Intuitive Health —Coppell, TX
- Part-time
- Microsoft Outlook
- Computer literacy
- Basic math
10h
Customer Solutions Analyst
Primo Brands —Coppell, TX
- $72,119 - $86,712 a year
- Full-time
- English
- Mid-level
- Office
- Commuter assistance
- Health savings account
Patient Access Advocate, FT Midshifts
Intuitive Health —Coppell, TX
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Patient Access Advocate, FT Days/Midshifts
Intuitive Health —Coppell, TX
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Patient Access Advocate, PRN Midshift
Intuitive Health —Coppell, TX
- Part-time
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Recruiter (Early Career) - Dallas, TX - RPO Consultant - 0034380
ManpowerGroup —Dallas, TX
- $27 - $30 an hour
- Contract
- Hybrid work
- Customer service
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Success Specialist
ALTO USA LLC —Arlington, TX
- $60,000 - $65,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Content Quality Analyst
Two Harbors Investment Corp. —Coppell, TX
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Research
5d
Cafe Associate
Sam's Club —Grapevine, TX
- $16 - $23 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance

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customer advocate jobs near grapevine tx

Customer Advocate 1, Contact Center Support

PDS Health -
Irving, TX

Apply Now

Job Details

Full-time
$18.60 - $24.40 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Computer skills

Full Job Description

Description:

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

Overview:

The Customer Advocate, Contact Center plays a critical role in delivering an exceptional patient experience by supporting both Dental and Medical Offices with appointment scheduling, cancellations, and rescheduling for examinations and treatments. Customer Advocates are expected to demonstrate professionalism, empathy, and strong communication skills while working toward individual performance goals and adhering to Contact Center policies and procedures.This role requires the ability to manage high call volumes, navigate multiple systems, and accurately coordinate care while ensuring patients’ needs are met with efficiency and compassion.

Responsibilities

Answer inbound calls from new and existing patients to schedule, cancel, or reschedule
Dental and Medical examinations and treatments
Place outbound calls to patients using professional and effective telephone
communication skills
Respond to appointment requests submitted through Dental and Medical Office websites
Accurately schedule appointments in accordance with established scheduling guidelines
Navigate and utilize multiple systems of record simultaneously while handling live calls
Verify patient insurance coverage and eligibility to support appropriate scheduling
decisions
Send clear and accurate correspondence emails to designated PDS Health offices as
needed
Support emergency appointment requests related to treatment needs or pain management
Actively demonstrate The Perfect Patient Experience by maintaining a positive
attitude, practicing active listening, demonstrating effective empathy, and prioritizing
patient needs
Successfully complete all required basic guide tests within 90 days of accepting the
position
Participate in team meetings, volunteer events, trainings, and coaching sessions as
required
Perform additional duties as assigned to support Contact Center operations

Qualifications

High School Diploma or General Education Degree (GED)
Minimum of two (2) years of customer service experience (call center, dental, or medical
front-office operations)

Preferred Qualifications

Associate’s Degree, Bachelor’s Degree, or one-year certificate from an accredited college
or technical school; or an equivalent combination of education and experience
Bilingual in English and Spanish

Knowledge/Skills/Abilities

Strong ability to multitask across multiple systems without compromising accuracy or
quality
Excellent interpersonal, oral, and written communication skills
Ability to respond effectively to inquiries from patients, PDS Health offices, laboratories,
pharmacies, internal staff, and vendors
Self-motivated, dependable, and able to work independently as well as collaboratively
within a team environment
Ability to quickly learn, retain, and apply detailed information related to dental and
medical procedures and workflows

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Tuition Reimbursement
401(k) Retirement Plan
Paid time to volunteer in your local community

‎ :

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information: $18.60-$24.40 / Hourly

Apply Now

Refine Your Search

customer advocate jobs in grapevine tx

Customer Advocate 1, Contact Center Support

Patient Success Advocate - Weekdays

Technical Support/Customer Advocate Agent

Receptionist

Customer Care Advocate

Customer Success Supervisor - Signature - Dallas, TX

Receptionist

Customer Service Representative

Customer Engagement Advocate

Patient Care Advocate

Receptionist

Patient Access Advocate, Part-time Mid

Customer Solutions Analyst

Patient Access Advocate, FT Midshifts

Patient Access Advocate, FT Days/Midshifts

Patient Access Advocate, PRN Midshift

Recruiter (Early Career) - Dallas, TX - RPO Consultant - 0034380

Customer Success Specialist

Content Quality Analyst

Cafe Associate

I want to receive the latest job alert for customer advocate in grapevine tx

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