Top 166 It service manager Jobs in Greenbelt Md

Manager of IT Services
Japanese Company —Columbia, MD
- $110,000 - $125,000 a year
- Full-time
- Computer Science
- 5 years
- ERP systems
Quick Apply
11d
Infrastructure Service Lead (Senior to SME) TS/SCI with Poly REQUIRED
CGI Group, Inc. —Arlington, VA
- $89,600 - $204,000 a year
- Azure
- DevOps
- Office
- Paid parental leave
- Paid holidays
Endpoint Engineering and Collaboration Services Manager
Leidos —Rockville, MD
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Supervising experience
Service Desk Manager
ICF —Washington, DC
- $89,261 - $151,744 a year
- Full-time
- Hybrid work
- Bachelor's degree
- US work authorization
- Fair chance
Web Services Manager
Howard Community College —Columbia, MD
- $87,096 - $124,111 a year
- Overtime
- Computer science
- Computer Science
- Bachelor of Science
- Dental insurance
- Tuition reimbursement
4d
Lead Service Desk Manager
General Dynamics Information Technology —Bethesda, MD
- $140,250 - $189,750 a year
- Hybrid work
- 8 years
- Bachelor's degree
- Travel
- Paid holidays
- 401(k) matching
Manager of IT Services
Certis Biologicals —Columbia, MD
- $125,000 - $140,000 a year
- Computer science
- Computer Science
- 5 years
Quick Apply
Service Desk Manager
The Heritage Foundation —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Azure
- Mid-level
- Office
- Dental insurance
- Paid time off
IT Service Desk Team Lead
General Dynamics Information Technology —Bethesda, MD
- $83,927 - $113,549 a year
- Hybrid work
- Mid-level
- Office
- Master's degree
- Paid holidays
- 401(k) matching
IT Service Desk Lead
OTJ Architects, Inc. —Washington, DC
- $75,000 - $90,000 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
IT Service Desk Lead
NOVA DINE LLC —Washington, DC
- $135,000 - $165,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Service Delivery Manager
NORTH STONE LLC —Washington, DC
- $100,000 - $140,000 a year
- Full-time
- Office
- Windows
- Team management
- Disability insurance
- Health insurance
Quick Apply
IT Service Manager
AAC Inc —Vienna, VA
- $120,000 - $130,000 a year
- PMP
- Bachelor of Science
- Bachelor's degree
Quick Apply
Service Desk Manager
SAIC —Adelphi, MD
- $120,001 - $160,000 a year
- Full-time
- Management
- Computer Science
- Bachelor of Science
11d
IT Service Manager
Aveshka Inc —Washington, DC
- Full-time
- Bachelor's degree
- Senior level
- Business
- Commuter assistance
- Tuition reimbursement
Quick Apply
Service Desk Manager
General Dynamics Information Technology —Washington, DC
- $110,500 - $149,500 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid time off
- 401(k) matching
5d
Manager, IT Service Desk & End User Services
Clark Construction Group —McLean, VA
- Extended hours
- Google Workspace
- Computer Science
- Construction site
Scientific IT Service Desk Manager
General Dynamics Information Technology —Bethesda, MD
- $97,750 - $132,250 a year
- Windows
- 3 years
- Bachelor's degree
- Paid holidays
- 401(k) matching
Technology Infrastructure Services Manager
Metropolitan Washington Airports Authority —Washington, DC
- $133,238 - $193,195 a year
- Full-time
- Bachelor of Science
- System design
- 8 years
- Health insurance
- Dental insurance
2d
Service Desk Manager
Unissant —Washington, DC
- Extended hours
- Remote
- Up to 50% travel
- 5 years
- Office
Quick Apply

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it service manager jobs near greenbelt md

Manager of IT Services

Japanese Company
Columbia, MD

Quick Apply

Job Details

Full-time
$110,000 - $125,000 a year
11 days ago

Qualifications

Vendor relationship building
Teamwork
Computer Science
IT management
Managing IT teams
Bachelor's degree
Network management
Leading team collaboration initiatives
Process management
Stakeholder relationship building
Stakeholder management
Information Technology

Full Job Description

[ Position ]
Manager of IT Services

[ Summary ]
The Manager of IT Services is responsible for developing IT strategy, operations, infrastructure, cybersecurity, and business technology alignment.

