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Business Analyst for Enrollment Management

The University of North Carolina Greensboro -
Greensboro, NC

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Job Details

Permanent | Full-time

Qualifications

Google Docs
Microsoft Excel
Requirements design
Educational administrative software
Project management experience in technology
CBAP
Banner
Business analysis
Process improvement
Student information system
Visio
Mid-level
Master's degree
Functional testing
ECBA
Bachelor's degree
Task prioritization
Microsoft Teams
Software development
ServiceNow
System requirements definition
1 year
Ellucian
CCBA

Full Job Description

Position Type

Staff

Position Eclass

EP - EHRA 12 mo leave earning

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

Enterprise Application Development and Delivery teams plan, integrate, and support IT services that are essential to University business functions. Our work includes planning and managing resources to deliver outcomes aligned with University strategic goals. The technical capabilities we support include platforms for digital workflows, ERP, digital engagement, and IT service management.

Position Summary

The Business Analyst for Enrollment Management will lead day-to-day development of business and functional requirements for technical work, primarily supporting student success and enrollment management initiatives. This position will also help document and revise existing business processes so that they are efficient and utilize campus technologies effectively.

The BA works with staff in functional areas in enrollment management and student success as well as architects, systems analysts, and developers to help qualify and shape work requests so that priority and effort are accurately evaluated and appropriate resources are scheduled for timely delivery of high quality IT solutions. The BA also assists clients in the testing and review of technical solutions delivered by platform teams.

The BA works with a variety of software development lifecycle and project management approaches to help the University achieve strategic goals.

Minimum Qualifications

Mid-career with Masters and 1-2 yrs experience or Bachelors and 2-4 yrs experience or equivalent combination of education/experience.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

ECBA, CCBA, or CBAP certification (or equivalent) strongly desired.
Experience with student modules in Ellucian Banner (or other SIS system) strongly desired.
Proficiency with Microsoft Office applications – especially Word, Excel, Visio, PowerPoint.
Experience working independently and in groups.
Familiarity with ServiceNow, Google Docs, Teams.

Special Instructions to Applicants

Recruitment Range

Salary commensurate with experience

Org #-Department

Info Technology Services - 23101

Job Open Date

05/19/2026

For Best Consideration Date

05/22/2026

Job Close Date

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

FLSA

Exempt

Apply Now

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