*PLEASE DO NOT APPLY ONLINE FOR THIS POSITION*
*APPLY IN PERSON AT 7803 NATIONAL SERVICE RD, GREENSBORO, NC*
PURPOSE
The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides personalized service to all guests.
Regularly communicates and converses with all guests.
Prepares food and beverages according to recipe.
Fully understands and complies with all food safety requirements.
Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
Efficiently replenishes buffet with food, beverages and/or supplies as needed. Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
Properly disposes of used plates, utensils, napkins and/or cups as necessary.
May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness. Monitors own work to ensure quality.
Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent
CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service. Associate demonstrates
INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or equivalent and/or one year related experience and/or training.
QUALIFICATIONS
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Must speak proficient English.
WORK ENVIRONMENT: The work environment normally entails the following: Indoor work environment
Minimal to moderate noise levels consistent with hotel environment
PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to:
Stand more than 2/3 of the time
Walk more than 2/3 of the time
Reach with hands and arms more than 2/3 of the time
Lift up to 50 pounds.
Push / pull up to 50 pounds.
Job Type: Part-time
Pay: From $14.00 per hour
Ability to Relocate:
- Greensboro, NC 27409: Relocate before starting work (Required)
Work Location: In person
