Top 81 Client services associate Jobs in Greenbrae, Ca

Client Services Associate II
Freenome —Brisbane, CA
- $27.38 - $39.12 an hour
- Monday to Friday
- Remote
- Spanish
- HIPAA
- English
California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)
Blais & Associates —California
- From $25 an hour
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- 401(k)
- 401(k) matching
Quick Apply
Client Advisor
CH Carolina Herrera —San Francisco, CA
- $20 - $24 an hour
- Full-time
- Spanish
- Merchandising
- Children
- Commuter assistance
- Health insurance
Quick Apply
12d
Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)
Boston Consulting Group —San Francisco, CA
- $124,800 - $129,000 a year
- Full-time
- Urgent Care
- English
- Mid-level
- Profit sharing
- Paid parental leave
Client Services Associate
JLQ CONSTRUCTION INC —San Francisco, CA
- $59,891.25 - $68,901.30 a year
- Part-time
- Mid-level
- US work authorization
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Client Associate (Hybrid position)
Bailard —San Francisco, CA
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Background check
- Travel
- Fair chance
Quick Apply
8d
Client Specialist
Robert W. Baird —Mill Valley, CA
- $27.70 - $41.70 an hour
- Microsoft Excel
- Mid-level
- Office
- Opportunities for advancement
Client Service Associate
Morgan Stanley —Oakland, CA
- $34,320 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Client Service Associate
BBR Partners —San Francisco, CA
- $80,000 - $90,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Associate, Client Service, 2027
AlphaSights —San Francisco, CA
- $80,000 - $110,000 a year
- English
- Research
- Office
- Health insurance
- Dental insurance
Part Time Seasonal Client Associate - Corte Madera CA
Travis Mathew —Corte Madera, CA
- $17.50 - $18.00 an hour
- Part-time
- Cash register
- Communication skills
- Entry level
Registered Client Service Associate
Morgan Stanley —San Francisco, CA
- $34,320 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Client Service Associate - NR
Stifel —San Francisco, CA
- $56,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Client Coordinator - Integrative Mental Health Practice
The Connective —Benicia, CA
- $25 - $27 an hour
- Part-time
- Hybrid work
- Computer literacy
- HIPAA
- Office
- Commuter assistance
- Health insurance
Quick Apply
7d
Client Solutions Associate
Hive —San Francisco, CA
- $80,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Registered Wealth Management Client Associate
Bank of America —Mill Valley, CA
- $25 - $45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Client Services Associate
TransPerfect —San Francisco, CA
- $48,000 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Entry level
Client Service, Associate
Freestone Capital Management —San Francisco, CA
- $85,000 - $100,000 a year
- Mid-level
- Office
- Finance
- Paid holidays
- Disability insurance
Quick Apply
Client Service Associate - Schultz Collins
HighTower Advisors —Orinda, CA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Marketing
- Paid parental leave
- Health savings account
Quick Apply
5d
Client Associate
Rockefeller Capital Management —San Francisco, CA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Bachelor of Science
- Office
- Health insurance
- Retirement plan
3d

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Client Services Associate II

Freenome -
Brisbane, CA

Apply Now

Job Details

$27.38 - $39.12 an hour

Qualifications

Authentication
Spanish
English
High school diploma or GED
MFA
CRM system proficiency
Technical Proficiency

Full Job Description

About this opportunity:

As a Client Services Associate within our Customer Experience team, you will be at the forefront of shaping an exceptional customer experience for healthcare providers, their staff, and their patients. We are looking for a Client Services Associate who is passionate about the impact service can have to an organization's success, and who is highly skilled in utilizing digital phone and case management tools, and in clear and compassionate communication and de-escalation techniques. You utilize your time effectively, are able to multi-task, and adapt calmly to change. You'll represent Freenome as a skilled and knowledgeable resource to our customers and patients, and you are consistent in your schedule and dependable while working remotely.

This role is reporting to the Director of Customer Experience. This is a remote role covering operating hours of Monday - Friday 9a-5p PST. Remote roles require working capabilities such as high speed internet, privacy, and limited background noise and interruptions.

What you'll do:

Effectively triage and answer inbound communication including phone, chat, e-fax, email, and portal messages within set service levels.
Provide ordering support and perform outreach to customers regarding ordering issues and missing information within set service levels.
Create and qualify new accounts and contacts, and assist customers with resolving portal login and contact management related issues.
Provide information regarding Freenome's products and services to current and prospective customers and patients.
Maintain compliance and accuracy when handling sensitive patient information.

Must haves:

High school diploma or equivalent certificate.
Minimum of two years of experience in Client Services, preferably in healthcare or a closely related field.
Technology proficiency including Mac and Apple products, 2 factor authentication apps, Google suite, CRM systems and customer communication tools like Salesforce and 8x8 or Vonage.
Conversational fluency in English and Spanish.

Nice to haves:

Excellent communication and de-escalation skills.
Proven track record of high quality customer satisfaction survey scores.
Previous experience working remotely while in a service position.
Experience in service with a commercial diagnostic testing laboratory.
Familiarity with cancer screening and primary care settings and workflows.
Familiarity specifically with Salesforce, 8x8, WestFax, or closely related applications.
Knowledge of HIPAA compliance and related best practices.

Benefits and additional information:

The US target range of our base hourly rate for new hires is $27.38 - $39.12. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)

California applicants please review the CCPA Notice at Collection here:

California Consumer Privacy Act (CCPA)

#LI-REMOTE

Apply Now

Refine Your Search

client services associate jobs in greenbrae, ca

Client Services Associate II

California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)

Client Advisor

Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)

Client Services Associate

Client Associate (Hybrid position)

Client Specialist

Client Service Associate

Client Service Associate

Associate, Client Service, 2027

Part Time Seasonal Client Associate - Corte Madera CA

Registered Client Service Associate

Client Service Associate - NR

Client Coordinator - Integrative Mental Health Practice

Client Solutions Associate

Registered Wealth Management Client Associate

Client Services Associate

Client Service, Associate

Client Service Associate - Schultz Collins

Client Associate

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