[ Essential Duties ]
1. IT Service Management

Manage IT support services delivered through collaboration with us and other technology partners.
Ensure service quality, SLA compliance, escalation management, and operational effectiveness.
Partner with our management to review critical incidents, recurring issues, and service performance metrics and develop effective resolutions
Initiate and lead continuous improvement of IT service delivery processes and operational standards.
Ensure appropriate prioritization of critical business needs.

2. IT and OT Operations and Infrastructure Leadership
Manage local IT infrastructure, endpoints, cybersecurity, network operations, and operational continuity.

Coordinate infrastructure initiatives involving servers, cloud services, networks, ERP systems, OT environments, and enterprise applications.
Ensure proper lifecycle management of IT assets, hardware, software, and enterprise technologies.
Coordinate with us and external vendors on maintenance, upgrades, deployments, and technical projects.
Ensure business continuity planning, disaster and post-cyber incident recovery coordination, and risk mitigation activities.

3. Business Technology Leadership

Align IT and OT initiatives with business objectives and operational priorities.
Collaborate with business leaders and Subject Matter Experts (SMEs) to identify opportunities for process improvement and technology optimization.
Lead ERP, OT, cybersecurity, compliance, and digital transformation initiatives in collaboration with us
Initiate and lead strategic planning and long-term technology roadmap discussions execution.
Facilitate communication between business stakeholders and technical teams to ensure alignment and project success.

4. Governance, Vendor and Project Management

Manage relationships with external vendors, consultants, and technology service providers.
Participate in budgeting, planning, prioritization, and evaluation of IT and OT investments and initiatives. Manage IT and OT -related projects including infrastructure upgrades, cybersecurity improvements, system implementations, and operational enhancements.
Ensure technology policies, procedures, and operational standards are followed and maintained and up to date.
Support audit, compliance, and security-related initiatives as required.

[ Working Hours / Working style ]
9:00~18:00 / on site

Temp to Hire

[ Working Location ]
Columbia, Maryland

[ Salary / Benefit ]
$110K-140K

[ Holidays ]
Weekend and Holidays

[ Qualifications ]

10+ years of experience in IT and OT operations, infrastructure and enterprise systems.
5+ years of leadership and management experience.
Strong understanding of enterprise IT infrastructure, cybersecurity, networking, and business systems.
Experience with ERP systems, OT environments, cybersecurity frameworks, and compliance requirements.
Experience of leading digital transformation or business process improvement initiatives.
Experience of managing vendors, MSPs, and enterprise technology initiatives.
Strong communication, organizational, and stakeholder management, collaboration skills.
Experience of initiating and leading cross-functional projects and operational activities.
Experience in industrial manufacturing environments.
Experience and knowledge of IT governance frameworks preferred.

Educational Requirement

Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related field.

Pay: $110,000.00 - $125,000.00 per year

Application Question(s):

This is a temp-to-hire position, with the initial temporary period expected to be one year. Would you be comfortable with this arrangement?

Experience:

IT management: 3 years (Required)

Ability to Commute:

Columbia, MD 21046 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it service manager jobs in greenbelt md

Manager of IT Services

Infrastructure Service Lead (Senior to SME) TS/SCI with Poly REQUIRED

Endpoint Engineering and Collaboration Services Manager

Service Desk Manager

Web Services Manager

Lead Service Desk Manager

Manager of IT Services

Service Desk Manager

IT Service Desk Team Lead

IT Service Desk Lead

IT Service Desk Lead

Service Delivery Manager

IT Service Manager

Service Desk Manager

IT Service Manager

Service Desk Manager

Manager, IT Service Desk & End User Services

Scientific IT Service Desk Manager

Technology Infrastructure Services Manager

Service Desk Manager

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