People here stay because the work is meaningful, the culture is strong, and the problems are worth solving.
Location: This role is remote, but will require going into our local facility occasionally for equipment support.
Our Technology Stack
Identity & Cloud: Google Workspace, AWS (IAM, EC2, S3, CloudWatch), SSO / SAML / SCIM
Management & Security: NinjaOne, Arctic Wolf, Meraki (LAN/WAN, firewalls, VPN)
Data & Apps: Snowflake, Looker, ClickUp, Shopify, REST APIs
Automation: Python, PowerShell, Bash
What you will be doing:
Identity & Access Management
Own identity systems across Google Workspace, SSO, SAML, SCIM, and RBAC.
Manage the full user lifecycle including onboarding, access changes, and offboarding.
Design and enforce security policies including least-privilege, conditional access, and MFA.
Translate business access requirements from non-technical stakeholders into secure, scalable configurations.
Endpoint Engineering
Own Windows and macOS endpoint management using NinjaOne as the central platform.
Enforce device compliance standards, hardening policies, and full lifecycle management from procurement through decommissioning.
Automate provisioning, patching, and software deployment through scripting and zero-touch enrollment.
Improve device visibility, health monitoring, and automated remediation workflows.
Design and maintain secure BYOD policies and conditional access controls.
Automation & Scripting
Build automation using Python, PowerShell, and Bash to reduce manual work and standardize IT operations.
Design and maintain IT workflows, automations, permissions, and reporting across systems.
Identify and implement AI tools that reduce manual IT effort — from ticket triage and workflow generation to predictive monitoring.
Support internal teams in adopting AI tools effectively, safely, and at scale.
Create and maintain runbooks, standards, and step-by-step guides the team can use without asking for help.
Cloud Infrastructure & Integrations
Support AWS services including IAM, EC2, S3, CloudWatch, networking, and access governance.
Manage SaaS integrations, API configurations, data flows, and system automations across internal tooling.
Support system releases through testing, documentation, and change management to minimize disruption.
Evaluate new tools and architecture changes to support scale, reliability, and operational quality.
Security & Compliance
Partner with Arctic Wolf on alert triage, threat investigations, and security response workflows.
Apply security standards across firewalls, encryption, endpoints, and access controls.
Support SOC 2 and ISO 27001 readiness through strong governance and documentation practices.
Maintain audit-ready records of system changes, permissions, and configurations.
Technical Escalation & Continuous Improvement
Advanced Escalation: Serve as the tier-3 escalation point for complex identity, cloud, endpoint, and integration issues.
Project Execution: Manage and support IT upgrades, system rollouts, and cross-functional technology projects.
Proactive Optimization: Identify tooling and process gaps early, recommending practical, high-value improvements.
Cross-Functional Communication: Translate complex technical findings and recommendations into clear language for non-technical partners.
Requirements:
Background: 5+ years in IT support, with dedicated time in a Systems Administrator or IT Engineering role (preferably in a high-growth environment).
Education: Degree in Tech/Information Systems or equivalent practical experience.
Compliance: Familiarity with framework readiness (SOC 2, ISO 27001).
Certifications (Preferred): AWS SysOps Administrator or Google Workspace Administrator.
Identity & Cloud: Deep expertise in IAM (SSO, SAML, SCIM, RBAC), Google Workspace, and cloud-first environment design.
Automation & Scripting: Proficient in Python, PowerShell, and Bash; hands-on experience using AI tools to accelerate IT workflows.
Endpoint & Systems: Enterprise management of Windows and macOS at scale using MDM platforms (NinjaOne, Intune, or Jamf).
Networks & Integrations: Solid understanding of LAN/WAN, firewalls, VPNs, REST APIs, and cross-platform data flows.
Core Competencies: Strong debugging under pressure, systems thinking, and ability to translate non-technical business needs into technical designs.
Physical Requirements
Must be willing to travel up to 10% yearly
Prolonged periods of sitting at a desk and working on a computer
Must be able to occasionally lift, push or pull 25 pounds, occasional bending and reaching
Must be able to pass a background check and drug screen
Salary Range: $100,000 - $110,000/yr, as well as bonus eligibility
Some reasons you want to work at DWC
Medical, Dental, Vision Insurance
Company paid Life
Voluntary life, short- and long-term disability
401k
Excellent time off options
Caring family
The work that you do matters
Distributor Wire & Cable is an equal opportunity employer
Compensation Range: $100K - $110K
