Full Salary Ranges: $66,879 - $96,975 Annually
Anticipated Hiring Ranges: $66,879 - $81,928 Annually
Why Do I See Two Salary Ranges?
The City of Greeley, in compliance with Colorado state law, includes a salary range for all positions posted. This law improves wage transparency. We post both the full salary range and the anticipated hiring range, where we expect to make an offer. Offers are based on experience, education, certifications, and other factors.
City of Greeley's Total Rewards
The City offers a robust benefits package, including health and wellness, retirement savings, and discounted Greeley facilities access.
Benefits:
This position is benefits eligible. Please view our benefits guide here.
Job Summary: The Recreation Supervisor of Aquatics is an integral member of the Recreation Division and is responsible for the safe, compliant, and customer-focused operation of the City of Greeley’s aquatic facilities and programs. This role provides leadership and direction for Aquatics Coordinators, a Pool Technician, and 90+ part-time/seasonal employees, and is directly responsible for operations across two indoor pools, two outdoor pools/water park, and two splash pads. The Recreation Supervisor of Aquatics leads public safety efforts including staff certifications, risk management training and documentation, emergency response practices, contract/user group management, state regulatory compliance, and program delivery. This position partners closely with Administration to develop, evaluate, grow, and oversee aquatics budgets, revenues, and expenditures.
Experience, Education, and Skills:
Minimum Requirements:
Bachelor’s degree gained through a four-year college/university academic program or specialized technical training of equivalent length.
Three (3) years of relevant experience.
Certifications in American Red Cross (or equivalent) Lifeguard Training, First Aid, CPR for professional rescuer, Lifeguard Training Instructor Trainer, and Water Safety Instructor.
Certification in CPO or AFO required.
OR
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job,
AND
Possession of a valid driver’s license.
Preferred:
Five (5)+ years of progressively responsible aquatics experience, including supervisory responsibility in a multi-facility environment (municipal or similarly complex setting preferred).
Experience overseeing outdoor aquatic operations (water park features, splash pads), including seasonal start-up/shut-down and weather/emergency operations.
Experience with aquatics budgeting, cost recovery, revenue tracking, purchasing, and performance measures.
Experience managing contracts/user groups (rentals, swim teams, lessons providers, special events) including scheduling, fee development, and agreements.
Demonstrated experience building staff training programs for risk management, customer service, and emergency response.
Knowledge, Skills, and Abilities:
Knowledge of the business and organizational structure of municipalities.
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
Ability to self-start and take initiative in completing daily tasks and special projects.
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to establish and maintain partnerships with a variety of internal and external constituencies.
Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
Ability to navigate a complex political environment.
Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
Knowledge of incident response and handling methodologies.
Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.
Ability to deliver a high level of commitment to customer service.
Ability to respond to requests in a timely manner.
Ability to present oneself professionally in appearance, demeanor, and effort.
Ability to effectively collaborate with team members in-person and remotely.
Essential Functions:
Hires, trains, supervises, evaluates, and develops Aquatics Coordinators, Pool Technician, and hourly staff and ensures employees meet performance expectations and operate with a growth mindset.
Conducts staff meetings, individual coaching sessions, and regular training on customer service, risk management, emergency response, conflict resolution, point of sale, and other operational topics.
Collaborates with other Recreation Supervisors to ensure consistent staff expectations, recognition, discipline, and knowledge sharing across program and facility areas.
Develops, schedules, promotes, implements, leads, evaluates, and manages aquatic programs, special events, incentive programs, and collaborative recreation offerings based on community needs and interests.
Serves as the primary point of contact for aquatic facility and program operations and supports annual operations of the Family Funplex and Recreation Center and seasonal operations of outdoor pools and splash pads.
Ensures aquatic facilities, programs, and operations comply with local, state, and federal guidelines and that standard operating procedures, emergency response plans, staff manuals, facility rules, agreements, and required forms are maintained and updated annually.
Trains staff in risk management procedures and ensures safe work practices are followed throughout facility and program operations.
Coordinates facility scheduling, reservation requests, maintenance, repairs, preventative maintenance, and mechanical system upkeep for aquatic facilities and assists with capital improvement projects.
Oversees the purchase of furniture, fixtures, equipment, payroll, timekeeping, budgets, expenditures, revenues, and performance measures related to aquatic facilities and programs and provides updates to senior leadership and applicable boards or committees.
Oversees membership and daily admission operations at outdoor aquatic facilities and provides quality customer service by building effective relationships with staff, participants, members, guests, community members, organizations, vendors, contractors, and partners.
Works with the Communication and Engagement Department and Recreation staff to develop marketing and communication plans and ensures marketing materials, websites, social media, and other public information are accurate and current.
Uses software and other tools for reporting, operational support, and assessment and ensures staff are trained in required systems and technology.
Supports the development and administration of surveys, focus groups, and other assessment tools to measure participant satisfaction, gather feedback, and identify opportunities for facility and program improvement.
Establishes and administers contracts, operating schedules, and rental fees with organizations and partners.
Solves a variety of operational and program issues by applying sound judgment, selecting and sequencing appropriate procedures, and determining practical courses of action within established standards and practices.
Regular local/field-based travel is required to City facilities and sites as part of job duties; access to a personal or City fleet vehicle may be required.
Performs other duties as assigned.
Supervisory Responsibilities:
Organize and delegate assignments to team members. Hiring, training, motivating and coaching employees; Evaluate employee performance and goal setting; Hold employees accountable for assigned task and goals; Provide timely and constructive feedback and training opportunities; Provide training opportunities with a focus on employee development; Resolve conflicts and complaints; Analyzing information and processes and develop more effective or efficient processes; Establishing and achieving business and financial objectives; Ensure compliance with safety procedures
Work Environment and Physical Requirements:
Work is performed in a combination of office, indoor aquatic facility, and outdoor aquatic/splash pad environments, including exposure to wet/humid conditions and varying temperatures.
Work includes frequent walking/standing, facility rounds/inspections, participation in trainings/drills, and responding to operational needs across multiple sites.
May be exposed to chemicals used in pool operations (handled in accordance with safety procedures), loud noise levels, and large crowds during peak attendance and special events.
Ability to respond to emergencies, including quickly moving across pool decks and facility spaces and participating in emergency response practices as required by the operation.
Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.
Vision enough to interpret computer screens and documents to assist the public and complete work assignments. Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data/figures; transcribing; viewing a computer terminal; extensive reading of printed materials
Manual dexterity enough to accurately input, retrieve and verify work assignments; employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms.
Communication skills to effectively convey information to the public, staff, contractors, and other City employees both in person and on the phone.
EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA Statement : We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected] .
Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.
