Top 17 Client manager Jobs in Greensboro Ga

Retail Operations Manager & Client Experience Lead
Harmony Pet Resort —Eatonton, GA
- $18 - $22 an hour
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Employee discount
- Gym membership
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Retail Operations Manager & Client Experience Lead
Harmony Pet Resort —Eatonton, GA
*Front-of-House Mastery: *Act as the primary face of the resort by welcoming clients, checking dogs in and out for daycare, and answering incoming calls.
$18 - $22 an hour
Quick Apply
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Retail Operations Manager & Client Experience Lead

Harmony Pet Resort -
Eatonton, GA

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Employee discount
Gym membership
Professional development assistance
Retirement plan

Qualifications

Growing experience
Managing pet care teams
Managing retail teams
Inventory management
Operational management
Merchandising
Store management
Pet care facilities
Appointment scheduling
Retail management
Management experience within retail industry

Full Job Description

Job Title: Retail Operations Manager & Client Experience Lead

Job Summary
Harmony Pet Resort is seeking an experienced, growth-minded Retail Operations Manager & Client Experience Lead to elevate our facility. We are a state-of-the-art pet resort providing award-winning lodging, daycare, grooming, and professional training.

This is a unique, high-impact dual role. You will completely own, run, and grow our retail store footprint while actively leading our front-of-house client experience, including check-ins, check-outs, and grooming/daycare scheduling. If you have a proven track record of growing retail revenue, managing inventory, and creating unforgettable customer experiences, this role is built for you.

Key Responsibilities

Drive Retail Growth: Take full ownership of the retail store floor, driving sales, increasing average ticket size, and optimizing product placement.
Merchandising & Curation: Select, order, and curate inventory that our clients and pets love, ensuring a fresh and highly profitable retail presentation.
Front-of-House Mastery: Act as the primary face of the resort by welcoming clients, checking dogs in and out for daycare, and answering incoming calls.
Precision Scheduling: Manage our booking software to schedule resort reservations and grooming appointments efficiently.
Client Relationship Management: Utilize our proven sales process to follow up with clients, overcome objections, upsell premium packages, and build long-term loyalty.

What We Are Looking For

Proven Retail Leadership: Minimum 1-2 years of experience running and growing a retail store or boutique footprint (Pet supply retail highly preferred).
Sales & Revenue Focus: A strong sales instinct with documented success in driving business growth and hitting revenue metrics.
Multi-Tasking Excellence: Ability to seamlessly switch between inventory planning, client check-ins, and heavy phone/scheduling management.
Tech-Savvy: High proficiency with modern retail POS systems and reservation software.
Schedule Flexibility: Open availability to work dynamic shifts, including early mornings, evenings, weekends, and holidays.
Unwavering Professionalism: A polished, enthusiastic, and cheerful demeanor that sets a standard of excellence for the entire facility.

The Perks

Competitive base hourly pay of $18 to $22 including possible commission
Simple IRA retirement plan
Monthly tips split
Free gym membership
Generous employee discounts on services and products
Professional development and hands-on operational training

If you have a proven track record of growing retail revenue, managing inventory, and creating unforgettable customer experiences, this role is built for you.

Pay: $18.00 - $22.00 per hour

Benefits:

Employee discount
Professional development assistance
Retirement plan

Application Question(s):

Describe your direct experience running, ordering for, and growing a retail store or boutique. What metrics did you improve?
This role requires simultaneously running a retail floor while checking in pets and managing a busy scheduling system. How do you handle fast-paced, multi-tasking environments?
Do you have professional experience working with pet care or reservation booking software? If so, which platforms?

Work Location: In person

Quick Apply

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Retail Operations Manager & Client Experience Lead

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