Notice of Job Opening
POSITION:
139298 PROGRAM MANAGER I (Associate Registrar)
DEPARTMENT:
SRC - Student Records
APPLICATION CLOSING DATE:
7/16/2026
Classification Code AH45 / Slot 0000
For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.
For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.
***International transcripts must be evaluated through World Education Services***
If you are applying for a position that requires current Licensures/Certificates- a copy must be submitted along with your on-line application. Official current licensures/certificates will be required when you begin employment.
Please feel free to submit any electronic documents with your on-line application as an attachment.
STATE SALARY RANGE:
SC Pay Band GEN11 $66,400 - $92,900 - $119,500
ANTICIPATED HIRING RANGE - MIN:
$66,400
ANTICIPATED HIRING RANGE - MAX:
$92,900
CAMPUS:
Thomas E. Barton Campus
GENERAL RESPONSIBILITIES
In this challenging role, you will be supporting the SRC - Student Records department at Greenville Technical College. Duties may include any or all of the following.
Provides leadership and management of the College's student records, registration, and graduation operations, directing staff, operational processes, performance metrics, and standard operating procedures to ensure efficient service delivery, regulatory compliance, and continuous improvement.
Direct Student Records Operations
Oversee daily student records, registration, and graduation functions, ensuring timely, accurate, and compliant processing of student records and transactions while maintaining service standards and operational effectiveness. Direct operational priorities, establish service expectations, and assess operational performance to ensure alignment with institutional goals and objectives.
Lead Staff Performance and Development
Supervise most student records staff, including hiring, training, scheduling, performance management, and professional development. Establish employee performance matrices, monitor productivity and service levels, and ensure adequate staffing and workload distribution.
Ensure Compliance and Data Integrity
Maintain compliance with FERPA, institutional policies, and records management standards. Ensure the accuracy, integrity, security, and appropriate release of student records through staff oversight, training, and quality control practices. Interpret and apply institutional policies, regulations, and procedural requirements related to student records operations.
Manage Process Improvement and Operational Excellence
Develop, maintain, and optimize standard operating procedures (SOPs), workflows, and business processes. Identify and implement operational improvements, system enhancements, and automation opportunities to improve efficiency, accuracy, and customer service. Assess operational effectiveness and recommend procedural, system, and service enhancements to improve program performance and institutional effectiveness.
Support Business Continuity and Cross-Functional Collaboration
Maintain functional expertise across all records processes, ensuring cross-training, documentation, and operational coverage. Collaborate with academic departments, advising, information technology, and other campus partners to implement policies, resolve operational issues, and support institutional initiatives.
Provide Reporting and Institutional Support
Produce, validate, and analyze operational data and reports to support decision-making, audits, compliance requirements, and institutional reporting. Assist the Compliance & Records Registrar with reporting, audit preparation, and execution of strategic and operational objectives.
Other duties as assigned by leadership.
Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!
MINIMUM QUALIFICATIONS
Bachelor's degree and relevant program experience
PREFERRED QUALIFICATIONS
Bachelor's degree with at least 6 years of relevant experience in student services, business/public administration, or administrative services as well as personnel management. Demonstrated experience in higher education/student records operations, regulatory compliance, and use of a student information system, with leadership or supervisory responsibility.
Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)
It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.
*Greenville Technical College is a tobacco-free institution*
