Top 53 Guest service agent Jobs in Great Lakes Il

Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Libertyville, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Agent/Front Desk Full Time
The Forester Hotel a Hyatt Place Hotel —Lake Forest, IL
- $18.00 - $18.25 an hour
- Overnight shift
- Customer service
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Guest Service & Sales Agent
Great Wolf Lodge —Gurnee, IL
- $17 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Front Desk Agent- AM/PM
Hampton Inn & Suites —Libertyville, IL
- $15.50 - $17.00 an hour
- Weekends as needed
- Customer service
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
18h
Budtender
Ivy Hall —Waukegan, IL
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply
Part-Time Front Desk Agent
Crescent Hotels & Resorts LLC —Deerfield, IL
- $18 an hour
- Part-time
- English
- Hotel
- Math
- Tuition reimbursement
- 401(k) matching
Quick Apply
Guest Service Agent
Holiday Inn Chicago North Evanston —Evanston, IL
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Commuter assistance
- Health insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —Vernon Hills, IL
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Rosemont —Rosemont, IL
- $18.50 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Agent Experience Coordinator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Office Administrator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Guest Services Representative - Sheraton Hotel, Northbrook, IL
Hotel Equities —Northbrook, IL
- $18 - $20 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Holiday Inn Express —Pleasant Prairie, WI
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Front Desk Agent
Marriott Chicago O'Hare —Chicago, IL
- $20.00 - $21.50 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites O'Hare
J&P Hospitality Management, LLC —Schiller Park, IL
- $17 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

I want to receive the latest job alert for guest service agent in great lakes il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near great lakes il

Front Desk Agent jobs in Rosemont, IL

Marijuana Budtender jobs in Waukegan, IL

Guest Service Agent jobs in Evanston, IL

Front Desk Agent jobs in Schaumburg, IL

Front Desk Agent jobs in Chicago, IL

Front Desk Agent jobs in Libertyville, IL

No Experience Necessary jobs in Brooklyn, NY

Experience Manager jobs in California

Experience Manager jobs in New York, NY

Experience Manager jobs in Naples, FL

Experience Manager jobs in Baltimore, MD

Logistics Manager jobs in Columbus, OH

Guest Experience Manager jobs in New York, NY

Full Time Hiring Immediately No Experience jobs in Phoenix, AZ

Guest Service Agent jobs in South Padre Island, TX

Guest Service Agent jobs in Grand Rapids, MI

Cargo Agent jobs in Washington Dulles International Airport, VA

Ticket Agent jobs in San Francisco International Airport, CA

Answering Service jobs in Remote

Guest Service Agent jobs in Queens, NY

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

J&P Hospitality Management, LLC -
Libertyville, IL

Quick Apply

Job Details

Part-time
$15 - $16 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

Quick Apply

Refine Your Search

guest service agent jobs in great lakes il

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Guest Service Agent/Front Desk Full Time

Front Desk Agent

Guest Service & Sales Agent

Front Desk Agent- AM/PM

Budtender

Part-Time Front Desk Agent

Guest Service Agent

Front Desk Sales Associate

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Agent Experience Coordinator

Office Administrator

Guest Services Representative - Sheraton Hotel, Northbrook, IL

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites O'Hare

I want to receive the latest job alert for guest service agent in great lakes il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected