Top 580 Shared services Jobs in Greenville, Sc

Customer Care Specialist I
Tech-24 A Commercial Food Service Repair Company Inc —Greenville, SC
- $19 - $25 an hour
- Weekends as needed
- Mentoring
- Typing
- Communication skills
Quick Apply
Case Manager- Greenville
State of South Carolina —Greenville County, SC
- $40,000 - $42,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Entry level
- Disability insurance
- Health insurance
Production Operator Job
Arkema B.V. —Greenville, SC
- Overtime
- Computer literacy
- Basic math
- English
- Health insurance
- Benefits from day one
After Hours Helpline Coordinator
Safe Harbor —Greenville, SC
- $18.50 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Excel
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8d
Customer Service Representative - Greenville - Spartanburg Airport - Part Time
Enterprise Mobility —Greer, SC
- $18.20 an hour
- Part-time
- 18 years or older
- Administrative experience
- High school diploma or GED
- Paid time off
- On-the-job training
5d
Part-time Client Support Specialist - Greenville Shelter
Safe Harbor —Greenville, SC
- $16.35 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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Director of Operations
Luxe Brands Collective —Greenville, SC
- Full-time
- Office
- Business development
- Mentoring
- Dental insurance
- Paid time off
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Director Financial Shared Services
Flex Tek —Simpsonville, SC
- Full-time
- CPA
- Office
- Finance
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1d
Powder Production Technician - M-F: 1st Shift (7 AM - 3:30 PM)
Hentzen Coatings, Inc —Greenville, SC
- $19 - $22 an hour
- Online Application
- Background check
- Computer literacy
- Pass drug screening
- Profit sharing
- Paid time off
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Customer Service Return Agent - Greenville - Spartanburg Airport
Enterprise Mobility —Greer, SC
- Up to $17 an hour
- Full-time
- 18 years or older
- Administrative experience
- High school diploma or GED
- Profit sharing
- Health insurance
Chemical Production Operator Manufacturing
Ortec Inc. —Easley, SC
- $23.50 an hour
- 12 hour shift
- Computer literacy
- Basic math
- Pass drug screening
- AD&D insurance
- Disability insurance
Quick Apply
Floating Client Support Specialist-Greenville Shelter
Safe Harbor —Greenville, SC
- $17.35 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Residential
Quick Apply
Server
The Socialite Collective —Greenville, SC
- $19 - $26 an hour
- Part-time
- 21 years or older
- Entry level
- Under 1 year
- Paid training
- 401(k) matching
Quick Apply
12d
K&I Coordinator
Ogletree Deakins —Greenville, SC
- $44,023 - $69,555 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid parental leave
Customer Service Representative
U-Haul —Greenville, SC
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Contact Center 211 Resource Manager
United Way of Greenville —Greenville, SC
- On call
- Mid-level
- Bachelor's degree
- Social Work
- Health insurance
- Dental insurance
Quick Apply
Quality Engineer (Complaint Handling) - Duncan, SC
Cytiva —Duncan, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Behavioral Health Caseworker
Amerihealth Caritas —Greenville, SC
- Full-time
- Hybrid work
- Acute care
- Microsoft Word
- Microsoft Outlook
- Paid holidays
- Health insurance
Help Desk Support Specialist III
State of South Carolina —Greenville County, SC
- $54,192 - $67,740 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Customer Experience Coordinator (Part-Time)- Greenville, SC
Veterinary Emergency Group (VEG) —Greenville, SC
- Part-time
- Computer skills
- 1 year
- No travel
- Travel reimbursement
- Continuing education credits

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Customer Care Specialist I

Tech-24 A Commercial Food Service Repair Company Inc -
Greenville, SC

Quick Apply

Job Details

Full-time
$19 - $25 an hour

Qualifications

Typing
Quality data entry

Full Job Description

Company: Tech 24

Location: Greenville, SC

Compensation: $19 -$25 an hour

The Customer Care Specialist 1 is the first point of contact for customers calling or emailing Tech24 to request service. This role takes inbound calls and inbound service request emails throughout the entire shift and logs every request accurately in Global Edge. The role is fast paced and high volume by design. Someone who wants a role centered mainly on data entry and typing, without wanting to be on the phone most of the day, will not be a fit here.

This is not a dispatcher role and it is not the Account Coordinator role. The Customer Care Specialist 1 gathers the right information and routes the request to the correct team or operating company. Deeper account problem solving sits with the Account Coordinator, a role this position is designed to feed into over time.

Responsibilities

Answer inbound phone calls and inbound emails requesting service, all day, every shift
Create and log every service request accurately and quickly in Global Edge
Ask the right first questions on every call: what is broken, how quickly the customer needs someone on site, and who will be paying for the service
Understand the basic difference between a customer paying the bill directly and a manufacturer or distributor paying under warranty, and apply that understanding to how the request is logged
Recognize which operating company should receive a given request, for example routing a request in Iowa to ESI, and route it correctly
Multitask between an active phone call and accurate data entry without slowing either one down
Work at least one weekend per month as part of a shared team rotation

What Makes Someone Successful in This Role

A clear, pleasant, easy to understand phone voice. Leadership regularly reviews call recordings, and a caller should always be able to understand exactly what this person said
Fast, accurate typing and data entry. This is one of the most important requirements for the role, since the person is entering information in Global Edge while still actively on the call
Comfort with a high volume of back to back inbound calls and emails for a full shift
Willingness to learn the basics of warranty coverage and Tech24 operating company structure
Reliability with weekend rotation coverage

Qualifications

Prior call center or customer service experience is helpful but not required. Tech24 will consider candidates new to this type of work as well as experienced candidates
Demonstrated typing speed and data entry accuracy. Candidates should expect to complete a typing assessment as part of the interview process
Strong verbal communication skills
Ability to work a flexible schedule that includes at least one weekend per month

Growth Opportunity

This role is a proven feeder into the Account Coordinator role. Everything a Customer Care Specialist 1 learns about requests, warranty situations, and operating company structure carries directly into that next role, and Account Coordinators regularly support and mentor newer Customer Care Specialists. Strong performers in this role have a clear, quick path to grow into Account Coordinator.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/

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Refine Your Search

shared services jobs in greenville, sc

Customer Care Specialist I

Case Manager- Greenville

Production Operator Job

After Hours Helpline Coordinator

Customer Service Representative - Greenville - Spartanburg Airport - Part Time

Part-time Client Support Specialist - Greenville Shelter

Director of Operations

Director Financial Shared Services

Powder Production Technician - M-F: 1st Shift (7 AM - 3:30 PM)

Customer Service Return Agent - Greenville - Spartanburg Airport

Chemical Production Operator Manufacturing

Floating Client Support Specialist-Greenville Shelter

Server

K&I Coordinator

Customer Service Representative

Contact Center 211 Resource Manager

Quality Engineer (Complaint Handling) - Duncan, SC

Behavioral Health Caseworker

Help Desk Support Specialist III

Customer Experience Coordinator (Part-Time)- Greenville, SC

I want to receive the latest job alert for shared services in greenville, sc

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