Top 33 Infrastructure technicians Jobs in Greenville, Il

IT Support Technician
Madison Communications —Staunton, IL
- $15 - $45 an hour
- Full-time
- Computer science
- Computer Science
- Research
- Paid holidays
- Health insurance
9d
Broadband Technician
Madison Communications —Staunton, IL
- Full-time
- Mid-level
- Residential
- High school diploma or GED
Optometrist - Medically Focused (Part-time)
EyeCare Partners Doctors —Breese, IL
- Part-time
- Mid-level
- Patient care
- Health insurance
- Paid time off
Quick Apply
4d
Full Stack Engineer - Rust
Kings III Emergency Communications —United States
- $170,000 - $180,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health savings account
HVAC/R Maintenance Specialist needed in Antarctica!
Amentum —United States
- $2,070.60 a week
- Full-time
- Background check
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
Level 4 Installer
CBM of America —United States
- $28 - $36 an hour
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply

Discover related jobs

Based on your search for infrastructure technicians jobs.

Field Services Technician - Tier III
Socket Telecom LLC —St. Louis, MO
Must possess and maintain a valid driver’s license with no restrictions. Willingness to obtain a class E license if offered. 401(k) program with employer match.
Quick Apply
Missile Defense Agency (MDA) NOC Technician III
Leidos —Scott AFB, IL
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. Provide technical advice and insight to peers and customers…
$48,100 - $86,950 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Field Service Technician
Auden Technologies —Columbus, OH
Must provide own tools and materials Basic construction Knowledge of basic hand and power tools Must provide own transportation Install/Maintenance of…
$18 - $30 an hour
Quick Apply
Maintenance Technician
McNeil Holdings —Columbus, OH
5+ years of experience with hands-on project management, plant machinery, electrical components and motor vehicles. Fix electrical issues as needed.
From $75,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for infrastructure technicians in greenville, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

infrastructure technicians jobs near greenville, il

IT Support Technician

Madison Communications
Staunton, IL

Apply Now

Job Details

Full-time
$15 - $45 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Computer science
Computer Science
Research
IT infrastructure
Bachelor's degree
Computer management

Full Job Description

General Summary:

Provides customer service and technical support to internet customers. Gathers relevant information, diagnoses, troubleshoots and resolves customer problems and issues. Researches complex internet problems and issues to determine solutions. Updates customer internet account information as appropriate.

ESSENTIAL JOB FUNCTIONS

Provides technical support to internet customers by taking phone calls and escalations regarding service issues. Gathers relevant information, diagnoses, troubleshoots and resolves customer problems and issues. Enters call information into tracking software program.
Researches complex internet problems and issues to determine solutions. Follows-up to ensure customer issues are resolved.
Assists with CPE inventory and refurbishment.
Accesses customer user accounts to make changes to customer information and accounts as appropriate.
Uses TCP/IP and other test utilities to test and troubleshoot connectivity problems.
May perform special internet-related projects as requested.
Troubleshooting Windows workstations and email clients.
Resetting passwords.
Managing user accounts.
Updating permissions.
Administering Active Directory or Exchange.
Installing software.
Reviewing mail flow or server health.
Monitoring network elements and systems.
Server administration for Linux and Windows.
Communicating with other departments.
On-Call rotation for after-hours support.
Work a shared Saturday rotation.
Performs all other related duties as assigned by management.*

*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of OSI Model, IP protocols and programs.
Knowledge of TCP/IP and other test utilities.
Knowledge of web browsers, operating systems, email clients, internet applications, customer-premises networking, and browser-based service and provisioning platforms.
Knowledge of or ability to learn technologies DOCSIS/HFC, Fiber, DSL and associated CPE.
Ability to learn, understand, and consistently apply company policies, procedures, products, services, and escalation requirements.
Skill in problem solving and resolution.
Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
Ability to organize and prioritize multiple work assignments.
Ability to pay close attention to detail.
Ability to read and interpret technical documents.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in computer science or equivalent experience preferred.
One to two years of experience in internet customer service also preferred.
Cisco CCNA
Network+
A+
Advanced certifications and training desirable.

WHY MADISON?

Local Ownership and Operation
Madison Communications began in 1940 as a family-owned and operated local exchange carrier known as Worden Telephone Company. We’re now a full-service communications provider led by the same local family and offering High Speed Internet, HDTV, and Voice services to residential and business customers within Madison and Macoupin counties in Illinois.

Local Community Investment
We own our communications network and continue to invest locally to upgrade this infrastructure with fiber to provide our rural service area with the same technology enjoyed by big city residents. Madison Communications also generously supports local schools, charities and events.

Local and Dedicated Employer
Madison Communications employs local, talented, and hardworking individuals that are provided with excellent ongoing training. We’re proud to be a 100% USA-based company, which means when you support us, you support your neighbors.

WHAT MADISON OFFERS

Madison Communications strives to fairly reward its hard-working and valued employees with an excellent

Competitive base pay and sales commission programs
401(k) with company match
Paid personal, sick, and vacation time
Paid company holidays
Educational reimbursement
Additional sales incentives and recognition
Discounts on Madison premier services

Madison values intellectually curious-minded professionals who are interested in aggressively learning and sharing new concepts and skills to support an independent, family-owned business in expansion opportunities and partnerships needed to effectively compete. Accordingly, consideration will be made for candidates that have business experience outside of the specifications listed above. Salary will be based on experience, skill level and education for the target position.

Madison is an equal opportunity employer.

Pay: $15.00 - $45.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

infrastructure technicians jobs in greenville, il

IT Support Technician

Broadband Technician

Optometrist - Medically Focused (Part-time)

Full Stack Engineer - Rust

HVAC/R Maintenance Specialist needed in Antarctica!

Level 4 Installer

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for infrastructure technicians in greenville, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected