Top 3 Program director Jobs in Greenville, Nc

Personal Care Program Supervisor
Pathways to Life, Inc —Greenville, NC
- Weekends as needed
- Mid-level
- 3 years
- Analysis skills
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Nursing Program Director - Rio Grande Valley Texas
Confidential —United States
- Full-time
- Remote
- Background check
- School experience
- Spanish
- Health savings account
- Relocation assistance
Quick Apply

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Personal Care Program Supervisor

Pathways to Life, Inc -
Greenville, NC

Quick Apply

Job Details

Full-time

Qualifications

Staff supervision
Team leadership
Social service program staff supervision
Healthcare team management
Medicaid regulations
Medicaid
Home healthcare regulations
General management

Full Job Description

JOB TITLE: Personal Care Program Director

STATUS: Exempt, Full-Time

REPORTS TO: COO

SUMMARY OF POSITION

The Personal Care Program Director provides leadership, oversight, and coordination for all aspects of the Personal Care Services (PCS) Program. This position is responsible for developing, implementing, and maintaining program operations to ensure compliance with state, Medicaid, and company standards. The Director will work collaboratively with Executive Leadership, Billing, HR, Credentialing, and Operations to ensure program effectiveness, quality service delivery, community visibility, and sustainable growth across all locations.

ESSENTIAL DUTIES & RESPONSIBILITIES

Program Development & Operations

Direct and coordinate all aspects of the Personal Care Program, including program structure, policies, procedures, and service delivery workflows

Ensure the program remains compliant with all applicable state regulations, Medicaid requirements, and internal policies

Establish and monitor program goals, benchmarks, and performance outcomes

Oversee the daily management of program operations, ensuring consistency, accuracy, and timely service delivery

Quality & Compliance

Maintain ongoing quality assurance reviews and performance monitoring systems
Ensure all documentation meets state and payer standards

Address compliance issues promptly and implement corrective actions as needed
Maintain readiness for audits, monitoring visits, and regulatory reviews

Staff Oversight & Training

Recruit, hire, and supervise Personal Care staff

Develop and implement staff training and development plans

Provide coaching, mentorship, and performance feedback to ensure staff meet expectations

Promote teamwork, accountability, and high standards of care delivery

Billing & Revenue Coordination

Work closely with the Billing Department to ensure accurate documentation and billing compliance

Monitor service utilization, productivity, and reimbursement trends

Support processes that enhance revenue integrity and minimize claim denials

Community Engagement & Program Marketing

Actively market the Personal Care Services Program

Build relationships with referral sources, case managers, discharge planners, and community partners

Conduct outreach activities to promote program awareness and drive service referrals

Represent the program at internal and external meetings, community events, and partner engagements

Collaboration & Communication

Collaborate with HR, Credentialing, Billing, and Operations to ensure smooth coordination of all program-related functions

Provide regular updates and performance reports to Executive Leadership

Develop relationships with payers, regulatory agencies, and referral sources to support program growth and sustainability

REQUIRED QUALIFICATIONS

Minimum 3 years of leadership or supervisory experience in Personal Care, PCS, home care, or related human services field

Strong knowledge of Medicaid regulations, PCS service definitions, and documentation requirements

Proven ability to manage staff, operations, and compliance simultaneously
Excellent organizational, communication, and leadership skills

PREFERRED QUALIFICATIONS
Experience in developing or expanding PCS or home care programs
Background in compliance, billing, or auditing within healthcare services
Strong analytical and problem-solving abilities

WORK SCHEDULE

Monday – Friday, 9:00 AM – 5:00 PM

Evenings or weekends may be required based on program needs

Pathways To Life, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.

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program director jobs in greenville, nc

Personal Care Program Supervisor

Nursing Program Director - Rio Grande Valley Texas

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