Top 16 Credit union Jobs in Greensboro, Nc

Bilingual Member Care Representative
Allegacy Federal Credit Union —Greensboro, NC
- Full-time
- Spanish
- Customer service
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Teller - S. Elm
Truliant Federal Credit Union —Greensboro, NC
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
22h
Consumer Loan Processor
Skyla Credit Union —Greensboro, NC
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Personal Banker - Liberty NC (Toyota Plant Restricted Access)
CommunityAmerica Credit Union —Liberty, NC
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Teller
Summit Credit Union —Greensboro, NC
- Part-time
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
11d
Member Experience Advisor
Piedmont Advantage Credit Union —Greensboro, NC
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Member Care Support Specialist
Allegacy Federal Credit Union —Greensboro, NC
- Research
- Mid-level
- Office
- Opportunities for advancement
5d
Lead Teller - Battleground
Truliant Federal Credit Union —Greensboro, NC
- Full-time
- Sales
- Computer literacy
- English
- Wellness program
- Paid holidays
6d
Bilingual Member Service Representative II (Triad - West Gate)
Latino Community Credit Union —Greensboro, NC
- $17.04 - $22.75 an hour
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Bilingual Teller - Kernersville
Truliant Federal Credit Union —Kernersville, NC
- Full-time
- Spanish
- Computer literacy
- Office
- Wellness program
- Paid holidays
14d
Universal Associate I
American Partners Federal Credit Union —Reidsville, NC
- Full-time
- Spanish
- English
- Research
- Health insurance
- Dental insurance
Quick Apply
6d
Personal Banker - Burlington
Truliant Federal Credit Union —Burlington, NC
- Full-time
- Office
- 3 years
- Experience equivalent to degree accepted
- Wellness program
- Paid holidays
2h
Insurance Agent
FSP, The Family Security Plan —Winston-Salem, NC
- $50,000 a year
- Full-time
- Travel
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply

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Member Service Representative III (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs.
$23.50 - $26.50 an hour
Quick Apply
Member Service Representative II (Personal Banker - Sales)
KEMBA Financial Credit Union —Pickerington, OH
On a self-directed basis, continues to improve individual level of competency through training and certification on established educational programs.
$22 - $24 an hour
Quick Apply
4d

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credit union jobs near greensboro, nc

Bilingual Member Care Representative

Allegacy Federal Credit Union -
Greensboro, NC

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Referral program

Qualifications

Computer operation
Spanish
Phone communication
Customer service
Call center experience
Client inquiry handling
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Financial product expertise
Computer skills
Client interaction via phone calls

Full Job Description

At Allegacy, there’s a common thread that runs through all of us. It’s our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together.

Nature and Scope

This position provides quality service to our members within defined service standards for projected call volumes. This position is assigned to various workgroups based on call types. The call types are established to provide information and service to all areas of the credit union. This position more than any other in the credit union is required to have the most knowledge of all products and services. Employees must have demonstrated knowledge and sales performance before moving into the higher-level workgroups.

Specific Accountabilities

Deliver exceptional member service to every member, every time by ensuring employees deliver consistently high-quality service to both internal and external members that is in alignment with our Brand Culture.

Meet or exceed established service goals
Ensure thorough understanding of expectations and consistently exhibit Allegacy behaviors.
Adherence to work schedule
Provide quality customer service over the phone and internet
Educate, promote and sell credit union products based on identified needs.
Ability to continually learn about credit union products, services and promotions
Ensure that proper documentation is disclosed to applicants to comply with laws, regulations and policies that relate to credit union operations.
Recommend other credit union products (cross-sell) based on identified needs through the interview process. Typically, 50% of this job’s requirements are cross selling.
Additional duties as assigned.

Requirements

Knowledge, Skills and Abilities

**Bilingual Spanish/English Required

Excellent telephone communication skills

Ability to handle multiple tasks

Ability to work in a fast-paced team environment

General computer knowledge

Ability to diffuse an irate member

Problem solving skills

Understanding of credit union products, services and promotions

Ability to listen to the members’ needs and/or concerns

Personal integrity and reliability

Eligibility to be bonded

Ability to adapt to non-traditional work schedule/hours

Ability to incorporate AFCU performance attributes in daily work activates

Education and Experience

High school diploma or equivalent

Past experience in a credit union call center preferred.

Past experience in a customer service-related position preferred.

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Call center: 2 years (Required)
Customer service: 1 year (Required)

Language:

Spanish (Required)

Location:

Greensboro, NC 27409 (Required)

Ability to Commute:

Greensboro, NC 27409 (Required)

Work Location: In person

Quick Apply

Refine Your Search

credit union jobs in greensboro, nc

Bilingual Member Care Representative

Teller - S. Elm

Consumer Loan Processor

Personal Banker - Liberty NC (Toyota Plant Restricted Access)

Teller

Member Experience Advisor

Member Care Support Specialist

Lead Teller - Battleground

Bilingual Member Service Representative II (Triad - West Gate)

Bilingual Teller - Kernersville

Universal Associate I

Personal Banker - Burlington

Insurance Agent

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