Description:
Housing Catalyst Property Management Department
Join Our Team at Housing Catalyst! We're dedicated to transforming communities through affordable housing, fostering a supportive environment where teamwork, compassion, and professional growth thrive. Based in Fort Collins, Colorado, with its vibrant arts scene and abundant outdoor activities, we offer comprehensive benefits, wellness programs, and innovative initiatives to enhance work-life balance.
About Working at Housing Catalyst
Our work can only succeed with a strong team of people who are passionate about affordable housing and its positive impact on lives and communities. Our organization cares deeply about the people we serve, and we care about our employees who work hard to support them. As such, we are committed to our employees’ professional development as well as their health and wellness. Housing Catalyst creates a supportive work environment, emphasizing its core values of teamwork, compassion, honesty, accountability, and fun. We provide programs geared toward wellness, mindfulness, and various employee enrichment opportunities. We have an active total worker health committee that encourages work-life balance, mindfulness, and healthy lifestyles with numerous activities throughout the year. Our excellent benefits package includes medical, dental, and life insurance, counseling support through an employee assistance program, paid holidays, and personal time off, as well as retirement benefits. Housing Catalyst participates annually in a wellness campaign. We are recognized as a Health Links Certified Healthy Workplace™ Leader in the state of Colorado. We periodically offer mindfulness classes and our mindfulness program has even been in the news.
Schedule
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Monday through Friday, 8:00 a.m. – 4:30 p.m.
Compensation and Benefits
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Initial Hiring Range: $22.61 - $26.66 per hour
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Expected Salary Range: $22.61 - $28.74 per hour
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Training Range (for candidates with unfulfilled qualifications): $20.44 - $22.51
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Comprehensive benefits package including medical, dental, vision, and life insurance
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Generous paid time-off and holidays
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Retirement benefits
Position Overview
Assist the Property Manager or supervisor in overseeing all aspects of a single property or a portfolio of residential properties. Responsibilities include marketing, operations, and financial activities. Support property managers by monitoring property metrics to ensure performance goals are met. Serve as a front-line representative of Property Management to residents and the public. Operate in alignment with Housing Catalyst’s core values.
Resident Relations
- Help the Property Manager maintain strong resident relationships by promptly addressing requests. Coordinate with staff to resolve issues efficiently and ensure services meet all policies, regulations, and standards.
- Coordinate with Property Manager to maintain occupancy and vacancy standards.
- Plan and participate in resident events with Property Managers in accordance with the budget.
Property Operations
- Analyze key metrics—including compliance, delinquency, leasing, occupancy, and maintenance reports—and recommend or implement corrective actions as directed by the Property Manager.
- Assist with advertising vacant units in accordance with the Affirmative Housing Marketing Plan (AFHMP) as directed by the Property Manager.
- Conduct tenant screenings, lease signings, and annual recertifications.
- Assist in performing regular property inspections. Recommend asset improvements, maintenance, and lease violations.
- Receive and log maintenance request from tenants.
Financial Management
- Manage resident rental accounts and dispatch work orders using YARDI property management software.
- Support Property Management regarding outstanding rental accounts and escalate significant collection issues to the supervisor.
- Assist with researching budget line items or entering manager-provided data into budget reports.
- Review vendor invoices for accuracy, ensure compliance with agreements and guidelines, and recommend approvals to the Property Manager.
- Assign purchase orders as needed.
Administrative and Compliance
- Maintain accurate resident files at all times. Works efficiently and productively with all other departments as assigned. Shows strong communication skills.
- Participate in training and educational opportunities for ongoing professional development.
- Maintain regular and prompt attendance in the workplace.
- Complete opening and closing office duties.
- Occasionally serve at front desk at Permanent Supportive Housing.
- Perform other duties as assigned.
Requirements:
Qualifications
Education and/or Experience
High-school diploma required. Associate’s degree or equivalent vocational/technical training preferred. An equivalent combination of education and experience may be considered.
Must possess a valid driver’s license and the ability to be insurable under HC’s automobile insurance plan at the standard rate.
Technical Skills
To perform this job successfully, the employee should have strong digital fluency in the property management software, YARDI, Microsoft Office, Dropbox, and remote communication tools like Teams and Zoom. Must have the ability to learn other computer software programs as required by assigned tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; reaching and grasping; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is moderate.
Residency Requirements
At Housing Catalyst, our work is rooted in community. Because of this, we believe it is essential for our team members to live within the community we serve. All employees in this role must be residents of Larimer or Weld County. Candidates who do not currently live in these counties will be provided up to six months to relocate. Limited exceptions may be considered in extenuating circumstances.
Equal Opportunities
Housing Catalyst is an equal opportunity employer and maintains a drug-free workplace. To provide equal employment and advancement opportunities to every applicant and employee, Housing Catalyst bases employment decisions on merit, qualifications, experience, and abilities. Housing Catalyst is also committed to working with and providing reasonable accommodations to individuals with disabilities.
