Top 229 Service operations coordinator Jobs in Greensboro, Nc

Client Care Coordinator
RestorePro Reconstruction Inc —Greensboro, NC
- $24 - $26 an hour
- Full-time
- Background check
- Heavy lifting
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
1d
Service Operations Coordinator
ImageFIRST Healthcare Laundry Specialists —High Point, NC
- $75,000 - $85,000 a year
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Paid parental leave
- Health insurance
Quick Apply
Member Service Coordinator- Spears
YMCA of Greensboro —Greensboro, NC
- $18 an hour
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Logistics Coordinator I
Firman Power Equipment Inc —Greensboro, NC
- $20 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Front Desk Receptionist
The Joint Chiropractic —Greensboro, NC
- $15 - $18 an hour
- Weekends as needed
- Administrative experience
- Clinic
- Communication skills
- Employee discount
Quick Apply
10d
Assistant City Clerk/Boards and Commissions Coordinator 8177
City of Greensboro, NC —Greensboro, NC
- $50,095 - $89,644 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
9d
Patient Coordinator (Radiology)
Atrium Health Wake Forest Baptist Outpatient Imaging - Winston Salem, Kernersville and Greensboro, NC —Greensboro, NC
- 12 hour shift
- Inventory management
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Patient Placement Coordinator
Cone Health —Greensboro, NC
- High school diploma or GED
- Entry level
Behavioral Health - Community Plan Coordinator
Rockingham County, NC —Rockingham County, NC
- $33.55 - $53.68 an hour
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Disability insurance
Service Coordinator
Sunbelt Rentals, Inc. —Greensboro, NC
- $18.99 - $26.11 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
11d
Fleet Administrative Assistant- Greensboro, NC
Stake Center Locating —Greensboro, NC
- Full-time
- Mid-level
Quick Apply
Warehouse Project & Quality Coordinator
DecisionPoint Technologies, Inc. —Greensboro, NC
- $27 - $29 an hour
- Temporary
- Mid-level
- High school diploma or GED
- Continuous improvement
9d
Front Desk Associate
Greensboro County Club —Greensboro, NC
- Part-time
- Cash register
- Communication skills
- Entry level
Quick Apply
Shipping & Logistics Coordinator
Banknote Corp of America —Browns Summit, NC
- $70,000 - $78,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
5d
Customer Experience Coordinator
Canter Power Systems LLC —Greensboro, NC
- $17 - $20 an hour
- Full-time
- Mid-level
- Continuous improvement
- Conflict management
- Work from home
Quick Apply
19h
Logistics Coordinator
LE BLEU ENTERPRISES —Greensboro, NC
- $23 an hour
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- Paid holidays
- Paid time off
Quick Apply
Ops Coordinator - CSP-2
FedEx —Whitsett, NC
- Part-time
- Mid-level
- Travel
- Communication skills
5d
Program Coordinator IDD (QP)
Maxim Healthcare Services Direct —Greensboro, NC
- $24 - $27 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- English
- Mid-level
- Profit sharing
- Commuter assistance
Quick Apply
4d
Medical Supply Store Operations Coordinator
UF Corporation —High Point, NC
- Full-time
- Computer literacy
- Computer skills
- Retail management
Quick Apply
Event Coordinator | Full Time | Greensboro Coliseum Complex
Oak View Group —Greensboro, NC
- $22 - $25 an hour
- Weekends as needed
- Hospitality
- Bachelor's degree
- 1 year
- Dental insurance
- 401(k)

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Client Care Coordinator

RestorePro Reconstruction Inc -
Greensboro, NC

Quick Apply

Job Details

Full-time
$24 - $26 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
401(k) 4% Match
Vision insurance
401(k) matching
Paid sick time

Qualifications

Project team coordination
Customer records maintenance
Record keeping
Sales contract management
Customer relationship building
Email customer support
Heavy lifting
Accounts receivable management
Sales transaction processing
Project documentation
Phone communication
Operations coordination
Sales order data entry
In-person customer service
Filing
Client file management
NetSuite
Mid-level
High school diploma or GED
Managing clients in a customer support role
Client database systems
Invoice payment processing
Analysis skills
Compliance documentation
Sales management systems proficiency
Data verification
Lead Tracking
Progress management
Telephone systems
Customer information system software

Full Job Description

RestorePro is a busy full-service Disaster Restoration Company looking for an experienced Customer Care Coordinator to join our Greensboro, NC team.

We specialize in restoring residential and commercial properties after emergency situations caused by water damage, flood damage, mold damage, fire/smoke damage, and biohazard/trauma events.

At RestorePro Reconstruction you’ll find not just a job, but a career with purpose and growth. If you’re looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.

