Top 131 Customer service representative Jobs in Grass Lake, Mi

Specialist Customer Experience
Lakeshore Recycling Systems LLC —Jackson, MI
- $20 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
2d
Customer Service Representative
BLACKHAWK INDUSTRIAL OPERATING CO —Jackson, MI
- $19 - $22 an hour
- Full-time
- Computer literacy
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
Call Center Representative
American 1 Credit Union —Jackson, MI
- $19.08 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
6d
Human Resource Customer Care Representative (Temp)
University of Michigan —Ann Arbor, MI
- $18 an hour
- Temporary
- Remote
- High school diploma or GED
- Data entry
- 1 year
Customer Service Rep Intermediate Scheduler
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Customer Care Representative
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- English
- Mid-level
- Windows
- Disability insurance
- Health insurance
Client Advocate
greenpath, inc. —Jackson, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Authorization Specialist
Gift of Life Michigan —Ann Arbor, MI
- $25 an hour
- Full-time
- Microsoft Outlook
- English
- Mid-level
6d
CSR/Teller - Jackson, MI - Full-Time
Fifth Third Bank —Jackson, MI
- Full-time
- Office
- High school diploma or GED
- Entry level
Call Center Rep Senior
University of Michigan —Ann Arbor, MI
- $47,465.60 - $68,868.80 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Surgery
- Health insurance
- Dental insurance
2d
Customer Service Representative (Part-Time)
Dayton Freight —Jackson, MI
- Part-time
- Data entry
- Typing
- Communication skills
Quick Apply
Remote Experience Specialist - Limited Part Time
TRUE Community Credit Union —Jackson, MI
- $19.35 - $22.76 an hour
- Part-time
- Hybrid work
- Spanish
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
5d
Administrative Assistant / Billing & Customer Service Specialist
NCDG Realty & Property Management —Jackson, MI
- $18 - $22 an hour
- Full-time
- Research
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Service Representative
U-Haul —Jackson, MI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Assistant Intermediate
University of Michigan —Ann Arbor, MI
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
9d
Client Success Specialist
greenpath, inc. —Jackson, MI
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Customer Service Representative (Full-Time)
Dayton Freight —Jackson, MI
- Full-time
- Data entry
- Typing
- Communication skills
Quick Apply
Customer Care Associate
Micro-Tech Endoscopy USA —Ann Arbor, MI
- $23 - $25 an hour
- Full-time
- Background check
- Writing skills
- Office
- Paid training
- Health insurance
Quick Apply
4d
Supervisor, Donation Support
EVERSIGHT —Ann Arbor, MI
- $23.10 - $28.00 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Driver's License
- 403(b) matching
- Paid parental leave
Quick Apply
9d
Customer Service Representative
GreenStone Farm Credit Services —Ann Arbor, MI
- Office
- High school diploma or GED
- 2 years
- AD&D insurance
- Paid holidays
13d

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Specialist Customer Experience

Lakeshore Recycling Systems LLC -
Jackson, MI

Quick Apply

Job Details

Full-time
$20 - $21 an hour
2 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Phone communication
Basic math
High school diploma or GED

Full Job Description

As a Customer Experience Specialist, you are part of a team supporting and serving our customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick thinking mindset that will assist with callers and answer questions in a concise manner as well as providing an exceptional and committed customer experience to our users through phone, email, and chat support

Reports To

Customer Experience Manager

Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience
Strive for first-contact resolution with each interaction
Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations
Collaborate with other team members to ensure consistent and seamless services while also exercising time management and task prioritization
Work with team leaders to identify opportunities to improve processes, products, and services
Update customer information in the system during and after each correspondence
Answer incoming calls from prospective customers to explain services and products offered while providing additional service offerings
Become proficient with client programs and develop product knowledge
Record and verify names, addresses, purchases, and reactions of prospective customers
Handle incoming calls (orders, inquiries, complaints, etc.) and direct calls for further problem resolution if necessary
Participate in learning opportunities for process improvements, time management, and technology skills
Follow company policies and procedures
Special Projects and other duties as needed

Requirements:

High School Diploma or GED
Previous 2-3 years of call center experience
Naturally positive, helpful, and courteous attitude
Willingness to assist with client’s needs
Demonstrable patience and attentiveness in all communication and interactions
Comfortable working in a fast-paced and very active group environment
Able and willing to work cooperatively with team members to build a strong sense of camaraderie and teamwork
Self-motivated to provide top notch customer service
Exceptional verbal and written communication skills
Detail-oriented with strong organizational skills
Ability to think critically and creatively in order to proactively and independently solve problems
General math skills
Maintain a positive and professional attitude and outlook with customers and coworkers
Adhere to attendance and scheduling policies
Excellent Microsoft Word / Excel / Outlook Software Skills
Hours: 40 hours per week plus one to two Saturdays per month

Physical Demands / Environmental Factors

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Occasionally required to stand and walk
Must frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
Some regional travel required

Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
Compensation: $20-21, DOE
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,

Quick Apply

Refine Your Search

customer service representative jobs in grass lake, mi

Specialist Customer Experience

Customer Service Representative

Call Center Representative

Human Resource Customer Care Representative (Temp)

Customer Service Rep Intermediate Scheduler

Customer Care Representative

Client Advocate

Authorization Specialist

CSR/Teller - Jackson, MI - Full-Time

Call Center Rep Senior

Customer Service Representative (Part-Time)

Remote Experience Specialist - Limited Part Time

Administrative Assistant / Billing & Customer Service Specialist

Customer Service Representative

Customer Service Assistant Intermediate

Client Success Specialist

Customer Service Representative (Full-Time)

Customer Care Associate

Supervisor, Donation Support

Customer Service Representative

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