Top 62 Guest services manager Jobs in Greeneville, Tn

Luxury Guest Services Manager - $80k Base Salary
Evolution Parking & Guest Services —Tennessee
- $80,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Hourly Restaurant Manager @ BOJANGLES JONESBOROUGH TN
Trigg Enterprises LLC —Jonesborough, TN
- $16 - $18 an hour
- Full-time
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
11d
Administrative Assistant
Mansermar Inc. —Greeneville, TN
- $17 - $20 an hour
- Extended hours
- Ability to walk for extended periods
- Word processing
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Assistant Manager
Planet Fitness —Greeneville, TN
- Weekends as needed
- Bilingual
- Background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
General Manager
Pizza Hut —Greeneville, TN
- Training & development
- Guest services
- Senior level
Quick Apply
GM
Arby's —Greeneville, TN
- Full-time
- ServSafe
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
5d
Store Manager
Wash and Roll —Jonesborough, TN
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Recruiting
- Budgeting
- Paid time off
Quick Apply
Store Manager (Store 3306)
GameStop Inc —Newport, TN
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Co Manager - (RT2648)
RaceTrac —Bulls Gap, TN
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Store Manager (Store 4094)
GameStop Inc —Morristown, TN
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
General Manager *
Wendy's —Greeneville, TN
- Weekends as needed
- Sales
- Fast casual restaurant
- Mid-level
- Paid holidays
- Disability insurance
Team Trainer
Fulenwider Enterprises dba KFC & Taco Bell —Greeneville, TN
- Mid-level
- Quick service & fast food restaurant
- Training & development
Quick Apply
Salaried Restaurant Manager *
Wendy's —Greeneville, TN
- Weekends as needed
- Fast casual restaurant
- Mid-level
- Ability to climb stairs
- Paid holidays
- Disability insurance
Assistant Restaurant Manager
Applebee's Grill + Bar | QRC LLC —Greeneville, TN
- $62,000 - $66,000 a year
- Urgently hiring
- Casual dining restaurant
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Shift Manager - (RT2648)
RaceTrac —Bulls Gap, TN
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Full Time Assistant Store Manager (Store 3306)
GameStop Inc —Newport, TN
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Shift Manager
Arby's —Greeneville, TN
- Full-time
- ServSafe
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
12d
Shift Manager
IHOP —Greeneville, TN
- $36,000 - $43,000 a year
- Overtime
- Computer literacy
- Basic math
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Restaurant General Manager
Fulenwider Enterprises dba KFC & Taco Bell —Greeneville, TN
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Full Time Assistant Store Manager (Store 4094)
GameStop Inc —Morristown, TN
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply

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guest services manager jobs near greeneville, tn

Luxury Guest Services Manager - $80k Base Salary

Evolution Parking & Guest Services -
Tennessee

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Job Details

Full-time
$80,000 a year

Benefits

Opportunities for advancement

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Job Summary

The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships.

Essential Responsibilities

Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
Work with the Supervisor frequently to stay close to the operation.
Work at the busiest times including evenings, weekends, holidays while properly leading the team.
Track hotel parking validations for reimbursement and integrity purposes.
Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover.
Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client.
Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values.
Develop cohesive working relationships with the client’s employees.
Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations.
Treat clients, team members and third-party vendors with courtesy, respect, and dignity.
Practice preventative safety procedures daily as set forth by Evolution and the client.
Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern.
Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit.
Manage uniform and ticket inventory.
Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels.
Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation.
Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue.
Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution.
Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp.
Recognize exceptional performance and provides opportunities for top performers to learn and grow.
Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs.
Other duties as assigned.

Minimum Education Required

Associates Degree, High School Diploma or GED required, or relevant working experience.
Understanding of general business practices including accounting, human resources, and customer service.

Minimum Experience Required

Experience in valet parking.
Valid US Drivers License.
2+ years in a management position.
Experience with HRIS platforms, such as ADP.
Experience with Customer Service.

Skills Required

Strong customer service and client relationship skills.
Excellent oral and written communication skills.
Strong technology proficiency.
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
Ability to collaborate effectively and work as part of a team.
Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#132

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Refine Your Search

guest services manager jobs in greeneville, tn

Luxury Guest Services Manager - $80k Base Salary

Hourly Restaurant Manager @ BOJANGLES JONESBOROUGH TN

Administrative Assistant

Assistant Manager

General Manager

GM

Store Manager

Store Manager (Store 3306)

Co Manager - (RT2648)

Store Manager (Store 4094)

General Manager *

Team Trainer

Salaried Restaurant Manager *

Assistant Restaurant Manager

Shift Manager - (RT2648)

Full Time Assistant Store Manager (Store 3306)

Shift Manager

Shift Manager

Restaurant General Manager

Full Time Assistant Store Manager (Store 4094)

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