Top 2 Hotel front desk clerk Jobs in Green Bay Wi

Hotel Front Desk Clerk - All shifts
Country Inns & Suites - Green Bay, WI —Green Bay, WI
- From $16 an hour
- Part-time
- In person
- Management
- Inventory control
- Hotel
- Employee discount
Quick Apply
21h
Front Desk Receptionist
Cobblestone Hotel and Suites —Denmark, WI
- $15 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Data entry
- Employee discount
- Flexible schedule
Quick Apply

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Executive Assistant
Greater Green Bay Habitat for Humanity —Green Bay, WI
Greet visitors, answer phones, monitor the general information email inbox, and provide exceptional customer service. Data Management and Volunteer Support.
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Hotel Front Desk Clerk - Full Time
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Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
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Front Desk Clerk- Full Time
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Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
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Hotel Front Desk Clerk - All shifts

Country Inns & Suites - Green Bay, WI -
Green Bay, WI

Quick Apply

Job Details

Part-time
From $16 an hour
21 hours ago

Benefits

Employee discount

Qualifications

Retail sales transactions
Computer operation
Hotel and accommodations payment processing
Operator switchboards
Phone communication
High school diploma or GED
Cash register operations
Front desk
Computer skills
Telephone systems

Full Job Description

We are looking to hire a part time front desk clerk who has the flexibility to work a variety of all front desk shifts 7am - 3pm, 3pm - 11pm and/or overnight 11pm -7am. Days will vary and pay will depend on experience and shift.

Job Summary

The front desk clerk’s main responsibility is to ensure guest satisfaction. The front desk clerk is also responsible for maximizing room revenues, in line with Venerts Hotel Management Inc.’s standards, by providing efficient and courteous front desk service.

_____________________________________________________________________________

Essential Functions

Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
Registers and processes guests promptly upon arrival and departure.
Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction.
Professionally and competently operates the telephone system according to Venerts Hotel Management Inc.’s standards.
Acts as manager on duty in the absence of the General Manager or Assistant Manager.
Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
Perform other duties as requested or required.

Qualification Standards

Minimum of High School education or equivalent. Previous customer related office experience helpful.
Ability to quickly learn front desk technical procedures such as: check-in, check-out, selling skills, computer operation, telephone operations, etc.
Ability to operate computer or cash register to handle monetary transactions and give correct change.
Ability to work well on multiple tasks at the same time.
Ability to be friendly and cheerful; interact easily with strangers.
Ability to cooperate with and support others.
Ability to observe, react quickly and adjust to different guest situations.
Ability to cope with stress, showing self-control during excitement.
Ability for strong organizational skills and strong detail orientation.
Ability to operate equipment such as: cash register, computer, credit card machines, telephone console/switchboard, and calculator.
Grooming must meet property standards.
Ability to complete and be certified in CPR and First Aid.
Must be able to stand for long periods of time, be in good physical condition, bending, twisting, stooping, reaching and lifting up to 50# or more may be required.

Please submit resume or stop by the hotel to pick up an application.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

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hotel front desk clerk jobs in green bay wi

Hotel Front Desk Clerk - All shifts

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