Employee Type:
Full time
Location:
WI De Pere
Job Type:
Finance Credit & Collection
Job Posting Title:
Sr Analyst, Order to Cash, Accounts Receivable
About Us:
TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values— Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You Gain:
Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
401(k) program with 5% employer match and 100% vesting as soon as you enroll.
Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
Access to our wellness and employee assistance programs.
Job Description:
About the Role:
We are seeking a Sr Analyst, Order to Cash, Accounts Receivable, to join our Finance team based in De Pere, WI. This role plays a key part in supporting the Order to Cash function as a subject matter expert and escalation point for accounts receivable processes, customer account activity, reconciliations, reporting, and issue resolution. This role analyzes customer balances, payment trends, deductions, unapplied cash, and other account activity to identify risk, determine root causes, and recommend actions that support timely payment, accurate financial reporting, and improved cash flow. This role partners with internal stakeholders and customers to resolve complex account issues, support month-end and quarter-end close activities, maintain compliance with internal controls, and contribute to process improvements across the Order to Cash team.
You’ll add value to this role by performing various functions including, but not limited to:
- Serve as a senior-level resource and escalation point for accounts receivable activity, customer account questions, payment issues, deductions, unapplied cash, and other Order to Cash matters.
- Analyze customer account balances, aging trends, payment behavior, deductions, and open items to identify risk, determine root cause, and recommend appropriate action.
- Manage and resolve complex customer account issues by partnering with Credit, Collections, Cash Application, Customer Service, Sales, Finance, and other internal stakeholders.
- Prepare, review, and maintain recurring and ad hoc reporting related to accounts receivable, past due balances, unapplied cash, deductions, bad debt exposure, reserves, and key performance indicators.
- Perform account reconciliations and support month-end and quarter-end close activities, including subledger-to-general-ledger analysis, reclassifications, reserveanalysis, and resolution of reconciling items.
- Research, track, and support resolution of customer deductions, overpayments, and payment application issues in accordance with established policies and authorization limits.
- Use financial and system data to identify process gaps, recurring issues, customer trends, and opportunities to improve efficiency, accuracy, controls, and cash flow.
- Lead discussions with internal teams and customers to resolve business issues, reduce rework, prevent recurrence, and improve overall customer account management.
- Support audit, compliance, and internal control requirements by gathering documentation, preparing analysis, explaining account activity, and assisting with testing or review requests.
- Assist leadership with Order to Cash initiatives, process improvement efforts, acquisitions, divestitures, system enhancements, and other department priorities.
- Provide guidance, training, and knowledge sharing to Order to Cash team members to support consistent processes, accurate work, and effective issue resolution.
- Create, maintain, and update desktop procedures and support documentation for assigned responsibilities.
- Monitor customer account activity and escalate significant trends, delinquency concerns, compliance risks, or process issues to leadership as appropriate.
- Maintain strong working relationships with internal and external customers while communicating clearly, professionally, and timely.
- Adheres to company policies, delegation of authority requirements, internal controls, and compliance expectations related to financial transactions and customer accounts.
Important Details:
- This is a full-time, first-shift hybrid position located at our De Pere, WI office.
You’ll fit right in if you have:
- Bachelor's degree in Accounting, Finance, Business, or a related field preferred; equivalent relevant experience may be considered.
- Minimum of 3-5 years of experience in accounts receivable, Order to Cash, collections, cash application, deduction management, credit, financial analysis, or related areas; experience in a consumer-packaged goods environment preferred.
- Strong understanding of accounts receivable processes, customer account management, reconciliations, month-end close activities, internal controls, general accounting principles, and ERP systems; knowledge of dispute management, deduction systems, cash application tools, customer account reporting, reporting tools, data analysis tools, or business intelligence platforms preferred.
- Demonstrated ability to analyze financial data, identify trends, determine root cause, recommend practical solutions, and manage complex customer accounts while balancing multiple priorities and meeting deadlines.
- Strong reconciliation, problem-solving, critical thinking, decision-making, and organizational skills with a high level of attention to detail and accuracy.
- Strong written and verbal communication skills with the ability to collaborate across departments, lead discussions, explain account activity, and interact professionally with customers.
- Ability to work in a fast-paced, cross-functional environment, adapt to changing priorities, maintain accuracy, and work effectively with limited supervision.
- Demonstrated ability to support process improvement, documentation, training, and continuous improvement initiatives.
- Sound judgment, professionalism, and ability to maintain confidentiality when working with financial and customer account information.
Proficiency in Microsoft Office is required, with advanced Microsoft Excel skills preferred.
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Your TreeHouse Foods Career is Just a Click Away!
Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]
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