Top 13 Customer service coordinator Jobs in Greensboro, Nc

Care Coordinator (Home Care Client Services & Scheduling)
Comfort Keepers —Greensboro, NC
- $41,000 - $50,000 a year
- Full-time
- Nursing
- Experience working with individuals with disabilities
- HIPAA
- Health insurance
- Paid time off
Quick Apply
Member Service Coordinator- Spears
YMCA of Greensboro —Greensboro, NC
- $18 an hour
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Sales & Customer Support Coordinator
Bingltd —High Point, NC
- $18 - $22 an hour
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- Administrative experience
- Paid holidays
- Disability insurance
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Client Relations Coordinator
FURNITURELAND SOUTH INC —Jamestown, NC
- From $17 an hour
- Full-time
- High school diploma or GED
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk / Patient Services Coordinator
Fuller Dental Practice —Burlington, NC
- Full-time
- Dental office
- Mid-level
- Organizational skills
Quick Apply
New Account Coordinator
Cintas —Graham, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- AD&D insurance
11d
Customer Experience Coordinator
Marshalls —Greensboro, NC
- $13.75 - $14.25 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Service Operations Coordinator (North Carolina/Virginia)
Pure Flow Inc —Graham, NC
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
4d
Customer Experience Coordinator
TJ Maxx —High Point, NC
- $13.75 - $14.25 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account

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Member Service Coordinator- Spears
YMCA of Greensboro —Greensboro, NC
Share in coverage of front desk operations on rotating basis with other Full Time Membership Staff. Ability to handle conflict and resolve situations with…
$18 an hour
Quick Apply

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Service Coordinator
JSET Automated Technologies —Columbus, OH
Experience in construction, electrical, controls, automation, facilities maintenance, HVAC, or technical service environments. Columbus, OH | Full-Time.
Quick Apply
2d
Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. This role will monitor staff performance and ensure customers' satisfaction.
$22 - $25 an hour

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Care Coordinator (Home Care Client Services & Scheduling)

Comfort Keepers
Greensboro, NC

Quick Apply

Job Details

Full-time
$41,000 - $50,000 a year

Benefits

Health insurance
Paid time off
Professional development assistance

Qualifications

Customer communication
High school diploma or GED
Productivity software

Full Job Description

Homecare Services Coordinator

Comfort Keepers Home Care
Full-Time | Exempt | Monday–Friday (Regular Office Hours)

At Comfort Keepers, we believe aging should never mean giving up the comfort and independence of home. Every day, our team helps Seniors, Veterans and Adults with Disabilities maintain their quality of life through compassionate, personalized in-home care.

We're looking for an organized, compassionate, and customer-focused Homecare Services Coordinator to join our team. This role is ideal for someone who enjoys solving problems, building relationships, coordinating multiple priorities, and making a meaningful impact in the lives of seniors, their families, and our caregivers.

If you're energized by a fast-paced environment where no two days are the same, we'd love to meet you.

What You'll Do

As a Homecare Services Coordinator, you'll serve as the central point of communication between our clients, families, caregivers, and office team to ensure exceptional care is delivered every day.

Your responsibilities will include:

Client Care Coordination

Coordinate and oversee daily in-home care services for assigned clients.
Maintain an understanding of each client's care needs, preferences, and service history.
Monitor quality and continuity of care, proactively resolving service issues.
Communicate regularly with clients and families to ensure satisfaction and respond to changing care needs.
Support new client service implementation and ongoing care coordination.

Scheduling & Caregiver Support

Match caregivers with clients based on skills, availability, location, and client preferences.
Manage daily schedules and respond quickly to call-offs, schedule changes, and coverage needs.
Support caregivers by answering scheduling questions and providing timely communication.
Help maintain consistent caregiver-client relationships whenever possible.

Administrative & Compliance

Maintain accurate schedules, service documentation, and client records.
Ensure compliance with agency policies, HIPAA requirements, and state home care regulations.
Assist with client onboarding and coordination with supervisory staff.
Support quality assurance activities and routine record audits.

Communication & Teamwork

Serve as a trusted resource for clients, families, caregivers, and leadership.
Communicate important updates regarding client needs, caregiver availability, and service changes.
Collaborate with agency leadership to continuously improve service quality and caregiver engagement.

Emergency Response

Respond to urgent client care or staffing situations as needed.
Participate in after-hours on-call scheduling support on a rotating basis.

What We're Looking ForRequired Qualifications

High school diploma or GED.
Minimum of two years of experience in home care, healthcare coordination, or a related administrative role.
Strong organizational and time management skills.
Excellent communication and customer service skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Proficiency with Microsoft Office and scheduling software.
Ability to work independently while collaborating effectively with a team.
Flexibility to assist with urgent scheduling needs before or after regular business hours when necessary.

Preferred Qualifications

Post-secondary education in Healthcare Administration, Social Work, Nursing, or a related field.
Experience working with seniors or individuals with disabilities.
Familiarity with home care regulations and industry best practices.

Why Join Comfort Keepers?

When you join Comfort Keepers, you become part of a team dedicated to helping seniors remain safe, independent, and engaged in the place they love most—home.

We offer:

Competitive compensation
Paid time off
Health and wellness benefits
Retirement savings opportunities
Professional development and training
Supportive team environment
Meaningful work that makes a difference every day
Opportunities for career growth within a growing organization

Who Succeeds in This Role?

Our best Homecare Services Coordinators are:

Compassionate and service-oriented
Calm under pressure
Highly organized and detail-focused
Excellent communicators
Strong problem-solvers
Team players who enjoy helping others succeed
Passionate about serving seniors and supporting caregivers

Join Our Team

If you're ready to build meaningful relationships, solve problems, and help deliver exceptional home care experiences every day, we'd love to hear from you.

Apply today and help Comfort Keepers elevate the human spirit by providing compassionate, high-quality care that allows seniors to thrive at home.

Job Type: Full-time

Pay: $41,000.00 - $50,000.00 per year

Benefits:

Paid time off
Professional development assistance

Shift availability:

Day Shift (Required)

Ability to Commute:

Greensboro, NC 27410 (Required)

Ability to Relocate:

Greensboro, NC 27410: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in greensboro, nc

Care Coordinator (Home Care Client Services & Scheduling)

Member Service Coordinator- Spears

Sales & Customer Support Coordinator

Client Relations Coordinator

Dental Front Desk / Patient Services Coordinator

New Account Coordinator

Customer Experience Coordinator

Service Operations Coordinator (North Carolina/Virginia)

Customer Experience Coordinator

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