Top 12 It support specialist Jobs in Great Falls, Mt

IT Specialist
Member Driven Technologies —Great Falls, MT
- $45,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Mid-level
- Office
Quick Apply
IT Help Desk Technician
GENERAL DISTRIBUTING CO —Great Falls, MT
- $18 - $22 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Windows
Quick Apply
End User Support Administrator - (Onsite)
Collins Aerospace —Great Falls, MT
- $68,900 - $131,100 a year
- Weekends as needed
- Mid-level
- In-person
- 2 years
- Paid holidays
- Loan repayment program
9d
End User Support Administrator II (Onsite)
Collins Aerospace —Great Falls, MT
- $68,900 - $131,100 a year
- Weekends as needed
- Mid-level
- In-person
- 2 years
- Paid holidays
- Loan repayment program
Network Operations Center (NOC) Technician II
Vision Net Inc —Great Falls, MT
- Weekends as needed
- Maintenance
- Mid-level
- Office
Quick Apply
Software Support Technician - MSP Tools & Integrations
Gozynta —United States
- $60,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

Related jobs to explore

Based on your search for it support specialist

Licensed Professional Counselor
Headway —Montana
You’re a fully-licensed Professional Counselor at a Master’s level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis),…
Up to $122 an hour
Licensed Professional Counselor
Headway —Great Falls, MT
You’re a fully-licensed Professional Counselor at a Master’s level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis),…
Up to $122 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support specialist in great falls, mt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near great falls, mt

Hyperbaric Technician jobs in New York State

It Technician jobs in Dearborn, MI

It Technician jobs in Fort Myers, FL

It Technician jobs in Kansas City, MO

Cvs Pharmacy Technician jobs in Chicago, IL

It Technician jobs in Mcdonough, GA

Technical Support Specialist jobs in Montgomery, AL

Technical Support Specialist jobs in Gastonia, NC

Technical Support Specialist jobs in Jersey City, NJ

Technical Support Specialist jobs in Louisville, KY

Technical Project Manager jobs in Houston, TX

Visual Information Specialist jobs in Washington, DC

Radiologic Technician jobs in Idaho Falls, ID

Helpdesk Technician jobs in Charlottesville, VA

Surgical Technician jobs in Virginia

Sleep Technician jobs in Wilmington, DE

Helpdesk Technician jobs in Scott Afb, IL

Helpdesk Technician jobs in Goodlettsville, TN

Sterile Processing Technician jobs in New Jersey

Helpdesk Technician jobs in Farmington Hills, MI

IT Specialist

Member Driven Technologies -
Great Falls, MT

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Qualifications

Vendor relationship building
Endpoint Security
Performance tuning
Customer communication
Content creation for technical audiences
IT user and group management
GPO
Procedural guides
Operating system updates
Printer (troubleshooting support)
Software installation
Network infrastructure
Endpoint Detection and Response (EDR)
High school diploma or GED
SQL
Information security compliance
Patch management
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Remote access management
Computer management
Data access controls implementation
WAN
Networking equipment (troubleshooting support)
MFA
Hardware management
Microsoft 365 support
Access control management
VPN management

Full Job Description

SALARY RANGE

$45,000-$55,000

POSITION LOCATION

This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required.

POSITION PURPOSE

The IT Specialist is a multi-disciplined, front-line technologist who delivers Tier I and selected Tier II solutions for MDT employees and credit-union clients across endpoints, identity, SaaS applications, network services, and peripherals. IT Specialists focus on first-call resolutions to reduce escalations and support both incidents and major-incident swarming. The role creates and maintains runbooks/operations guides and knowledge articles to ensure a consistent end-user experience. In addition, IT Specialists provide employee technical support and MDT asset management (provisioning, inventory, and lifecycle).

DUTIES & RESPONSIBILITIES

Administer and secure all corporate endpoints, peripherals, and mobile devices.
Manage user, group, and computer objects in Active Directory; enforce access controls.
Evaluate, assess, and deploy new hardware/software; recommend technology standards.
Monitor health system and deliver clear status/compliance reports.
Track inventory of IT equipment, software licenses, and warranties.
Support core security services (email filtering, MFA, VPN, web filtering) and hosted apps.
Perform Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls).
Provide Tier I/II support to internal and external users.
Deliver on site support as needed to resolve hardware, connectivity, or other incidents.
Documents fixes and shares knowledge as needed.
Maintain positive vendor and customer relationships.
Represent the company professionally in contacts with clients, vendors, and trade professionals.
Ensure requests, questions, and problems are courteously and professionally resolved.
Ensure the company’s professional reputation is maintained both internally and externally.
Works well with co-workers.
Keep management well informed of activities and any significant problems.
Complete required reports, records, and other documentation.
Attend and participate in meetings and committees as required.
Abides by all company policies and procedures, including upholding all security standards.
Ensures the work area is clean, secure, and well maintained.
Complete additional duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS

High school graduate or equivalent.
Preferred certifications: CompTIA A+, Network+, or Security+; ITIL 4 Foundation.
Associates degree in IT or related field, or equivalent combination of education and experience.
Additional related training in IT applications and systems and financial institution operations.
Minimum 1 year of experience in related positions.
Hands-on experience in IT technical support or systems administration.

REQUIRED KNOWLEDGE

Understanding of IT applications and products.
Windows OS installation, configuration, patching, and performance tuning (desktops, laptops, VMs).
Networking fundamentals (TCP/IP, DNS, DHCP, VPN) and LAN/WAN/WLAN support—Cisco & Fortinet experience preferred.
Multi-site Active Directory administration, Group Policy, and identity lifecycle management.
Scripting/automation using PowerShell, Bash, Python, Intune, MCM, or Ansible.
Familiarity with SQL databases and cloud platforms (Microsoft 365/Azure, AWS, or GCP).
Peripheral setup and troubleshooting (printers, scanners).
Security controls: MFA, EDR, automated patching, and compliance best practices.
Strong technical documentation, knowledge sharing, and customer service communication skills.
Proven ability to prioritize, stay calm under pressure, and meet tight deadlines in a fast paced environment.

WORKING CONDITIONS

Special

No hazardous or significantly unpleasant conditions (such as in a typical office).
In-state and/or out-of-state travel including overnight stays, up to 20%, as needed.
Long duration of computer workstation usage.
Additional hours, including after hours or weekend support, as required
24×7 availability while on primary or secondary on call rotation.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Quick Apply

Refine Your Search

it support specialist jobs in great falls, mt

IT Specialist

IT Help Desk Technician

End User Support Administrator - (Onsite)

End User Support Administrator II (Onsite)

Network Operations Center (NOC) Technician II

Software Support Technician - MSP Tools & Integrations

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for it support specialist in great falls, mt

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected