Top 27 Fraud agent i Jobs in Greenville Sc

Fraud Investigator I
United Community Bank —Greenville, SC
- $19.10 - $28.52 an hour
- Weekends as needed
- 3 years
- High school diploma or GED
- Analysis skills
Fraud Agent I
United Community Bank —Greenville, SC
- $18.00 - $24.33 an hour
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 2 years
Asset Protection Manager - Haywood Mall
Belk —Greenville, SC
- Weekends as needed
- Background check
- Mid-level
- Windows
Quick Apply
10d
Asset Protection Lead - Full Time
Belk —Spartanburg, SC
- Weekends as needed
- Customer service
- Mid-level
- Windows
Special Agent: Psychology/Counseling Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
11d
FBI Special Agent: Data Science & Intelligence Expertise
Federal Bureau of Investigation —United States
- $99,461 - $128,329 a year
- Full-time
- Doctoral degree
- Master's degree
- Travel
11d
FBI Special Agent: CPA/Accounting/Finance Expertise
Federal Bureau of Investigation —United States
- $103,263 - $133,200 a year
- Full-time
- Doctoral degree
- CPA
- Master's degree
11d
Border Patrol Agent - Experienced
Customs and Border Protection —United States
- $65,545 - $124,717 a year
- Urgently hiring
- Military
- Mid-level
- Driving
- 401(k)
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —United States
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Travel
11d
FBI Special Agent: Advanced Data & Intelligence Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
11d
Border Patrol Agent - Experienced
Customs and Border Protection —United States
- $65,545 - $124,717 a year
- Urgently hiring
- Military
- Mid-level
- Driving
- 401(k)
FBI Special Agent: Information Systems & Process Management Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
11d
FBI Special Agent: Systems Integration & Network Security Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
- 401(k)
- Paid time off
11d
Special Agent: Military/Law Enforcement Expertise
Federal Bureau of Investigation —United States
- $103,326 - $133,200 a year
- Full-time
- Military
- Mid-level
- Bachelor's degree
11d
Special Agent: Healthcare Services/Medical Background
Federal Bureau of Investigation —United States
- $103,326 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
11d
FBI Special Agent: Cybersecurity/IT Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
11d
Special Agent: Linguistics Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
11d
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Finance
- Bachelor's degree
11d
FBI Special Agent: Risk Management & Threat Analysis Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
11d
FBI Special Agent: Healthcare/Medical Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Master's degree
- Travel
11d

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fraud agent i jobs near greenville sc

Fraud Investigator I

United Community Bank -
Greenville, SC

Apply Now

Job Details

Full-time
$19.10 - $28.52 an hour

Qualifications

Customer communication
Investigations regulatory compliance
High school diploma or GED
Documentation tools
Anti-Money Laundering (AML) compliance (compliance procedures implemented)
Customer engagement
Productivity software
Office of Foreign Assets Control (OFAC)

Full Job Description

Overview:

The Fraud Investigator I plays a key role in protecting the bank and its customers from financial loss by investigating fraud claims and suspicious activity across deposit, payment, card, and digital banking channels. This position conducts thorough investigations, evaluates evidence, determines claim validity, and ensures timely, accurate, and compliant case resolution.

Working in a fast-paced environment, the Fraud Investigator I partners with customers and internal teams to resolve fraud cases, maintain regulatory compliance, and identify emerging fraud trends and recovery opportunities. Success in this role requires strong analytical and decision-making skills, attention to detail, and a commitment to delivering an exceptional customer experience.

This position is available in Greenville, SC and Blairsville, GA.

What You’ll Do:

Fraud Investigations
- Conduct investigations into suspected fraud involving debit cards, deposits, checks, ACH, wires, online banking, and other channels.
- Review account activity, transaction patterns, and supporting documentation to assess the validity of fraud claims.
- Gather and evaluate evidence from customers, internal systems, external institutions, and third-party sources.
- Contact customers as needed to obtain information, clarify transactions, and obtain supporting documents.
- Document all case activity, findings, and determinations accurately and within required timeframes using the fraud management system.
- Prepare and submit required reports (e.g., IC3) in accordance with internal guidelines.
- Prepare Letters of Indemnity (LOI), Hold Harmless Letters (HHL), and other fraud-related correspondence; follow up with external institutions as necessary.
Customer Interaction
- Communicate with customers to gather facts, confirm activity, and support case resolution.
- Provide ongoing communication and support throughout the investigation process.
- Deliver professional and empathetic service, particularly when customers have experienced financial loss.
- Explain investigation outcomes, including approvals and denials, in a clear and supportive manner.
Collaboration
- Partner with internal teams (e.g., Fraud Agents, Online Banking, Card Services, Deposit Operations, Branch Leadership) to support investigations and resolutions.
- Coordinate with Legal, Corporate Security, and Compliance on cases involving law enforcement, subpoenas, or regulatory matters.
- Escalate high-risk, complex, or emerging fraud trends to leadership.
- Share insights to help improve fraud prevention strategies and customer experience.
Compliance & Documentation
- Maintain accurate, complete, and compliant case records aligned with regulatory and internal requirements.
Performance Expectations
- Manage a high volume of cases while maintaining accuracy and attention to detail.
- Balance investigative work with customer communication (inbound and outbound).
- Complete investigations within required timelines.
- Produce well-supported, defensible decisions aligned with policy and evidence.
- Maintain clear, audit-ready documentation.
Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements For Success:

High school diploma or equivalent.

Required Skills:
- Strong analytical and investigative skills with the ability to recognize suspicious activity and inconsistencies.
- High attention to detail and accuracy in alert review and documentation.
- Excellent communication skills with the ability to engage customers professionally and empathetically.
- Sound judgment and decision-making in routine to moderately complex situations.
- Ability to manage multiple priorities and maintain productivity in a fast-paced environment.
- Proficiency with fraud platforms, case management systems, and Microsoft Office.
- Working knowledge of applicable regulations, including:
- Regulation E
- NACHA rules
- Regulation CC
- Card network rules
- BSA/AML/OFAC requirements
- UCC
Preferred Skills:
- Experience with core banking systems (e.g., Director, Wires, ACH, Online Banking, Debit Cards, Research/Returns, File Maintenance).
- Familiarity with fraud platforms such as Verafin, Q6, or BlueVoyant.
- Experience with ServiceNow or similar case management tools.

Conditions of Employment:

Must be able to pass a criminal background & credit check
This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status: Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: USD $19.10 - USD $28.52 /Hr.

Apply Now

Refine Your Search

fraud agent i jobs in greenville sc

Fraud Investigator I

Fraud Agent I

Asset Protection Manager - Haywood Mall

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FBI Special Agent: Systems Integration & Network Security Expertise

Special Agent: Military/Law Enforcement Expertise

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FBI Special Agent: Cybersecurity/IT Expertise

Special Agent: Linguistics Expertise

Special Agent: Accounting/Finance Background

FBI Special Agent: Risk Management & Threat Analysis Expertise

FBI Special Agent: Healthcare/Medical Expertise

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