Top 3491 Member services representative Jobs in Greenbelt, Md

Patient Services Representative
Prism Vision Group —Greenbelt, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Member Service Representative - Greenbelt, MD
Lafayette Federal Credit Union —Greenbelt, MD
- $38,662 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Commuter assistance
- Paid holidays
Reservationist/CSR (Part-Time)
Transdev —New Carrollton, MD
- $21.00 - $36.60 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Paid time off
- Opportunities for advancement
Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD
PM Pediatrics Management Group —Laurel, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
Office Assistant-Multi-Spec Greenbelt
Luminis Health —Greenbelt, MD
- $18 - $26 an hour
- Full-time
- High school diploma or GED
- Outpatient
- Entry level
- AD&D insurance
- Paid holidays
Scheduler
Transdev —New Carrollton, MD
- $22.00 - $38.91 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Branch Member Service Associate (Part-Time) - Bowie, MD
NASA Federal Credit Union —Bowie, MD
- $21.00 - $24.50 an hour
- Part-time
- Office
- High school diploma or GED
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
5d
Customer Service Representative II, (Full Time-Remote)
Maximus —Tysons, VA
- $17.75 - $24.16 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Outlook
- English
4d
Patient Service Representative
TidalHealth —Laurel, MD
- $17.09 - $23.08 an hour
- 12 hour shift
- Mid-level
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Health savings account
Education Program and Member Services Coordinator
AMERICAN ASSOCIATION FOR JUSTICE —Washington, DC
- $53,800 - $64,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
- Paid holidays
- Health insurance
Clinical Escort Assistant
Luminis Health —Lanham, MD
- $17.50 - $19.00 an hour
- Full-time
- CPR Certification
- Hospital
- Customer service
- AD&D insurance
- Paid holidays
Call Center Representative (Chesapeake Specialty Care)
Univ. of MD Specialty Care Network LLC —Baltimore, MD
- $18.99 - $28.51 an hour
- Remote
- HIPAA
- High school diploma or GED
- Organizational skills
4d
Technology Support Specialist
McDermott Will & Emery —Washington, DC
- $87,000 - $110,000 a year
- Full-time
- Mid-level
- Organizational skills
- Associate's degree
Beneficiary Services Representative PEBLO
Professional Performance Development Group —Andrews AFB, MD
- $25 - $30 an hour
- Full-time
- Word processing
- Writing skills
- Research
Quick Apply
Receptionist - State Farm Agent Team Member
Jennifer Smigal - State Farm Agent —Laurel, MD
- $40,000 - $60,000 a year
- Full-time
- Bachelor of Science
- Office
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Patient Services Specialist
American Oncology Network, Inc. —Washington, DC
- $18.45 - $30.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
6d
Guest Service Representative
Homewood Suites by Hilton Largo, MD —Largo, MD
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
TAI Engineering —Elkridge, MD
- $25 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Laboratory experience
- Profit sharing
- Health savings account
Quick Apply
6d
Clinic Operations Representative - PRN, Northern VA Offices (Mon - Fri, Day Shift)
Children's National Hospital —Silver Spring, MD
- $21.37 - $42.22 an hour
- 8 hour shift
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
4d
Member Service Representative (Part-Time) - Glen Burnie
Navy Federal Credit Union —Glen Burnie, MD
- $22.26 - $25.87 an hour
- Part-time
- Research
- Office
- Communication skills
- Referral program
7d

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Patient Services Representative

Prism Vision Group -
Greenbelt, MD

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Job Details

$18.00 - $31.89 an hour

Qualifications

Customer communication
HIPAA
High school diploma or GED

Full Job Description

Overview:

This onsite role is located at Retina Group of Washington, Greenbelt, MD office, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Responsibilities:

ROLE AND RESPONSIBILITIES

Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart.
Verification of insurance information, verification of benefits and insurance referral information.
Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Assure ease of patient flow through the clinical care process.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).
Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.
Advise patients of financial obligations and collect funds according to established guidelines.
Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Train other patient services representatives and provide excellent customer service skills.
Comply with company policies and standards

Qualifications:

POSITION QUALIFICATIONS:

Education: High School Graduate or General Education Degree (GED)

Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Mathematical and cash management skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT:

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

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Refine Your Search

member services representative jobs in greenbelt, md

Patient Services Representative

Member Service Representative - Greenbelt, MD

Reservationist/CSR (Part-Time)

Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD

Office Assistant-Multi-Spec Greenbelt

Scheduler

Branch Member Service Associate (Part-Time) - Bowie, MD

Customer Service Representative II, (Full Time-Remote)

Patient Service Representative

Education Program and Member Services Coordinator

Clinical Escort Assistant

Call Center Representative (Chesapeake Specialty Care)

Technology Support Specialist

Beneficiary Services Representative PEBLO

Receptionist - State Farm Agent Team Member

Patient Services Specialist

Guest Service Representative

Customer Service Representative

Clinic Operations Representative - PRN, Northern VA Offices (Mon - Fri, Day Shift)

Member Service Representative (Part-Time) - Glen Burnie

I want to receive the latest job alert for member services representative in greenbelt, md

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