Top 8 Desktop engineer Jobs in Greenville, Sc

IT Support Services II-Quick Fix
Courser Employment Services LLC —Greenville, SC
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Desktop Support Technician
PLUS INC —Greenville, SC
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
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Enterprise Applications Engineer (Greenville, SC)
Benchmark Makers —Greenville, SC
- Email
- Computer Science
- 5 years
- Mid-level
BI Developer
AFL Telecommunications LLC —Duncan, SC
- Full-time
- Remote
- 5 years
- SQL
- Mentoring
- Health insurance
- Dental insurance
4d
Senior Enterprise Applications Engineer (Greenville, SC)
Benchmark Makers —Greenville, SC
- Email
- Computer science
- Computer Science
- Office
IT Systems Manager
World Acceptance Corporation —Greenville, SC
- Full-time
- Azure
- 5 years
- Computer literacy
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11h
Senior Engineering Leader - Software Development (REMOTE)
Peak Workforce (Newbold) LLC —Greenville, SC
- $170,000 - $190,000 a year
- Remote
- Azure
- Computer Science
- Engineering
- Paid holidays
- Health insurance
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1d

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Desktop Support Technician
PLUS INC —Greenville, SC
Identify recurring technical issues and collaborate with the team to develop long-term solutions. Strong verbal and written communication skills with the…
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IT Support Services II-Quick Fix

Courser Employment Services LLC
Greenville, SC

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Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Enterprise software
Network configuration
Customer support ticket management
Mentoring
Ticketing system technical support

Full Job Description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services II-Quick Fix

We are seeking a skilled IT Support Services II-Quick Fix to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives.

Key Responsibilities:

Responsible for resolving support tickets from our contract customers and assists in scheduling tickets for the various levels of the team.

Will work in a team environment with other engineers, technicians and non-technical staff of varying experience.

Provide troubleshooting, desktop support, networking, public cloud, and customer service skills within a 30-minute timeframe.

Support local clients on location with various configurations of the Microsoft platform, with a strong focus on the Microsoft Suite such as Office 365, Microsoft 365, and Azure.

Engaging with customers and building relationships with the supported users.

Determine the level of urgency and priority of incoming customer tickets.

Assess tickets, assign tickets to the appropriate engineers, and assist with escalations as required. Document tickets well for escalation and documentation needs.

Make outbound calls and emails to schedule service appointments.

Actively assist with updating and improving all documented processes related to Help Desk and Dispatch.

Maintain compliance with all company policies and procedures.

Answer phone calls and triage issues.

Other duties as assigned.

Key Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

2 + years of experience in IT support or system administration, preferably in a corporate environment.

Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.

Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.

Familiarity with helpdesk and ticketing systems (e.g., ConnectWise ServiceNow, JIRA, Zendesk).

Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.

Strong communication skills, with the ability to explain technical concepts to non-technical users.

Preferred Experience:

Experience with ConnectWise.

Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE), MS-900.

Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).

Knowledge of IT security practices and data protection regulations.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance

401k match

Unlimited vacation time*

Paid sick time

10 Holidays including your Birthday and a Floating Holiday!

Healthy Lifestyle reimbursement

Amazon Prime reimbursement

40 Hours for Volunteer Time

Paid parental leave

Reimbursement for ongoing education and certifications

Learning and development programs

Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time

team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

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desktop engineer jobs in greenville, sc

IT Support Services II-Quick Fix

Desktop Support Technician

Enterprise Applications Engineer (Greenville, SC)

BI Developer

Senior Enterprise Applications Engineer (Greenville, SC)

IT Systems Manager

Senior Engineering Leader - Software Development (REMOTE)

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