Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.
The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.
You belong here. See why you will love working at NWTC.
Department: Pre-College
Reports To: Supervisor, Adult Education
Amount of Travel Required: Day travel, no more than once per month
LOCATION: Green Bay, WI
STANDARD HOURS: 24 hours per week, Monday thru Friday; varying schedule based on needs.
PAY RATE: $23.33
This position is grant funded through June 30, 2028.
The ELL Program Support Specialist provides administrative, instructional, and student support to the English Language Learning (ELL) program. This role focuses on improving student assessment processes and developing a centralized system for data collection, management, and reporting that integrates multiple data sources. The specialist analyzes and shares data with faculty and administration, providing actionable insights to support student success, retention, and continuous program improvement. Additionally, the role enhances digital resources for both faculty and students. As a grant-funded position, the specialist works to increase program efficiency, promote student success, and ensure compliance with educational standards and reporting requirements.
Data Management, Reporting, and Student Tracking
Develop and manage centralized systems to track student progress, including enrollment, assessments, attendance, level gains, completion, and withdrawal data
Maintain accurate student records, support faculty with updates, and review attendance with follow-up to re-engage inactive students
Utilize Workday for case notes and expanded data tracking; compile and analyze survey data to identify trends and provide actionable insights to leadership
Student Support, Planning and Engagement
Collaborate with the Adult Education Navigator to support and monitor Personal Education Plans (PEPs)
Engage with students in classroom settings to ensure goals (GED completion, English proficiency, and career pathways) are clearly documented, updated, and supported
Assessment Coordination, Training and Program Support
Support faculty in monitoring DRC (Data Recognition Corporation) writing folio scoring needs with follow up with faculty to ensure timely completion.
Prepare and distribute the “Next Test to Administer” recommendations. Track student progress, including National Reporting System (NRS) gains, to determine appropriate testing schedules.
Develop and maintain training resources (videos, guides) for DRC, Workday, and ELL processes to improve consistency and efficiency
Maintain and update the ELL Quick Reference Manual to ensure accurate policies, procedures, and faculty resources
Minimum Qualifications
Education
At least one year of experience in administrative, student services, or a related field
Ability to clearly explain technical processes to faculty and provide culturally responsive, empathetic support to adult English Language Learners.
Demonstrated ability to work effectively in a grant-funded environment with evolving priorities and a focus on measurable outcomes and continuous improvement.
**An equivalent combination of education and work experience may be considered
Computer Skills:
Microsoft office applications to include Word, Excel, PowerPoint, and MS Teams
Ability to learn and utilize systems specific to ELL programming to include Workday and online platforms for learning and testing
Competency Statement(s)
The physical demands described below represent the general requirements necessary to successfully perform the essential functions of this position, with or without reasonable accommodation.
Workstation Activities: Ability to work at a computer, facilitate and/or demonstrate instructional activities, and attend meetings for extended periods.
Mobility: Ability to navigate throughout campus locations, classrooms, offices, meeting spaces, and events as needed.
Manual Dexterity: Ability to operate office equipment, instructional technology, tools, or controls required for the position.
Communication: Ability to effectively access, interpret, and exchange information with students, employees, and community members.
Light Material Handling: Ability to transport or move instructional materials, supplies, or equipment required for the position, with or without assistance or adaptive equipment, if applicable.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at [email protected] or 920-498-6286.
Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.
NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College’s nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823 or [email protected].
