Top 127 User support Jobs in Great Falls, Mt

IT Help Desk Technician
GENERAL DISTRIBUTING CO —Great Falls, MT
- $18 - $22 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Windows
Quick Apply
End User Support Administrator - (Onsite)
Collins Aerospace —Great Falls, MT
- $68,900 - $131,100 a year
- Weekends as needed
- Mid-level
- In-person
- 2 years
- Paid holidays
- Loan repayment program
8d
End User Support Administrator II (Onsite)
Collins Aerospace —Great Falls, MT
- $68,900 - $131,100 a year
- Weekends as needed
- Mid-level
- In-person
- 2 years
- Paid holidays
- Loan repayment program
13d
CDL Class A OTR Driver + Sign On Bonus
Loblaw Companies Limited —Great Falls, MT
- $85,000 a year
- Full-time
- Background check
- No touch freight
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
CDL Class A OTR Driver + Sign On Bonus
Loblaw Companies Limited —Montana
- $85,000 a year
- Full-time
- Background check
- No touch freight
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Contract Physical Therapy Manager, earn up to $3,150 per week
Connected Healthcare —Great Falls, MT
- Up to $3,150 a week
- Contract
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Travel reimbursement
- Continuing education credits
Quick Apply
Computer Network Administrator
D.A. Davidson —Great Falls, MT
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Paid holidays
- Health insurance
IT Specialist
Member Driven Technologies —Great Falls, MT
- $45,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Mid-level
- Office
Quick Apply
Network Technician
Vision Net Inc —Great Falls, MT
- Weekends as needed
- Clean driving record
- Mid-level
- 3 years
Quick Apply
Digital Content Producer, KRTV
The E.W. Scripps Company —Great Falls, MT
- Full-time
- Mid-level
- 3 years
- Driver's License
10d
Field Service Representative
Persistent Systems —Great Falls, MT
- $75,000 - $85,000 a year
- Full-time
- Clean driving record
- Computer Science
- Military
- Disability insurance
- Health insurance
Solutions Specialist
Member Driven Technologies —Great Falls, MT
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
Field Technician
EchoStar —Great Falls, MT
- From $24.50 an hour
- Weekends as needed
- Clean driving record
- Pass drug screening
- Driver's License
- Paid training
- Health savings account
Quick Apply
2d
AI & Automation Engineer
D.A. Davidson —Great Falls, MT
- $90,000 - $120,000 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
Insurance Solutions Specialist
HUB International —Great Falls, MT
- Online Application
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid parental leave
9d
RV Sales Associate
Bish's RV —Great Falls, MT
- Dealership
- Presentation skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Director Cath Lab
Great Falls Clinic Hospital —Great Falls, MT
- Nursing
- RN License
- Hospital
Quick Apply
2d
D365 F&O Functional Consultant
BlueAngle, LLC —United States
- $90,000 - $110,000 a year
- Full-time
- Background check
- Azure
- CPA
- Health insurance
- Paid time off
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
3d

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user support jobs near great falls, mt

IT Help Desk Technician

GENERAL DISTRIBUTING CO -
Great Falls, MT

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Qualifications

High school diploma or GED

Full Job Description

Provide first-level technical support to employees by troubleshooting and resolving hardware, software, network, and system-related issues. The IT Help Desk Technician serves as the initial point of contact for IT-related requests and ensures timely, professional, and customer-focused support to maintain efficient business operations.

Essential Duties and Responsibilities

Respond to and resolve IT support requests via phone, email, ticketing system, or in person.
Diagnose and troubleshoot hardware, software, printer, network, and peripheral issues.
Set up, configure, and maintain computers, mobile devices, user accounts, and related equipment.
Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
Assist with onboarding and offboarding by provisioning and deactivating user access and equipment.
Document issues, resolutions, and procedures accurately within the IT ticketing system.
Escalate unresolved or complex issues to higher-level IT support as appropriate.
Maintain inventory of IT equipment and assist with system updates and routine maintenance.
Perform data entry and administrative support tasks for the Fleet and Logistics department, including maintaining accurate records, updating systems, and ensuring timely data processing. This responsibility is expected to comprise approximately 25% of the role.
Follow all company security, data protection, and acceptable-use policies.
Provide basic end-user training and guidance on IT systems and best practices.
Assist with such other duties or responsibilities as may be assigned or required to ensure effective and secure IT operations.

Competencies

Strong customer service and communication skills.
Ability to troubleshoot technical issues in a logical, methodical manner.
Basic understanding of computer hardware, operating systems, and network fundamentals.
Ability to manage multiple tasks and prioritize support requests effectively.
Proficient in Microsoft Office and Microsoft 365 applications.
Ability to document technical information clearly and accurately.

Required Education and Experience

High School diploma or equivalent.
One year of experience in an IT support or help desk role preferred.

Preferred Education and Experience

Associate degree or coursework in Information Technology or a related field.
Experience supporting Windows operating systems and Microsoft 365 environments.
Familiarity with ticketing systems and basic networking concepts.

Physical Demands

Ability to sit, stand, and walk for extended periods.
Ability to lift and move IT equipment weighing up to 50 pounds as needed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

user support jobs in great falls, mt

IT Help Desk Technician

End User Support Administrator - (Onsite)

End User Support Administrator II (Onsite)

CDL Class A OTR Driver + Sign On Bonus

CDL Class A OTR Driver + Sign On Bonus

Contract Physical Therapy Manager, earn up to $3,150 per week

Computer Network Administrator

IT Specialist

Network Technician

Digital Content Producer, KRTV

Field Service Representative

Solutions Specialist

Field Technician

AI & Automation Engineer

Insurance Solutions Specialist

RV Sales Associate

Director Cath Lab

D365 F&O Functional Consultant

Military Service - U.S. Navy, Information Technology Professional

Construction Technical Specialist - Autodesk FORMA ( ACC )

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