Top 292 Customer care coordinator Jobs in Greenvale Ny

NHTD/TBI Intake Coordinator
Always Compassionate Home Care —Melville, NY
- $62,000 - $72,000 a year
- Full-time
- Nursing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Wellness Coordinator
Optum —New York, NY
- $18 - $32 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
- AD&D insurance
- Employee stock purchase plan
5d
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
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Patient Care Coordinator
Optum —Syosset, NY
- $18 - $32 an hour
- Urgently hiring
- Microsoft Outlook
- OSHA
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
Patient Care Coordinator - Dr. Rodericks
Hospital for Special Surgery —Fresh Meadows, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Scheduling Coordinator - Rye, NY
New York Blood Center Inc —Rye, NY
- $31 an hour
- Full-time
- Microsoft Excel
- Hospital
- Customer service
14d
Associate Patient Care Coordinator
Optum —Bethpage, NY
- $16 - $29 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
ADMISSIONS COORDINATOR
Ocean Gardens Care Center —Queens, NY
- $40,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Computer skills
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Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
9d
Placement & Utilization Support Coordinator
MJHS —New York, NY
- $41,000 - $45,000 a year
- Full-time
- Hybrid work
- Customer service
- Typing
- Communication skills
- Health insurance
- Dental insurance
Patient Care Coordinator - Woodbury, NY
Hyperbaric Medical Solutions —Woodbury, NY
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Commuter assistance
- AD&D insurance
Quick Apply
Medical Office Receptionist
LifeStance Health —New York, NY
- From $24.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
8d
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
5d
Intake Coordinator
Always Compassionate Home Care —White Plains, NY
- $62,000 - $72,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Authorization Coordinator
VNS Health —Manhattan, NY
- $20.98 - $26.23 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Research
- Continuing education credits
- Paid holidays
Dental Office Receptionist
Smile Dental Care —Bronx, NY
- $18 - $23 an hour
- Part-time
- Bilingual
- Private practice
- Spanish
Quick Apply
Patient Concierge (Mandarin)
Home Healthcare Agency —Flushing, NY
- $20 - $23 an hour
- Full-time
- English
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator (Russian/English)
Anchor Health Home Care —Brooklyn, NY
- $22 - $25 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Intake Coordinator -- Cantonese or Mandarin Required
Home Health Care Agency —Flushing, NY
- $19.00 - $23.50 an hour
- Full-time
- Customer service
- HIPAA
- English
- Health insurance
- 401(k)
Quick Apply
Coordinator - Home care - English/Mandarin/Cantonese - Urgent Hire - Immediate Start
Home Healthcare Agency —Flushing, NY
- $20 - $23 an hour
- Urgently hiring
- Spanish
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply

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NHTD/TBI Intake Coordinator

Always Compassionate Home Care -
Melville, NY

Quick Apply

Job Details

Full-time
$62,000 - $72,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer relationship building
Electronic health records (EHR) management
Intake
Operations coordination
Client rapport building
Regulatory compliance
Care documentation
Medicaid health insurance
Healthcare referral management
Bachelor's degree
Working with families
Medicaid regulations
Medicaid
Home healthcare regulations
Health information management
Productivity software
Case referral
Cross-functional collaboration
Managing patient records
Case service coordination
Documentation review

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Pay: $62,000.00 - $72,000.00 per year

Job description:

The NHTD/TBI Intake Coordinator serves as the primary point of contact for individuals seeking services through New York State's Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) Medicaid Waiver Programs. This position is responsible for coordinating the intake and enrollment process from referral through admission while ensuring compliance with all New York State Department of Health (DOH) waiver requirements.

Qualifications:

Bachelor's degree required; degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred.
Minimum of 2-3 years of intake, admissions, care coordination, or case management experience within healthcare or home and community-based services.
Experience working with the New York State NHTD and/or TBI Waiver Programs preferred.
Working knowledge of Medicaid, NYS Department of Health regulations, and Home and Community-Based Services (HCBS).
Strong organizational, analytical, and time-management skills.
Excellent verbal and written communication skills.
Ability to manage multiple referrals simultaneously while maintaining accuracy.
Strong customer service and relationship-building skills.
Detail-oriented with excellent problem-solving abilities.
Proficient in Microsoft Office Suite, EMR systems, and electronic documentation.

Requirements:

Receive, review, and process referrals for NHTD and TBI Waiver participants.
Coordinate the intake process from initial referral through successful enrollment into services.
Verify Medicaid eligibility and ensure participants meet waiver eligibility requirements.
Collect, review, and maintain all required intake documentation, assessments, physician orders, and supporting records.
Collaborate with RRDC staff, Service Coordinators, discharge planners, hospitals, rehabilitation facilities, skilled nursing facilities, and community referral sources.
Coordinate with Clinical Operations and Account Managers to ensure timely initiation of approved waiver services.
Monitor referral status and proactively communicate updates with referral sources and internal stakeholders.
Maintain accurate documentation within the agency's electronic medical record and tracking systems.
Ensure all participant records comply with NYS DOH, Medicaid Waiver, and agency documentation standards.
Track pending referrals, authorizations, and enrollment timelines to ensure timely admissions.
Identify and resolve barriers that may delay participant enrollment or service initiation.
Participate in interdisciplinary meetings regarding participant admissions and transitions.
Develop and maintain strong relationships with referral partners to support continued program growth.
Assist with audits, quality assurance initiatives, and regulatory reviews related to intake documentation.
Perform additional duties assigned by leadership.

Core Competencies:

Knowledge of Home and Community-Based Services (HCBS)
Understanding of NHTD/TBI Waiver eligibility and enrollment processes
Strong attention to detail and documentation accuracy
Excellent organizational and multitasking skills
Ability to work independently while collaborating across departments
Professional communication with participants, families, providers, and referral partners
Strong critical thinking and problem-solving abilities
Ability to prioritize competing deadlines in a fast-paced environment

Benefits:

401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process, please notify the person who gave you this form or Always Compassionate Home Care’s Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal, state, and/or local law.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Refine Your Search

customer care coordinator jobs in greenvale ny

NHTD/TBI Intake Coordinator

Wellness Coordinator

Care Coordinator - NYC

Patient Care Coordinator

Patient Care Coordinator - Dr. Rodericks

Scheduling Coordinator - Rye, NY

Associate Patient Care Coordinator

ADMISSIONS COORDINATOR

Helpline Coordinator

Placement & Utilization Support Coordinator

Patient Care Coordinator - Woodbury, NY

Medical Office Receptionist

Patient Care Coordinator - Dr. Matthew Abola

Intake Coordinator

Authorization Coordinator

Dental Office Receptionist

Patient Concierge (Mandarin)

Scheduling Coordinator (Russian/English)

Intake Coordinator -- Cantonese or Mandarin Required

Coordinator - Home care - English/Mandarin/Cantonese - Urgent Hire - Immediate Start

I want to receive the latest job alert for customer care coordinator in greenvale ny

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