About Us:
BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
The position is responsible for ensuring that customers receive complete, accurate and timely technical proposals, order acknowledgements, and function as the liaison between Sales Executives, internal departments, and customers.
ESSENTIAL FUNCTIONS:
- Work with Sales Executives to coordinate technical reviews with customers, Engineering, and Operations to review the RFQ to determine scope and project risks.
- Maintain proposal formats for use by Sales Executives, including structure, format, and accuracy of content.
- Enter orders and billing plans in D365 F&O and maintain specifications for all sold jobs.
- Coordinate, participate in and occasionally conduct customer visits.
- Organize internal and external (when required) customer machine demos.
- Participate in Sales kick-off/RBD meetings.
- Assist Managing projects at larger revenue levels and/or with moderate risks, following the Committed L3 Playbook processes.
- Future Project Management possible next step, once trained and proven capable.
- Act as the single point of contact between Engineering, Operations, and Sales Executives, or directly with the customer to ensure project success.
- Maintain integrity of customer data in Microsoft D365 CE.
- Actively participate in Mission Control Room meetings.
- Facilitate resolution of customer related financial issues, billing discrepancies, past due invoices and credit holds.
- Perform other duties as assigned.
EDUCATION & EXPERIENCE:
- An associate degree in a technical or business-related discipline is preferred. A high school diploma or equivalent is required.
- Four to six years of relevant experience, preferably in a manufacturing environment.
- Project Management experience preferred.
KNOWLEDGE, SKILLS, ABILITIES:
- Demonstrated communication, organization, and time management skills
- Proven problem-solving skills
- Excellent organizational, planning, and scheduling abilities
- Proficiency in Microsoft Office
- Experience in Microsoft Dynamics365 F&O and/or CE is preferred, but a willingness to learn it is required.
- Ability to work within a CRM system (experience with CRM tool is highly preferred)
- Ability to travel as required (minimal travel)
COMPETENCES
- Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
- Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results - Consistently achieving results, even under tough circumstances.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates – Building partnerships and collaborating with others to meet shared objectives.
- Decision Quality – Making good and timely decisions that keep the organization moving forward.
- Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear.
LEADERSHIP RESPONSIBILITY
This position does not directly supervise other team members.
WORK ENVIRONMENT/PHYSICAL DEMANDS
- Typically sits, grasps items and performs keyboarding for frequent operation of a computer
- Stand, walk, bend, reach or otherwise move about occasionally
- Lift, move or otherwise transfer items up to 30 lbs. occasionally
- Occasional exposure to typical machine shop physical hazards
- Travel by air or car occasionally
This job description has been designed to indicate the general nature and level of work performed by team members within this classification.It’s not intended to be construed as an exhaustive list of all responsibilities, duties and skills, and is subject to change at any time.
#LI-KS2
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
BW Converting
