Top 138 Bilingual customer service associate Jobs in Greenbelt, Md

WIC - Client Service Associate
Community Clinic Inc. —Silver Spring, MD
- $37,440 - $38,440 a year
- Full-time
- Spanish
- Maintenance
- English
- Tuition reimbursement
- Paid time off
Quick Apply
Customer Service Representative
FYZICAL Therapy and Balance Centers —Bowie, MD
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
Quick Apply
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
CALL CENTER REPRESENTATIVE BILINGUAL
Whitman-Walker Health —Washington, DC
- $21.00 - $26.25 an hour
- Weekends as needed
- Spanish
- HIPAA
- Experience equivalent to degree accepted
Quick Apply
Call Center Agent
National Charity Services —Washington, DC
- From $20 an hour
- Part-time
- Spanish
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
LYON BAKERY INC —Hyattsville, MD
- $18 - $19 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Flexible schedule
Quick Apply
Part-Time Temporary Customer Support Specialist (Bilingual English & Spanish)
Trilogy Federal LLC —Arlington, VA
- $20 an hour
- Temporary
- Remote
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
5d
Call Center Specialist
Healthcare For the Homeless Inc —Baltimore, MD
- $17.50 - $20.00 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Springfield, VA
- Full-time
- Inventory management
- Merchandising
- Forklift
Bilingual Customer Relations Representative - State Farm Agent Team Member
Carrie Skinner State Farm —Columbia, MD
- $42,000 - $52,000 a year
- Part-time
- Spanish
- English
- Office
- 401(k) matching
Quick Apply
CLIENT SERVICES REPRESENTATIVE BILINGUAL
Whitman-Walker Health —Washington, DC
- $19.00 - $23.75 an hour
- Weekends as needed
- Spanish
- HIPAA
- Office
Quick Apply
Customer Service Representative
James Allen Jr. - State Farm Insurance —Lanham, MD
- $18 - $20 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Computer skills
- Communication skills
- Paid time off
- Work from home
Quick Apply
Contact Center Agent
La Clinica Del Pueblo Inc —Hyattsville, MD
- $18 - $22 an hour
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
CSR II Operations (Temporary, Remote Lawrence KS)
Maximus —Tysons, VA
- $19 an hour
- Temporary
- Remote
- Background check
- High school diploma or GED
- Continuous improvement
Representative, Customer Experience (Bilingual - French)
Pandora Jewelry —Glen Burnie, MD
- $22 - $26 an hour
- Full-time
- Spanish
- Writing skills
- English
- Health insurance
- Dental insurance
Customer Service Representative
Fyzical —Bowie, MD
- Spanish
- English
- High school diploma or GED
BILINGUAL CALL CENTER REPRESENTATIVE (REVENUE EXAMINER I) (TAXPAYER SERVICES DIVISION)
State of Maryland - COMP Revenue Administration C —Annapolis, MD
- $52,227 a year
- Online Application
- 18 years or older
- Spanish
- English
- Opportunities for advancement
12d
Outbound Enrollment Specialist – Bilingual (Healthcare)
Scene Health —Baltimore, MD
- $25 an hour
- Weekends as needed
- Remote
- Spanish
- 3 years
- US work authorization
5d
Sr Svc Agent/Non-DOT
FedEx —Crofton, MD
- $21.28 - $31.11 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
4d
Bilingual Call Center Associate (Full-Time)
Planned Parenthood of Maryland —Baltimore, MD
- $16 - $18 an hour
- Full-time
- Hybrid work
- Outpatient experience
- High school diploma or GED
- Criminal background check
- AD&D insurance
- Paid holidays

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WIC - Client Service Associate

Community Clinic Inc. -
Silver Spring, MD

Quick Apply

Job Details

Full-time
$37,440 - $38,440 a year

Benefits

Tuition reimbursement
Paid time off
403(b)

Qualifications

Spanish
Serving clients
Phone communication
Greeting customers
English
High school diploma or GED
Customer data entry

Full Job Description

POSITION SUMMARY:

The Client Services Associate (CSA) assists with the delivery of WIC services over the phone at a CCI site, to assure the provision of high-quality, cost-efficient, culturally sensitive services that comply with all Federal, State, and local agency policies and procedures.

KEY FUNCTIONS & RESPONSIBILITIES

Answers the telephone promptly, refers calls to the appropriate area, and identifies and refers urgent calls correctly. Accurately communicates phone messages, as needed.
Makes appointments and transfers according to established policies.
Makes initial intake (pre-certification), and assists in making return appointments, confirming the participant’s current address, phone number, and updates in the electronic health record system, as necessary.
Provides complete information on the certifying process.
Collects internal and external referrals and schedules appointments following established scheduling policies
Participates in nutrition class and outreach activities as directed.
Accurately performs daily data entry.
Performs computer record file maintenance and updates in a timely manner.
Properly maintains computers, printers, and other office equipment.
Solicits and addresses participants’ questions.
Provides correct information on WIC foods and vendors.
Provides correct information on the proper use of eWIC benefits.
Perform other duties as assigned.

MINIMUM QUALIFICATFIONS:

A high school diploma or GED.
Experience in health or human service delivery providing client information, referral services, or performing eligibility determination, intake procedures, or client screening.
Bilingual (English/Spanish) required.
Must possess excellent communication and interpersonal skills to greet participants over the phone, and direct them accordingly.
Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
Ability to read and write to update participant information/forms, and accurately communicate phone messages, and respond to visitors and callers as needed.

Why work at CCI?

Extensive benefits plan including PTO
403B Retirement Plan
Tuition reimbursement opportunities
Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
Our providers are insured for malpractice under FTCA.

Equal Employment Opportunity (EEO)

CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

Monday through Friday: 8 am to 4:30 pm

Quick Apply

Refine Your Search

bilingual customer service associate jobs in greenbelt, md

WIC - Client Service Associate

Customer Service Representative

Call Center Operator - All Shifts

CALL CENTER REPRESENTATIVE BILINGUAL

Call Center Agent

Customer Service Representative

Part-Time Temporary Customer Support Specialist (Bilingual English & Spanish)

Call Center Specialist

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Bilingual Customer Relations Representative - State Farm Agent Team Member

CLIENT SERVICES REPRESENTATIVE BILINGUAL

Customer Service Representative

Contact Center Agent

CSR II Operations (Temporary, Remote Lawrence KS)

Representative, Customer Experience (Bilingual - French)

Customer Service Representative

BILINGUAL CALL CENTER REPRESENTATIVE (REVENUE EXAMINER I) (TAXPAYER SERVICES DIVISION)

Outbound Enrollment Specialist – Bilingual (Healthcare)

Sr Svc Agent/Non-DOT

Bilingual Call Center Associate (Full-Time)

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