Top 2 Front desk manager Jobs in Grayling, Mi

Hotel General Manager
Quality Inn Grayling —Grayling, MI
- $50,000 - $60,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Paid time off
- Employee discount
Quick Apply
4d
Office Administrator - #2993
Wade Trim —Gaylord, MI
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance

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Hotel General Manager

Quality Inn Grayling
Grayling, MI

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
4 days ago

Benefits

Paid time off
Employee discount

Qualifications

Operations management
Multilingual
Team development
Multi-line phone systems
Property management

Full Job Description

Overview

Join a dynamic hospitality team as a Hotel General Manager, where your leadership will drive the success of our property and elevate guest experiences to new heights. In this pivotal role, you will oversee all daily operations, ensure exceptional customer service standards, and lead a talented team to achieve operational excellence. Your strategic vision and operational expertise will foster a welcoming environment that promotes guest satisfaction, staff engagement, and financial growth. This is an exciting opportunity for a motivated leader passionate about hospitality management and delivering memorable guest experiences.

Duties

Oversee the entire operation of the hotel, including front desk, housekeeping, food and beverage, maintenance, and administrative functions
Lead and supervise hospitality teams, ensuring high standards of guest service and adherence to hotel policies
Manage hospitality operations budgets, monitor financial performance, and implement revenue management strategies to maximize profitability
Ensure compliance with property management systems (PMS), hospitality reservation systems, multi-line phone systems, and phone etiquette standards
Develop and implement hotel guest service standards to enhance guest relations and foster positive reviews
Coordinate human resources activities such as hiring, training, performance evaluations, and staff development to build a motivated team
Maintain property safety protocols, oversee security procedures including CCTV surveillance, access control, and emergency response plans
Cultivate strong relationships with guests by addressing concerns promptly and ensuring their overall satisfaction
Monitor hotel occupancy rates and adjust operational strategies accordingly to optimize revenue streams
Collaborate with sales and marketing teams to promote the property and attract new guests

Experience

Proven supervisory experience in hospitality management or hotel operations with demonstrated leadership skills
Extensive knowledge of hotel management practices, including revenue management, budgeting, financial operations, and guest services
Experience overseeing daily hotel operations using property management systems (PMS) and hospitality reservation platforms
Strong background in managing hospitality teams, human resources functions, and customer service excellence
Multilingual or bilingual abilities are highly desirable to serve diverse guest populations effectively
Excellent managerial communication skills paired with professional phone etiquette for multi-line systems
Ability to handle complex situations with professionalism while maintaining a positive attitude in fast-paced environments

This role offers an engaging environment where your leadership directly impacts guest satisfaction and operational success. We value energetic professionals who are passionate about hospitality excellence and eager to make a difference every day.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Employee discount
Paid time off

Work Location: In person

Quick Apply

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front desk manager jobs in grayling, mi

Hotel General Manager

Office Administrator - #2993

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