Top 99 Phone representative Jobs in Greenville, Nc

Customer Service Representative
Packaging Corporation of America —Farmville, NC
- $41,400 - $50,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Area Sales Manager
Fairbanks Scales —Greenville, NC
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Contact Representative I
Greenville Utilities —Greenville, NC
- $42,411.20 - $67,412.80 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
22h
Receptionist I
Physicians East —Greenville, NC
- Overtime
- Administrative experience
- High school diploma or GED
- Ob/Gyn
Quick Apply
Patient Services Representative
Orthopaedics East —Greenville, NC
- From $15 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Paid holidays
Quick Apply
Weekend Patient Services Representative
Orthopaedics East —Greenville, NC
- From $16 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Quick Apply
3d
Referral Specialist I
Physicians East —Greenville, NC
- Full-time
- Medical office experience
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative
RelaDyne —Everetts, NC
- $20 - $24 an hour
- Microsoft Outlook
- Basic math
- Organizational skills
- Wellness program
- Health savings account
Member Services Representative
Planet Fitness - Excel Fitness —Greenville, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Retail Processing Associate - 5AM Start Time
TJ Maxx —Greenville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Chemo Coordinator
Physicians East —Greenville, NC
- Overtime
- Computer literacy
- High school diploma or GED
- Perioperative Care
Quick Apply
7d
Branch Coordinator
Apria Healthcare LLC —Greenville, NC
- $17.64 - $18.86 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid parental leave
- Disability insurance
Quick Apply
Operations Floater I
Physicians East —Greenville, NC
- Overtime
- Office
- Computer skills
- Communication skills
Quick Apply
PT - Fitting Room Associate
Marshalls —Greenville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
4d
Sales Representative
D.R. Horton —Greenville, NC
- 8 hour shift
- Ability to walk for extended periods
- Microsoft Office
- Ability to climb stairs
- Employee stock purchase plan
- Disability insurance
Business Development Representative I-III
Hyster-Yale Group —Greenville, NC
- Full-time
- Mid-level
- Business development
- Travel
- Profit sharing
- Health insurance
3d
CSR - Customer Service Representative
Logistech Solutions Inc —Tarboro, NC
- $16.75 an hour
- Part-time
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Member Services Representative Overnight Weekends
Planet Fitness - Excel Fitness —Winterville, NC
- $13.50 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
PT - Backroom Associate - 5am-1pm
Marshalls —Greenville, NC
- $12.75 - $13.25 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
10d
Retail Merchandising Coordinator
TJ Maxx —Greenville, NC
- $13.75 - $14.25 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
6d

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Customer Service Representative

Packaging Corporation of America -
Farmville, NC

Apply Now

Job Details

Full-time
$41,400 - $50,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:

Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $41,400-$50,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

phone representative jobs in greenville, nc

Customer Service Representative

Area Sales Manager

Customer Contact Representative I

Receptionist I

Patient Services Representative

Weekend Patient Services Representative

Referral Specialist I

Customer Service Representative

Member Services Representative

Retail Processing Associate - 5AM Start Time

Chemo Coordinator

Branch Coordinator

Operations Floater I

PT - Fitting Room Associate

Sales Representative

Business Development Representative I-III

CSR - Customer Service Representative

Member Services Representative Overnight Weekends

PT - Backroom Associate - 5am-1pm

Retail Merchandising Coordinator

I want to receive the latest job alert for phone representative in greenville, nc

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