Top 5 Service desk agent Jobs in Great Barrington Ma

Assistant Front Desk Manager
Miraval Berkshires Resort and Spa —Lenox, MA
- $60,000 a year
- Mid-level
- Hotel
- Communication skills
- Employee discount
- Flexible schedule
Front Desk Agent
BBL LENOX HOTEL GROUP LLC —Lenox, MA
- $16.00 - $17.50 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Hospitality Specialist- Front Office
Capital Vacations —Lenox, MA
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
2d

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service desk agent jobs near great barrington ma

Assistant Front Desk Manager

Miraval Berkshires Resort and Spa -
Lenox, MA

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Job Details

$60,000 a year

Benefits

Employee discount
Flexible schedule

Qualifications

Staff supervision
Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Managing teams in a customer support role
Team leadership
Coaching
Staff scheduling
Hotel operational efficiency
Processing cash transactions
Team scheduling
Managing hospitality teams
Mid-level
Frontline customer support management
Team development
Hotel staff training
Office management
Communication skills
Staffing management
Operations planning
Staff development

Full Job Description

Summary

Your journey begins now!

It is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

Assistant Guest Experience Manager (Assistant Front Office Manager) position will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. The position will overlap and each manager will be required to work in each area as needed. Additional responsibilities may include training, staff development and scheduling. These positions will assist the Director of Guest Experience and Guest Experience Manager.

Example of duties may include:

Responsible for assisting the Guest Experience Manager with short- and long-term planning and the management of the hotel’s Front Office operations
Handle the daily operations of the front office team
Perform all tasks of a Front Office Staff as needed to facilitate service
Ensure all operations and cash handling are done per policies and procedures
Maintain excellent communication with the housekeeping department
Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
Coach and counsel employees to reflect Miraval service standards and procedures

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

- World class resort
- Awarded Fortune’s 100 best companies to work for
- Unlimited use of our fitness center, yoga classes, and lectures
- Tuition or wellbeing reimbursement
- Free golf
- Employee discounts on all spa services and programming
- Discounted rates at Hyatt Hotels
- Positions with flexible schedules

Qualifications

A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Minimum of one year previous front office supervisory experience preferred
Ability to work a flexible schedule

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Apply Now

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service desk agent jobs in great barrington ma

Assistant Front Desk Manager

Front Desk Agent

Hospitality Specialist- Front Office

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