Top 11 Call center representative Jobs in Great Falls Mt

Support Center Representative
Montana Credit Union —Great Falls, MT
- $17 - $18 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
- Health savings account
- AD&D insurance
FT Call Center Rep
1st Liberty Federal Credit Union —Great Falls, MT
- Full-time
- Entry level

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Front Desk Associate - Nights and Weekends Peak West Bank Landing
The Peak Health & Wellness Center —Great Falls, MT
This position provides assistance to members and guests, answers incoming calls, handles monetary transactions, book appointments, and other duties as needed.
$13 - $15 an hour
Quick Apply
2d
Front Desk Receptionist
Great Falls Chiropractic Clinic PLLC —Great Falls, MT
Duties will include answering phones (3-line system), scheduling patients, verifying insurance benefits, and collecting payments both in person and over the…
$18 - $20 an hour
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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
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Support Center Representative

Montana Credit Union -
Great Falls, MT

Apply Now

Job Details

Full-time
$17 - $18 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 7% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Careers and Benefits

Montana Credit Union is dedicated to providing the best possible service to our members, while also providing a fun and fulfilling work environment for our employees. As the largest, locally managed credit union in our market, we are committed to being progressive in our product and service offerings, gracious in benefits, compensation and culture, and serving as a leader in the community. If you are a dedicated and dependable person looking for a rewarding career in the financial service industry, then Montana Credit Union may be the place for you.

As an employer, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Full-time employees of Montana Credit Union receive a generous and comprehensive benefits package.

These benefits include:

Health insurance
Health Savings and Flex Spending Accounts
401K-Up to 7% company match
Personal Time Off
Life & Long term disability insurance
Paid holidays
Optional AFLAC supplemental insurance
Employee Assistance Program
Education & training opportunities

Montana Credit Union is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Employment with Montana Credit Union is subject to the Montana Wrongful Discharge from Employment Act. After completion of the 12-month probationary period, termination must be for good cause as defined by Montana law

We Participate in E-Verify

Support Center Representative (Full Time)
Location:: Great Falls, MT

About Us

At Montana Credit Union, we believe dedication is the heart of our business. Through a sense of purpose and commitment to our members, our community, and each other, we know our efforts have a meaningful impact on others' lives.

We are currently hiring for a Support Center Representative with experience in the financial services industry. A Support Center Representative at Montana Credit Union works closely with members to help them achieve their financial goals, hopes, and dreams.

We offer competitive pay, a host of benefits, and the stability of an organization that has been serving our community for 85 years. Your experience matters here — and so does the impact you make. If you’re looking for meaningful work with a stable, member-focused organization, we invite you to learn more.

POSITION SUMMARY

The Support Center Representative serves as a primary point of contact for members who connect with Montana Credit Union through phone and digital channels. This position is responsible for delivering accurate, professional, and solutions-focused service while assisting members with account inquiries, transactions, research, and issue resolution. The Support Center Representative supports member needs across multiple systems and service channels, ensuring compliance, confidentiality, and operational excellence in every interaction.

Guided by Montana Credit Union’s core values of Innovation, Dedication, Empowerment, and Authenticity, this role contributes to meaningful member experiences by building trust, providing timely and accurate information, and proactively identifying products and services that align with members’ financial needs. A high level of professionalism, attention to detail, and commitment to service excellence are required.

COMPENTENCIES

Strong commitment to member service excellence.
High level of integrity, discretion, and accuracy.
Professional, friendly, and patient communication style.
Adaptable and reliable with a team-oriented mindset.
Detail-oriented with the ability to manage multiple tasks efficiently.

KNOWLEDGE, SKILLS & ABILITIES

Excellent verbal and written communication skills with strong active listening abilities.
Professional phone etiquette and interpersonal skills.
Proficiency with core computer systems and comfort working with technology.
Ability to read, interpret, and follow policies and procedures.
Strong problem-solving skills with the ability to identify alternative solutions.
Ability to maintain positive working relationships with members and coworkers.

MINIMUM QUALIFICATIONS

High school diploma or equivalent required.
Call center and/or customer (member) service experience preferred.
Experience in a financial institution or other regulated environment preferred.

SALARY

$17.00 - $18.00 an hour DOE

BENEFITS

High-Deductible Health Plan, which includes Dental & Vision
Health Savings Account with employer match
Lifestyle Spending Account with employer contribution
Voluntary Insurance (Life, AD&D, Critical Illness & Accident)
Group Life Insurance
Paid Time Off
Paid Federal Holidays
Employee Assistance Program
401(k) with employer match

Apply Now

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call center representative jobs in great falls mt

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