Top 9 Project scheduler Jobs in Greenville, Sc

Patient Scheduler , FT, Day
Prisma Health —Greenville, SC
- Full-time
- Hospital
- Word processing
- Computer literacy
11d
Planner-Scheduler
ClearPlan Consulting —Greenville, SC
- Multiple hires
- Up to 50% travel
- Mid-level
- Travel
- Paid holidays
- Health insurance
Surgery Coordinator
Carolinas Center for Oral & Facial Surgery —Greenville, SC
- Full-time
- CPR Certification
- Dental office
- Surgery
Sr. Master Scheduler
Vertiv —Pelzer, SC
- Bilingual
- Oracle
- Customer service
Heavy Industrial Crane Project Manager (Remote)
American Equipment —Six Mile, SC
- $85,000 - $105,000 a year
- 8 hour shift
- Customer service
- Mid-level
- 3 years
- On-the-job training
Quick Apply
Project Development Manager
Clayco —Greenville, SC
- Full-time
- Background check
- 5 years
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Manager Lettershop Department
Amsive —Greenville, SC
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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project scheduler jobs near greenville, sc

Patient Scheduler , FT, Day

Prisma Health -
Greenville, SC

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Job Details

Full-time
11 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Accountabilities

Receive customer input from phone, email, or web submission and create support tickets. Troubleshoot end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process.Resolve tier1 issues using troubleshooting resolution matrix. Gather information from customers to ensure sufficient data is gained to start case resolutions. Direct inbound service interactions to appropriate technical and sales resources. Conduct database lookup of consumer/patient records within electronic medical record software. Enter updated information within electronic medical records as required. Re-direct or engage other departments or specialty groups to resolve consumer/patient requests. Maintain compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes. - 90%
Follow-up and follow-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution.
Log interaction outcome in contact management system. - 10%

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

High School Diploma or equivalent
2 years - Customer service experience: preferably supporting customers via phone, email, and chat.

Knowledge, Skills or Abilities

Passion for creating exceptional customer experiences both by helping and retaining customers.
Tech savvy with a strong knowledge of Android, iOS, and Windows devices
Metrics-driven and proven ability to handle a high volume of customer interactions.
Strong conflict resolution skills and even temperament in challenging situations.
Basic computer skills
Proficient computer skills (word processing)
Data entry skills

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

7001 Corporate

Department

70019063 Call Center

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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Refine Your Search

project scheduler jobs in greenville, sc

Patient Scheduler , FT, Day

Planner-Scheduler

Surgery Coordinator

Sr. Master Scheduler

Heavy Industrial Crane Project Manager (Remote)

Project Development Manager

Manager Lettershop Department

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I want to receive the latest job alert for project scheduler in greenville, sc

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