Top 4 Hotel front desk Jobs in Grayling, Mi

Front Desk Night Audit
American Inn Hotel —Houghton Lake, MI
- From $15 an hour
- Overnight shift
- Mid-level
- In-person
- Communication skills
Quick Apply
3d
Hotel Front Desk Clerk
Statewide Sportsdome Resort and Red Circle Sports Bar —Houghton Lake, MI
- From $16 an hour
- Part-time
- Bilingual
- Hotel
- Organizational skills
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Front Desk Staff
American Inn Hotel —Houghton Lake, MI
- From $14 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Inventory management
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9d
Hotel Night Auditor
American Inn Hotel —Houghton Lake, MI
- From $14 an hour
- Full-time
- Mid-level
- Hotel
- Administrative experience
Quick Apply
9d

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Hotel Front Desk Clerk
Statewide Sportsdome Resort and Red Circle Sports Bar —Houghton Lake, MI
Experience in hospitality management or hotel front desk operations preferred. The ideal candidate will serve as the first point of contact for guests,…
From $16 an hour
Quick Apply
Front Desk Staff
American Inn Hotel —Houghton Lake, MI
Answer multi-line phone systems promptly, using proper phone etiquette to direct calls. Perform data entry, filing, and document proofreading to support…
From $14 an hour
Quick Apply
9d

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Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 a year
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Front Desk Representative
Hotel LeVeque, Autograph Collection —Columbus, OH
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the…
$16 an hour
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3d

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hotel front desk jobs near grayling, mi

Front Desk Night Audit

American Inn Hotel -
Houghton Lake, MI

Quick Apply

Job Details

Full-time
From $15 an hour
3 days ago

Qualifications

Phone communication
Night audit
Hotel emergency procedures
Property management systems (PMS)
Hotel safety procedures
Client interaction via phone calls

Full Job Description

Job Summary

We are seeking an energetic and Experienced Front Desk Night Audit to join our dynamic hospitality team. In this pivotal role, you will be the first point of contact for our guests during overnight hours, ensuring seamless check-in and check-out processes, maintaining accurate financial records, and providing exceptional guest services. Your proactive approach will help uphold our standards of hospitality management while creating a welcoming environment for all visitors. This position offers an exciting opportunity to showcase your customer service expertise and hotel management skills in a fast-paced, guest-focused setting.

Responsibilities

Perform nightly audit procedures to reconcile daily financial transactions using property management systems Visual Matrix or similar platforms.
Handle guest check-ins and check-outs efficiently, providing friendly and professional service while verifying reservations and processing payments.
Respond promptly to guest inquiries, requests, and complaints with a positive attitude, ensuring guest satisfaction and fostering guest relations.
Maintain accurate records of all transactions, including room charges, adjustments, and billing discrepancies, adhering to hotel emergency procedures when necessary
Communicate effectively via phone and in person with guests, staff, and emergency responders using proper phone etiquette and customer service problem-solving skills.
Prepare detailed shift reports, incident logs, and audit documentation to ensure operational accuracy and compliance with hospitality standards.

Requirements

Proven experience in hospitality management or hotel front desk operations, preferably with resort experience or in a hotel environment.
Strong knowledge of property management systems (PMS), especially OPERA or similar software platforms.
Excellent customer service skills with the ability to handle guest relations professionally and courteously at all times.
Familiarity with hotel emergency procedures, night audit processes, and front desk functions is essential.
Exceptional phone communication skills coupled with strong hospitality management capabilities.
Ability to work independently during overnight shifts while maintaining high standards of hospitality service.
Previous experience with hotel experience or resort operations is preferred; a background in customer service problem-solving is a plus.

Join us as a Front Desk Night Audit and become an integral part of our commitment to delivering outstanding guest experiences around the clock!

Pay: From $15.00 per hour

Work Location: In person

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hotel front desk jobs in grayling, mi

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