Top 1 Hotel operations supervisor Jobs in Greensboro, Ga

Assistant Food and Beverage Operations Manager
Marriott International, Inc —Greensboro, GA
- $25.96 - $31.73 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED

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Assistant Food and Beverage Operations Manager
Marriott International, Inc —Greensboro, GA
Stays readily available/ approachable for all guests. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
$25.96 - $31.73 an hour

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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
Are you a hospitality leader who thrives on creating smooth operations, motivated teams, and exceptional guest experiences? Why You’ll Love This Job.
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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
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3d

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Assistant Food and Beverage Operations Manager

Marriott International, Inc -
Greensboro, GA

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Job Details

Full-time
$25.96 - $31.73 an hour

Qualifications

Financial operations
Staff supervision
Budget management
Hotel regulations compliance
Hotel policy compliance
Hotel quality control
Customer satisfaction tracking
In-person customer service
Routine inspections
Shift management
Mid-level
High school diploma or GED
Team development
Client retention
Decision making
Hospitality Management
Food and beverage industry expertise
Quality compliance management
Data interpretation
Handling customer service requests
Cleaning
Business Administration
1 year
Hotel and accommodations guest complaints handling
Business operations
Customer satisfaction improvement
Managing food service teams
Business
Hotel operations budget management
Team motivation (leadership skill)

Full Job Description

Additional Information
Job Number26092710
Job CategoryFood and Beverage & Culinary
Location1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $25.96 - $31.73 per hour
Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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hotel operations supervisor jobs in greensboro, ga

Assistant Food and Beverage Operations Manager

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