Summary:

The Client Care Coordinator is responsible for consistent communication with our clients (property owners or agents), providing updates on the status of the project & the next steps. In addition, help guide customers through the insurance loss process. This is a high-volume call role, requiring both incoming and outgoing calls daily. Additionally, the Coordinator oversees file compliance, provides administrative support to managers, handles the generation and submission of invoicing clients.

Key Responsibilities:

Qualify jobs on intake and entering all information possible/available into HubSpot (job management software)
Send Introduction C3 email with contact information for each new lead entered in NetSuite.
Create/Update Work Breakdown Structure (WBS) for all projects.
Create Sales Order to match WBS and ensure all information including activity codes are accurate on sales order.
Ensures all relevant dates, notes, photos, and documents are in NetSuite.
Send out all Project Manager assignments with necessary information.
Client Care Check-In Calls - ensure consistent communication with the customers weekly. Responsible for obtaining verification of work progress/completion and gauging the customer's satisfaction.
Follow up on all after-hour existing customer calls and ensure all notes are entered into NetSuite.
File liens on accounts and complete Lien Waivers for Commercial Properties
Set action items for self and Project Manager in contact with the client.
Create contracts and submit them to customers through third-party systems such as Encircle and PandaDoc.
Ensure all proper documentation is provided prior to final invoice projects.
Create invoices in NetSuite and submit them to clients.
Ensure notes are entered into all open jobs, contacting relevant participants, and escalating to the department manager as required.
Support Collections Management as needed with the A/R and Project Manager teams.

Process customer payments via payment portal and notify A/R Manager of all payments with transaction number included.
Collect and document collection of the insurance deductible.
Ensure 50% of estimated project value is collected before the job is started on non-insurance work or appropriate owner approval is documented.
Create draw schedules as needed.
Ensure the timely invoicing of all jobs as outlined by compliance tasks.
Escalate any reconstruction job to management where the billing packet has become past due.
Ensure attendance of Weekly WIP Meetings with Operations Team
All other duties as assigned.

Qualifications and Skills:

Customer Service oriented
Team oriented
Strong Communication Skills
Effective time management
Analytical

Problem Solving
Technical Skills
Interpersonal
Attention to Detail
Dependable
Proactive
Effective Multitasking

Requirements:

Must be able to pass a background check
Must be able to pass a drug screen

Education:

High School, GED, or Equivalent.

Physical Requirements/Working Conditions:

The majority of the role will involve sitting at a desk or workstation for extended periods while handling tasks such as answering phone calls, responding to emails, and updating client information.
Frequent use of a computer and keyboard for data entry, client communication, and record-keeping. This may involve repetitive hand motions and extended periods of typing or using a mouse.
While the role generally does not involve heavy lifting, there may be occasional light lifting (up to 20 pounds)

Work Environment:

Client Care Coordinators work in an office environment. The work may be performed at a desk or workstation, interacting with clients and colleagues via phone, email, or in person.
The role requires regular interaction with clients over the phone, or virtually. Strong communication skills are crucial for handling inquiries, providing information, and resolving concerns.
Client Care Coordinators often work closely with other departments, including sales and operations. Collaborate to ensure the client’s needs are met and ensure smooth coordination between teams.
The work environment can be fast-paced, with frequent changes in priorities, particularly in response to client requests, urgent situations, or deadlines. Multitasking and adaptability are essential.
The role often requires the use of technology, including Customer Relationship Management (CRM) systems, scheduling software, email, and phone systems to coordinate client care. Comfort with various office tools and software is important.

Salary: $24.00-$26.00

Benefits:

Medical, dental, and vision insurance
401k with up to 4% company match
Paid Vacation time
Paid Sick time
6 paid holidays annually, 1 floating holiday
Weekly pay

Quick Apply

Refine Your Search

service operations coordinator jobs in greensboro, nc

Client Care Coordinator

Service Operations Coordinator

Member Service Coordinator- Spears

Logistics Coordinator I

Front Desk Receptionist

Assistant City Clerk/Boards and Commissions Coordinator 8177

Patient Coordinator (Radiology)

Patient Placement Coordinator

Behavioral Health - Community Plan Coordinator

Service Coordinator

Fleet Administrative Assistant- Greensboro, NC

Warehouse Project & Quality Coordinator

Front Desk Associate

Shipping & Logistics Coordinator

Customer Experience Coordinator

Logistics Coordinator

Ops Coordinator - CSP-2

Program Coordinator IDD (QP)

Medical Supply Store Operations Coordinator

Event Coordinator | Full Time | Greensboro Coliseum Complex

I want to receive the latest job alert for service operations coordinator in greensboro, nc

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