Top 6 Customer support coordinator Jobs in Greenville, Sc

Account Coordinator
Tech-24 A Commercial Food Service Repair Company Inc —Greenville, SC
- $55,000 - $65,000 a year
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
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9d
Client Onboarding & Systems Integration Coordinator
Medical Billing Center —Greenville, SC
- $52,000 - $60,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Paid holidays
- Disability insurance
7d
Client Services Coordinator (Temporary)
AgileOne —Greer, SC
- Temporary
- Microsoft Outlook
- Windows
- High school diploma or GED
- Dental insurance
- 401(k)
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Rebates Coordinator
Global Lending Services —Greenville, SC
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
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9d
Warranty/ Schedule Coordinator
RITE RUG CO —Greenville, SC
- $45,000 - $50,000 a year
- Computer literacy
- Research
- High school diploma or GED
4d

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Account Coordinator

Tech-24 A Commercial Food Service Repair Company Inc -
Greenville, SC

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Negotiation

Full Job Description

Tech24

Location: Greenville, SC

Compensation Range: $55,000-65,000

Why Join Tech24?

At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect:

Work with the best team around!
Fully Equipped for Success – Company computer and equipment provided
Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
Retirement Planning Made Easy – 401(k) with company match and immediate vesting
Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

Position Summary

The Account Coordinator is a vital support and oversight role with responsibility for duties related to strategic National Account customers. They serve as the first point of contact for clients who receive service from Tech 24 and their family of partners on a national level. Those in this role are tasked with duties that support relationship management, client strategy, account growth, and internal coordination. Team members in this role will partner with Business Development and Billing teams where needed throughout the life cycle of the customer relationship. Special assignments could also be assigned at a branch/region/national level.

Key Responsibilities

Serve as main point of contact for assigned accounts and support the establishment of a lasting partnership
Engage and coordinate with cross-functional teams to ensure timely delivery of service and resolution of reported concerns
Proactively manage and resolve client reported escalations or account related requests to mitigate service concerns
Maintain and update client files in system of record, schedule routine meetings, and produce reporting
Answer incoming inquiries from assigned customers
Support contract renewals along with the identification of organic growth opportunities
Establish and document strategy and support workflows related to specific client needs to reach communicated growth and measurement goals
Professionally interacts with both internal and external customers and teams
Learns and utilizes Field Service Management Software, Microsoft Suite and tools appropriately
Adheres to all company policies and procedures
Communicate growth opportunities to sales, as needed

Qualifications

Bachelor's degree or equivalent preferred
Detail oriented with the ability to manage multiple accounts simultaneously
Work well under pressure and ability to meet deadlines
Strong presentation and negotiation skills to influence stakeholders at all levels
Previous experience in Account Coordination or Management
Exceptional verbal and written communication as well as problem solving skills
Proficient computer skills
Exceptional interpersonal skills and the ability to work well in a team setting
Exceptional organization and attention to detail
Dependable and honest professional
Must be motivated, self-starter, and able to follow through on duties and assignments with minimal supervision

Competencies

Strong character, builds & sustains trust, inspirational, holds self & colleagues accountable
Initiative – Acts, seeks new opportunities, strives to see projects to completion
Results Driven – Defines appropriate goals, persistence, and tenacity to achieve goals, articulates vision and plans for accomplishment.
Strategic thinker, creative, persuasive
Fosters a “team” approach to solutions.
Proactively assess, clarify, and validate client needs and incorporate into needs solutioning
Adaptability - open to innovative ideas, can cross multiple market segments, service lines, and geographic cultures easily, develops and maintains professional relationships with internal and external clients.
Impeccable credentials and uses methods of the highest level of integrity, ethics, and honesty
Leverages decision frameworks and exercises sound judgement.
Ability to thrive in a changing environment utilizing critical thinking skills, and solutions mindset. Adjust priorities to meet deadlines for customers and candidates.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/

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Refine Your Search

customer support coordinator jobs in greenville, sc

Account Coordinator

Client Onboarding & Systems Integration Coordinator

Client Services Coordinator (Temporary)

Rebates Coordinator

Warranty/ Schedule Coordinator

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